Case Study: Senior IT Architect, Global 500 Retail Company


This case study of a Global 500 retail company is based on a September 2014 survey of Riak customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Riak allowed us to deliver highly-available document services from multiple data centers with minimal latency in data synchronization. We enjoyed working both with the developer advocates and with the support team.”


  • Chose a new (NOSQL) database technology over a legacy relational database (RDBMS) for the following reasons:
    • Required a solution that would scale more easily
  • Chose to use Riak for the following reasons:
    • Multi-datacenter replication – notably Push replication – which was demanded by corporate security policy

Use Case

  • Evaluated the following vendors/products before purchasing Riak:
    • Cassandra/Datastax
  • Has been using Riak for Over 36 months.


  • Rates the following Riak capabilities as the following in terms of how differentiated they are from the competition:
    • High performance: differentiated
    • Ease of operational support: differentiated
    • Easy to code: differentiated
    • High availability: very differentiated
    • Scalability up and down: very differentiated
  • Had a payback period of 12 – 18 months for their investment in Riak.

About This Data

This data was sourced directly from verified users of Basho Technologies by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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