TechValidate Research on AvidXchange

These pages present data that TechValidate has sourced via direct research with verified customers and users of AvidXchange. TechValidate stands behind the authenticity of all published data. Learn more »

891 Customers Surveyed

7,017 Data Points Collected

74 Published TechFacts

4 Published Charts

105 Published Case Studies

Selected Research Highlights

AvidXchange Customer Review

5/5 Stars

How our organization uses AvidPay:

We use AvidXchange Pay for about 85% of our checks now. The only items we hold back are in-house payments and multiple utility account payments.

Would you recommend AvidPay?

Yes, it simplifies the check run process!

Reasons Why Customers Purchased AvidXchange

What was your biggest motivation for purchasing an AvidXchange Solution (includes Strongroom and Piracle)?

Process improvement
Get rid of the paper
Improve visibility
Improve compliance and controls
Reduce costs
Easier audits
Grow without hiring additional headcount
Reduce fraud
Improve cash management

AvidXchange Customer Testimonial from a Sage 300 User / Real Estate Company

AvidXchange helps us track invoices that haven’t been paid. It also helps everyone easily see invoices that have been paid so our accounting staff isn’t interrupted as much. AvidXchange makes it a quicker process for property managers when they have to reconcile common area maintenance at year-end for each tenant, as well as provide copies of invoices for the tenants.

Controller, Small Business Real Estate Company

Key Benefits of Automation with AvidXchange for Non-Profit Clients

AvidXchange has impacted our Non-Profit in the following ways:

S Strongly Agree S Agree S Disagree

Reduce Processing Costs
Scale for Growth
Save Time
Improve Controls
Improve Visibility into Spend

AvidXchange Case Study

Arcis Investments Reduces Data Errors with AvidXchange


This case study of Arcis Investments is based on a June 2016 survey of AvidXchange customers by TechValidate, a 3rd-party research service.

“The services that AvidXchange offers in conjunction with the software are what set them apart from competitors, and were a major factor in our vendor selection process.”

“No issues with implementation team – the whole process went smoothly!”

“AvidXchange’s support team is always quick to respond!”


The business challenges that led the profiled company to evaluate and ultimately select AvidXchange:

  • Trying to automate the following manual tasks in order to operate more efficiently:
    • Data entry
    • Mailing invoices for approval
    • Printing checks
    • Stuffing envelopes and mailing checks
  • Automation has improved processes in the following ways:
    • Reduced data errors associated with manual data entry
    • Eliminated missing invoices due to people misplacing them or getting lost in the mail
    • Reduced late fees because invoices are getting paid on time because of improved approval processes and audit trails

Use Case

The key features and functionalities of AvidXchange that the surveyed company uses:

  • Has been an AvidXchange customer for more than 5 years.
  • Rates the following AvidXchange service teams and the level of service received from them as very positive:
    • Sales & Marketing
    • Account Management
    • Support
    • Implementation
    • Payment Services


The surveyed company achieved the following results with AvidXchange:

  • The AvidXchange payment services team has helped the organization in the following way:
    • Ensured security and accuracy of vendor / supplier payment data
  • How AvidXchange impacts employee roles:
    • Employees have a lot more time to do more meaningful tasks now that manual tasks have been greatly reduced.

Case Study: Dorvidor Management Company Reduces Processing Costs with AvidXchange


This case study of Dorvidor Management Company is based on a February 2016 survey of AvidXchange customers by TechValidate, a 3rd-party research service.

“AvidXchange has improved our overall operational efficiency, and we can’t imagine going back to our old process.”

“AvidXchange has a more robust offering with superior services compared to other offerings in the marketplace today.”


  • Biggest motivation for purchasing an AvidXchange Solution:
    • Improve visibility

Use Case

  • Has been an AvidXchange client for 3 – 5 years.
  • Utilizes the following AvidXchange solutions:
    • AvidInvoice
    • AvidPay


  • AvidXchange has impacted the business in the following ways:
    • Reduced processing costs
    • Scaled for growth
    • Saved time
    • Improved controls
    • Improved visibility into spend
  • Reduced their invoice and payment processing costs by 50 – 60% with AvidXchange.

More to Explore

About AvidXchange

AvidXchange revolutionizes the way companies pay their bills by automating invoice and bill payment processing.

AvidXchange Website   AvidXchange Website