Case Study: LifeLabs


This case study of LifeLabs Inc is based on a March 2016 survey of AvePoint customers by TechValidate, a 3rd-party research service.

“DocAve has allowed us to maintain a small team while servicing a higher amount of requests. It has also given us peace of mind to have item-level backup and restore (which we’ve used many times). In addition, DocAve has provided us with a high availability environment for our corporate intranet, which is nice as we’ve experienced database crashes on this system before and we don’t have to touch our production environment when pushing up changes to our custom solutions.”

“DocAve is a one-stop shop for all SharePoint-related tasks and management.”

“We have one IT architect who can now manage the administration, backup strategy, content migration, development lifecycle, and high availability of several SharePoint forms from a single source. I think that sums it all up.”

“We approached DocAve as we needed to manage the anticipated growth of our group’s requests when SharePoint was launched to our entire organization. We did not have enough monetary resources to hire more people, so software needed to be the key to success. DocAve has not only provided us with the ability to perform general SharePoint tasks, but has also given us the ability to scale and add more features over time, allowing us to continually automate and manage various SharePoint processes.”


  • Top drivers for buying DocAve software include:
    • Data protection / backup
    • General management and administration
    • Content management and synchronization
  • Evaluated the following vendors before selecting AvePoint:
    • Metalogix
    • Microsoft native functionality
    • In house / custom solution
  • Chose AvePoint over competitors for the following reasons:
    • Integrated technologies / platform
    • Robust solution offering
    • Great price

Use Case

  • Using the following versions of SharePoint while managing DocAve Software:
    • SharePoint 2013
    • SharePoint 2010


  • Rates DocAve’s qualities when compared to the competition, custom developed solutions, and/or SharePoint’s native capabilities:
    • Performance: significantly better
    • Ease of use: best in class
    • Reliability: significantly better
    • Scalability: significantly better
  • Realized the following operational benefits following the deployment of DocAve:
    • Reduced costs / operational expenditures
    • Increased IT productivity for administrative tasks
    • Consolidated servers and reduced costs associated with data storage
    • Met backup window service level agreements
    • Supported business growth expectations
  • Improved its SharePoint management capabilities after implementing DocAve software by 20-30% when compared to SharePoint native or in-house capabilities.

About This Data

This data was sourced directly from verified users of AvePoint DocAve and Compliance Solutions by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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