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Case Study: NEC

Introduction

This case study of NEC is based on a February 2016 survey of AvePoint customers by TechValidate, a 3rd-party research service.

“We have greatly reduced our administrative overhead for maintaining backups for our farms because of DocAve.”

“DocAve is easy to install and configure. The modular system makes it easy to expand the application in order to take care of our growing needs. Furthermore, application support for DocAve has to be one of the best I have encountered. No other competitor has ever allocated a technician to come onsite to review the deployment of the application and hold a Q&A session for our staff at no extra cost. The level of product knowledge displayed by the technician clearly showed us that DocAve was the product we wanted to use to replace our previous product.”

“We use DocAve to perform granular backups and restorations for our intranet and extranet farms. We also use DocAve Report Center to monitor farms in order to ensure that the performance and uptime meets our user’s expectations.”

“The major reason we chose DocAve was because their backup storage footprint was only 10% of what our previous solution used. This improved both the onsite and offsite storage capabilities of backups, with the added benefit of reducing the backup window for backups by 50%. For ten months, our previous vendor’s engineers investigated product problems and failed to produce any solution. We then decided to obtain a replacement solution as soon as possible.”

Challenges

  • Top drivers for buying DocAve software include:
    • Data protection / backup
    • Reporting and intelligence
  • Evaluated the following vendors before selecting AvePoint:
    • Metalogix
    • Microsoft native functionality
    • An in house / custom solution
  • Chose AvePoint over competitors for the following reasons:
    • Reputation as an industry leader
    • Robust solution offering
    • Support and services

Use Case

  • Using the following version of SharePoint while managing DocAve Software:
    • SharePoint 2013

Results

  • Rates DocAve’s qualities when compared to the competition, custom developed solutions, and/or SharePoint’s native capabilities:
    • Performance: significantly better
    • Ease of use: significantly better
    • Reliability: significantly better
    • Scalability: significantly better
  • Realized the following operational benefits following the deployment of DocAve:
    • Met backup window service level agreements
    • Supported business growth expectations
    • Strengthened reporting capabilities
  • Improved its SharePoint management capabilities after implementing DocAve software by 20-30% when compared to SharePoint native or in-house capabilities.




About This Data

This data was sourced directly from verified users of AvePoint DocAve and Compliance Solutions by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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