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Case Study: State & Local Government Agency

Introduction

This case study of a state & local government is based on a March 2016 survey of AvePoint customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“DocAve is a comprehensive solution with well-integrated modules.”

“We use DocAve for granular backup and recovery of user data, general reporting, admin tasks, and replication of content between farms.”

“We chose DocAve because it is a quality product and offers an extensive feature set. We have the assurance that it will be around in the future and AvePoint will continue to develop new features. It’s an administrative safety net for us.”

“With DocAve, we expect to be able to cut down on administrative overheads and offer a more responsive end user service.”

Challenges

  • Top drivers for buying DocAve software include:
    • Data protection / backup
    • Reporting and intelligence
    • General management and administration
    • Content management and synchronization
  • Evaluated the following vendors before selecting AvePoint:
    • Metalogix
    • Sharegate
    • Dell
    • Microsoft native functionality
  • Chose AvePoint over competitors for the following reasons:
    • Reputation as an industry leader
    • Integrated technologies / platform
    • Robust solution offering
    • Support and services

Use Case

  • Using the following version of SharePoint while managing DocAve Software:
    • SharePoint 2013

Results

  • Rates DocAve’s qualities when compared to the competition, custom developed solutions, and/or SharePoint’s native capabilities:
    • Performance: significantly better
    • Ease of use: better
    • Reliability: better
    • Scalability: better
  • Realized the following operational benefits following the deployment of DocAve:
    • Increased IT productivity for administrative tasks
    • Met compliance regulations around sensitive data
    • Met backup window service level agreements
    • Strengthened reporting capabilities
  • Improved its SharePoint management capabilities after implementing DocAve software by 30-40% when compared to SharePoint native or in-house capabilities.




About This Data

This data was sourced directly from verified users of AvePoint DocAve and Compliance Solutions by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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