TechValidate Research on Avalara Tax Calculation

These pages present data that TechValidate has sourced via direct research with verified customers and users of Avalara Tax Calculation. TechValidate stands behind the authenticity of all published data. Learn more »



283 Customers Surveyed

2,186 Data Points Collected

19 Published TechFacts

11 Published Charts

3 Published Case Studies



Selected Research Highlights


Avalara Case Study

Arkray USA

Introduction

This case study of Arkray USA is based on a January 2019 survey of Avalara customers by TechValidate, a 3rd-party research service.

“It’s allowed us to maintain a very lean finance department staff. We have the peace of mind that Avalara is properly calculating tax, as well as properly filing our returns. Having CertCapture ensures we are housing our exemption certificates in the most economical and efficient way possible.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Avalara:

  • Events that have occurred in the past two years:
    • Acquired or divested a new company
  • Business needs that drove implementing Avalara:
    • Improve accuracy with tax calculations
    • Reduce time spent on managing filing and returns
    • Improve exemption certificate storage and management
  • Tax solutions their company (or companies) have used in the past:
    • CCH
  • Challenges faced with their previous tax solution or strategy:
    • Inaccurate tax calculations
    • Difficulty managing exemption certificates

Use Case

The key features and functionalities of Avalara that the surveyed company uses:

  • ERP and/or financial application systems their company (and subsidiaries) use:
    • Infor Visual
  • Additional systems they use:
    • SAP Commerce Cloud

Results

The surveyed company achieved the following results with Avalara:

  • Benefits Avalara provides for their organization:
    • Tighter integration with ERP and other back-office technology
    • Improved tax compliance reporting
    • Improved exemption certificate management
    • Increased confidence with sales and use tax accuracy
    • Minimized resources dedicated to tax calculations and filing
    • Peace of mind
  • Business milestones they anticipate in the next 3-5 years that they feel Avalara will make them better prepared to handle:
    • New tax obligations
    • Registrations in new jurisdictions
    • Upgraded ERP or other financial systems

Avalara Customer Testimonial

More time to spend on other projects rather than filing sales tax reports and researching tax law changes.

Accounting Professional, Small Business Computer Software Company

Avalara Customer Testimonial

AvaTax has automated and simplified our sales tax process altogether. Between staying updated with law changes, registering in new jurisdictions and accurate calculations; AvaTax has been a great help. We now have more time to spend on other projects to keep our company growing.

Accounting Professional, Small Business Computer Software Company

Avalara Customer Research

Select the benefits Avalara provides for your organization:

Increased confidence with sales and use tax accuracy
77%
Improved tax compliance reporting
75%
Minimized resources dedicated to tax calculations and filing
56%
Peace of mind
48%
Tighter integration with ERP and other back-office technology
46%
Increased awareness of critical tax changes and updates (sales tax laws)
42%
Reduced cost associated with tax compliance
38%
Better ability to scale and grow the business
27%
Improved exemption certificate management
27%

Avalara Customer Research

What business needs drove your company to implement Avalara?

Improve accuracy with tax calculations
81%
Reduce compliance risk
62%
Integrate various back office systems
19%
Reduce time spent on managing filing and returns
62%
Reduce strain on IT resources (uploading and managing rate tables)
30%
Migrate away from on-premises tax systems
16%
Reduce the cost of tax management
31%
Improve exemption certificate storage and management
30%

Avalara Case Study

Welcome Home America

Introduction

This case study of Welcome Home America is based on a January 2019 survey of Avalara customers by TechValidate, a 3rd-party research service.

“With Avalara in place shifting our ERP is much easier as each of the options we are looking at for the shift has partnerships with Avalara. So our sales tax collection and remittance will be effectively the same.”

“We spend less than half an hour a week on sales tax issues for three states. Previous to Avalara we spent 3 to 4 hours per week on average to collect taxes from our home state.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Avalara:

  • Business needs that drove implementing Avalara:
    • Improve accuracy with tax calculations
    • Reduce compliance risk
    • Integrate various back office systems
    • Reduce time spent on managing filing and returns
    • Reduce strain on IT resources (uploading and managing rate tables)
    • Migrate away from on-premises tax systems
    • Reduce the cost of tax management
  • Tax solutions their company (or companies) have used in the past:
    • Internally built system
    • No tax technology (manual process)
  • Challenges faced with their previous tax solution or strategy:
    • Unable to keep up with the many tax laws and tax jurisdictions
    • Inaccurate tax calculations

Use Case

The key features and functionalities of Avalara that the surveyed company uses:

  • Events that have occurred in the past two years:
    • Changed or added ERP, shopping cart, and/or other financial/billing system
    • Launched one or more new products or services
  • ERP and/or financial application systems their company (and subsidiaries) use:
    • Microsoft NAV

Results

The surveyed company achieved the following results with Avalara:

  • Benefits Avalara provides for their organization:
    • Tighter integration with ERP and other back-office technology
    • Improved tax compliance reporting
    • Increased confidence with sales and use tax accuracy
    • Reduced cost associated with tax compliance
    • Minimized resources dedicated to tax calculations and filing
    • Increased awareness of critical tax changes and updates (sales tax laws)
    • Better ability to scale and grow the business
    • Peace of mind
  • Business milestones they anticipate in the next 3-5 years that they feel Avalara will make them better prepared to handle:
    • New tax obligations
    • Registrations in new jurisdictions
    • Company expansion into new states or jurisdictions
    • Upgraded ERP or other financial systems


More to Explore



About Avalara Tax Calculation

Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, excise, communications, and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in the U.K., Belgium, Brazil, and India.

  Avalara Website