Atlassian Research Charts : Page 3

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	48%
Improved performance	52%
Improved speed & accessibility	55%
Improved customer satisfaction	23%
Improved employee satisfaction	49%
Improved security	36%
Improved change management	29%
Increased innovation	32%
Increased capacity for teams to focus on strategic goals	36%
Better third party app & integrations	36%
Reduced total cost of ownership for Atlassian products	38%
Peace of mind around maintaining security and version upgrades	63%
No benefits realized	1%

Atlassian Cloud Products Customer Research

In your best estimate, how much savings have you seen in the following areas since migrating to Atlassian’s cloud products?

	0-10%	11-20%	21-30%	31-40%	50% - 60%	60% or more
Time saved by end users	35%	24%	12%	6%	15%	8%
Time saved by admins	12%	15%	15%	21%	12%	25%
Dollars saved (total)	35%	18%	15%	15%	12%	5%
Dollars saved (previously spent maintaining hardware)	24%	26%	12%	18%	12%	8%
Dollars saved (previously spent investing in security)	41%	18%	21%	6%	14%	0%
Fewer bugs reported by users	44%	21%	3%	12%	6%	14%

Atlassian Cloud Products Customer Research

In your best estimate, how much savings have you seen in the following areas since migrating to Atlassian’s cloud products?

	0-10%	11-20%	21-30%	31-40%	50% - 60%	60% or more
Time saved by end users	42%	21%	15%	10%	8%	4%
Time saved by admins	15%	20%	17%	14%	13%	21%
Dollars saved (total)	43%	19%	17%	9%	10%	2%
Dollars saved (previously spent maintaining hardware)	35%	21%	13%	12%	10%	9%
Dollars saved (previously spent investing in security)	43%	20%	12%	15%	6%	4%
Fewer bugs reported by users	42%	21%	16%	9%	8%	4%

Atlassian Cloud Products Customer Research

In your best estimate, how much savings have you seen in the following areas since migrating to Atlassian’s cloud products?

	0-10%	11-20%	21-30%	31-40%	50% - 60%	60% or more
Time saved by end users	58%	20%	11%	3%	7%	1%
Time saved by admins	22%	25%	19%	10%	13%	11%
Dollars saved (total)	47%	22%	16%	9%	2%	4%
Dollars saved (previously spent maintaining hardware)	39%	28%	11%	4%	6%	12%
Dollars saved (previously spent investing in security)	55%	22%	13%	5%	2%	3%
Fewer bugs reported by users	60%	18%	7%	6%	8%	1%

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	27%
Improved performance	39%
Improved speed & accessibility	39%
Improved customer satisfaction	9%
Improved employee satisfaction	42%
Improved security	33%
Improved change management	21%
Increased innovation	24%
Increased capacity for teams to focus on strategic goals	30%
Better third party app & integrations	27%
Reduced total cost of ownership for Atlassian products	33%
Peace of mind around maintaining security and version upgrades	52%
No benefits realized	6%

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	23%
Improved performance	40%
Improved speed & accessibility	47%
Improved customer satisfaction	18%
Improved employee satisfaction	47%
Improved security	33%
Improved change management	20%
Increased innovation	17%
Increased capacity for teams to focus on strategic goals	30%
Better third party app & integrations	18%
Reduced total cost of ownership for Atlassian products	34%
Peace of mind around maintaining security and version upgrades	59%
No benefits realized	1%

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	17%
Improved performance	29%
Improved speed & accessibility	33%
Improved customer satisfaction	6%
Improved employee satisfaction	33%
Improved security	28%
Improved change management	14%
Increased innovation	15%
Increased capacity for teams to focus on strategic goals	25%
Better third party app & integrations	23%
Reduced total cost of ownership for Atlassian products	35%
Peace of mind around maintaining security and version upgrades	61%
No benefits realized	4%

Atlassian Cloud Products Customer Research

Please rate the following characteristics on cloud compared to your server or Data Center deployment.

	Better on cloud	Equivalent on cloud	Worse on cloud
Security	50%	29%	21%
Compliance	50%	43%	7%
Privacy	28%	36%	36%
Overall Performance	57%	36%	7%
Speed	50%	43%	7%
Automation	43%	43%	14%
Innovation	71%	29%	0%
Integrations	28%	36%	36%
Reliability	86%	14%	0%
Availability	86%	14%	0%
Change Management	22%	71%	7%
User Management	36%	43%	21%

Atlassian Cloud Products Customer Research

Please rate the following characteristics on cloud compared to your server or Data Center deployment.

	Better on cloud	Equivalent on cloud	Worse on cloud
Security	76%	12%	12%
Compliance	65%	35%	0%
Privacy	41%	41%	18%
Overall Performance	53%	18%	29%
Speed	47%	18%	35%
Automation	53%	41%	6%
Innovation	65%	35%	0%
Integrations	70%	24%	6%
Reliability	88%	12%	0%
Availability	88%	6%	6%
Change Management	41%	59%	0%
User Management	41%	53%	6%

Atlassian Cloud Products Customer Research

Please rate the following characteristics on cloud compared to your server or Data Center deployment.

	Better on cloud	Equivalent on cloud	Worse on cloud
Security	62%	38%	0%
Compliance	62%	38%	0%
Privacy	37%	38%	25%
Overall Performance	74%	13%	13%
Speed	87%	13%	0%
Automation	87%	13%	0%
Innovation	75%	25%	0%
Integrations	74%	13%	13%
Reliability	62%	38%	0%
Availability	62%	38%	0%
Change Management	37%	63%	0%
User Management	37%	50%	13%

Atlassian Cloud Products Customer Research

Please rate the following characteristics on cloud compared to your server or Data Center deployment.

	Better on cloud	Equivalent on cloud	Worse on cloud
Security	73%	27%	0%
Compliance	40%	60%	0%
Privacy	27%	53%	20%
Overall Performance	56%	38%	6%
Speed	44%	31%	25%
Automation	37%	50%	13%
Innovation	46%	47%	7%
Integrations	43%	38%	19%
Reliability	47%	53%	0%
Availability	44%	56%	0%
Change Management	19%	81%	0%
User Management	25%	50%	25%

Atlassian Cloud Products Customer Research

In your best estimate, how much savings have you seen in the following areas since migrating to Atlassian’s cloud products?

	0-10%	11-20%	21-30%	31-40%	50% - 60%	60% or more
Time saved by end users	46%	23%	0%	8%	15%	8%
Time saved by admins	21%	21%	7%	7%	7%	37%
Dollars saved (total)	43%	7%	21%	14%	7%	8%
Dollars saved (previously spent maintaining hardware)	21%	21%	14%	21%	7%	16%
Dollars saved (previously spent investing in security)	38%	23%	8%	23%	0%	8%
Fewer bugs reported by users	43%	29%	7%	21%	0%	0%

Atlassian Cloud Products Customer Research

In your best estimate, how much savings have you seen in the following areas since migrating to Atlassian’s cloud products?

	0-10%	11-20%	21-30%	31-40%	50% - 60%	60% or more
Time saved by end users	53%	29%	0%	0%	12%	6%
Time saved by admins	12%	35%	24%	6%	12%	11%
Dollars saved (total)	44%	19%	31%	0%	6%	0%
Dollars saved (previously spent maintaining hardware)	29%	29%	18%	6%	6%	12%
Dollars saved (previously spent investing in security)	59%	12%	18%	6%	5%	0%
Fewer bugs reported by users	59%	12%	0%	0%	18%	11%

Atlassian Cloud Products Customer Research

In your best estimate, how much savings have you seen in the following areas since migrating to Atlassian’s cloud products?

	0-10%	11-20%	21-30%	31-40%	50% - 60%	60% or more
Time saved by end users	14%	57%	0%	14%	15%	0%
Time saved by admins	0%	13%	50%	0%	25%	12%
Dollars saved (total)	38%	38%	13%	0%	0%	11%
Dollars saved (previously spent maintaining hardware)	13%	25%	50%	0%	0%	12%
Dollars saved (previously spent investing in security)	14%	14%	29%	14%	29%	0%
Fewer bugs reported by users	57%	29%	0%	14%	0%	0%

Atlassian Cloud Products Customer Research

In your best estimate, how much savings have you seen in the following areas since migrating to Atlassian’s cloud products?

	0-10%	11-20%	21-30%	31-40%	50% - 60%	60% or more
Time saved by end users	53%	13%	27%	7%	0%	0%
Time saved by admins	13%	19%	13%	25%	19%	11%
Dollars saved (total)	40%	47%	0%	7%	6%	0%
Dollars saved (previously spent maintaining hardware)	53%	27%	7%	0%	0%	13%
Dollars saved (previously spent investing in security)	40%	47%	7%	0%	0%	6%
Fewer bugs reported by users	47%	27%	13%	0%	13%	0%

Atlassian Cloud Products Customer Research

In your best estimate, how much savings have you seen in the following areas since migrating to Atlassian’s cloud products?

	0-10%	11-20%	21-30%	31-40%	50% - 60%	60% or more
Time saved by end users	45%	19%	17%	7%	8%	4%
Time saved by admins	18%	21%	24%	10%	10%	17%
Dollars saved (total)	46%	20%	19%	7%	2%	6%
Dollars saved (previously spent maintaining hardware)	34%	28%	10%	7%	9%	12%
Dollars saved (previously spent investing in security)	47%	21%	13%	10%	4%	5%
Fewer bugs reported by users	54%	12%	13%	9%	7%	5%

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	20%
Improved performance	20%
Improved speed & accessibility	53%
Improved customer satisfaction	27%
Improved employee satisfaction	33%
Improved security	7%
Improved change management	0%
Increased innovation	13%
Increased capacity for teams to focus on strategic goals	20%
Better third party app & integrations	7%
Reduced total cost of ownership for Atlassian products	33%
Peace of mind around maintaining security and version upgrades	73%
No benefits realized	0%

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	24%
Improved performance	53%
Improved speed & accessibility	29%
Improved customer satisfaction	6%
Improved employee satisfaction	29%
Improved security	35%
Improved change management	24%
Increased innovation	12%
Increased capacity for teams to focus on strategic goals	41%
Better third party app & integrations	24%
Reduced total cost of ownership for Atlassian products	29%
Peace of mind around maintaining security and version upgrades	59%
No benefits realized	0%

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	38%
Improved performance	38%
Improved speed & accessibility	75%
Improved customer satisfaction	38%
Improved employee satisfaction	38%
Improved security	50%
Improved change management	38%
Increased innovation	38%
Increased capacity for teams to focus on strategic goals	50%
Better third party app & integrations	38%
Reduced total cost of ownership for Atlassian products	50%
Peace of mind around maintaining security and version upgrades	75%
No benefits realized	0%

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	0%
Improved performance	50%
Improved speed & accessibility	56%
Improved customer satisfaction	50%
Improved employee satisfaction	44%
Improved security	44%
Improved change management	6%
Increased innovation	13%
Increased capacity for teams to focus on strategic goals	6%
Better third party app & integrations	25%
Reduced total cost of ownership for Atlassian products	31%
Peace of mind around maintaining security and version upgrades	81%
No benefits realized	0%

Atlassian Cloud Products Customer Research

What benefits did your organization realize following the migration to Atlassian’s cloud products?

Improved time to value	16%
Improved performance	34%
Improved speed & accessibility	42%
Improved customer satisfaction	14%
Improved employee satisfaction	42%
Improved security	29%
Improved change management	17%
Increased innovation	18%
Increased capacity for teams to focus on strategic goals	30%
Better third party app & integrations	24%
Reduced total cost of ownership for Atlassian products	30%
Peace of mind around maintaining security and version upgrades	55%
No benefits realized	3%

Atlassian Cloud Products Customer Research

Why did you decide to migrate to Atlassian’s cloud products?

Digital transformation directive	6%
Consolidation of instances	35%
To support remote work	29%
To eliminate manual upgrades	65%
To eliminate the cost of hosting & hardware	71%
To increase rate of innovation	29%
To increase time to value & speed	18%
To improve performance	41%
To improve security	41%
To improve compliance	0%
Responding to outreach from Atlassian	0%
Responding to outreach from Solution Partner	0%

Atlassian Cloud Products Customer Research

Why did you decide to migrate to Atlassian’s cloud products?

Digital transformation directive	50%
Consolidation of instances	25%
To support remote work	38%
To eliminate manual upgrades	88%
To eliminate the cost of hosting & hardware	88%
To increase rate of innovation	13%
To increase time to value & speed	50%
To improve performance	50%
To improve security	38%
To improve compliance	38%
Responding to outreach from Atlassian	0%
Responding to outreach from Solution Partner	0%

Atlassian Cloud Products Customer Research

Why did you decide to migrate to Atlassian’s cloud products?

Digital transformation directive	27%
Consolidation of instances	27%
To support remote work	33%
To eliminate manual upgrades	60%
To eliminate the cost of hosting & hardware	80%
To increase rate of innovation	33%
To increase time to value & speed	27%
To improve performance	33%
To improve security	33%
To improve compliance	13%
Responding to outreach from Atlassian	7%
Responding to outreach from Solution Partner	0%

Atlassian Cloud Products Customer Research

Why did you decide to migrate to Atlassian’s cloud products?

Digital transformation directive	13%
Consolidation of instances	27%
To support remote work	34%
To eliminate manual upgrades	65%
To eliminate the cost of hosting & hardware	60%
To increase rate of innovation	24%
To increase time to value & speed	23%
To improve performance	32%
To improve security	27%
To improve compliance	16%
Responding to outreach from Atlassian	2%
Responding to outreach from Solution Partner	2%

Atlassian Cloud Products Customer Research

Why did you decide to migrate to Atlassian’s cloud products?

Digital transformation directive	29%
Consolidation of instances	21%
To support remote work	43%
To eliminate manual upgrades	79%
To eliminate the cost of hosting & hardware	50%
To increase rate of innovation	36%
To increase time to value & speed	21%
To improve performance	43%
To improve security	29%
To improve compliance	0%
Responding to outreach from Atlassian	0%
Responding to outreach from Solution Partner	0%

Atlassian Cloud Products Customer Research

Why did you decide to migrate to Atlassian’s cloud products?

Digital transformation directive	56%
Consolidation of instances	53%
To support remote work	32%
To eliminate manual upgrades	53%
To eliminate the cost of hosting & hardware	68%
To increase rate of innovation	29%
To increase time to value & speed	32%
To improve performance	26%
To improve security	32%
To improve compliance	12%
Responding to outreach from Atlassian	9%
Responding to outreach from Solution Partner	6%

Atlassian Cloud Products Customer Research

Why did you decide to migrate to Atlassian’s cloud products?

Digital transformation directive	27%
Consolidation of instances	30%
To support remote work	26%
To eliminate manual upgrades	58%
To eliminate the cost of hosting & hardware	69%
To increase rate of innovation	23%
To increase time to value & speed	26%
To improve performance	39%
To improve security	31%
To improve compliance	16%
Responding to outreach from Atlassian	1%
Responding to outreach from Solution Partner	1%

Atlassian Cloud Products Customer Research

Why did you decide to migrate to Atlassian’s cloud products?

Digital transformation directive	10%
Consolidation of instances	28%
To support remote work	34%
To eliminate manual upgrades	67%
To eliminate the cost of hosting & hardware	62%
To increase rate of innovation	20%
To increase time to value & speed	20%
To improve performance	25%
To improve security	26%
To improve compliance	9%
Responding to outreach from Atlassian	1%
Responding to outreach from Solution Partner	2%

Atlassian Cloud Products Customer Research

How long did it take to realize benefits from migrating to cloud after the migration was complete? (i.e. time saved, increased speed, improved performance, $ saved)

< 1 Month: 42%

1 - 3 Months: 37%

3 - 6 Months: 5%

6 - 9 Months: 0%

9 - 12 Months: 11%

12+ Months: 5%

TechValidate Research on Atlassian

117 Charts – Page 3 of 4