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TechValidate Research on Arcserve

These pages present data that TechValidate has sourced via direct research with verified customers and users of Arcserve. TechValidate stands behind the authenticity of all published data. Learn more »



399 Customers Surveyed

2,556 Data Points Collected

32 Published TechFacts

6 Published Charts

5 Published Case Studies



Selected Research Highlights


Arcserve Customer Research

How confident are you that the data backed up with Arcserve can be restored effectively?

Extremely confident: 41%
Very confident: 37%
Confident: 20%

Arcserve Case Study

Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on an October 2016 survey of Arcserve customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Arcserve:

  • Chose Arcserve for high availability.

Use Case

The key features and functionalities of Arcserve that the surveyed company uses:

  • Currently uses the following Arcserve product for backup and disaster recovery:
    • Arcserve Backup
  • Component of Arcserve currently deployed in their environment:
    • Software
  • Using the following other products for data backup:
    • Veritas / Symantec

Results

The surveyed company achieved the following results with Arcserve:

  • Saved 31% to 40% in revenue since switching to Arcserve.
  • Experienced a 51% to 60% data reduction with Arcserve Unified Data Protection.

Arcserve Customer Satisfaction Rating

Robert Guy, an IT Systems Analyst at Diversified Computer Resources, would be very likely to recommend Arcserve for this reason:

Arcserve is a great product. I have been using it for many years.

Arcserve Customer Satisfaction Rating

A Network Administrator at a small business media & entertainment company would be very likely to recommend Arcserve for this reason:

Their customer support has been nothing but EXCEPTIONAL!

Arcserve Customer Research

What was the biggest business reason or challenge that led your organization to choose Arcserve?

Single, unified solution: 36%
Better deduplication rates: 9%
High availability: 10%
Better protection for virtualized environments: 5%
Appliance was a good fit: 6%
Integrated cloud option: 1%

Arcserve Case Study

The Personal Marketing Company

Introduction

This case study of The Personal Marketing Company is based on a November 2016 survey of Arcserve customers by TechValidate, a 3rd-party research service.

“[Arcserve provides great] ease of use, backups that never fail, and easy and complete restores.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Arcserve:

  • Chose Arcserve for a single unified solution.

Use Case

The key features and functionalities of Arcserve that the surveyed company uses:

  • Currently uses the following Arcserve product for backup and disaster recovery:
    • Arcserve Backup
  • Component of Arcserve currently deployed in their environment:
    • Software
  • Using the following other product for data backup:
    • Legato

Results

The surveyed company achieved the following results with Arcserve:

  • Saved 81% to 90% in revenue since switching to Arcserve.
  • Experienced a 50% or less data reduction with Arcserve Unified Data Protection.


More to Explore



About Arcserve

Arcserve is a leading provider of data protection and recovery software that provides organizations with the assurance that they can recover their data and applications when needed. Launched in 1990, Arcserve provides a comprehensive solution for cloud, virtual and physical environments, on premise or in the cloud, backed by unsurpassed support and expertise.

Arcserve Website   Arcserve Website