Menu

TechValidate Research on Arcserve

These pages present data that TechValidate has sourced via direct research with verified customers and users of Arcserve. TechValidate stands behind the authenticity of all published data. Learn more »



399 Customers Surveyed

2,556 Data Points Collected

32 Published TechFacts

6 Published Charts

5 Published Case Studies



Selected Research Highlights


Arcserve Case Study

Large Enterprise Health Care Company

Introduction

This case study of a large enterprise health care company is based on a November 2016 survey of Arcserve customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We mainly use Arcserve for Data Synchronization.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Arcserve:

  • Chose Arcserve for high availability.

Use Case

The key features and functionalities of Arcserve that the surveyed company uses:

  • Currently uses the following Arcserve products for backup and disaster recovery:
    • Arcserve High Availability (D2D)
  • Components of Arcserve currently deployed in their environment:
    • Software
  • Using the following other products for data backup:
    • Veritas/Symantec

Results

The surveyed company achieved the following results with Arcserve:

  • Saved 41% to 50% in revenue since switching to Arcserve.
  • Experienced a 50% or less data reduction with Arcserve Unified Data Protection.

Arcserve Customer Satisfaction Rating

Michael Ritchey, an IT Manager at The Personal Marketing Company, would be very likely to recommend Arcserve for this reason:

Ease of operation. Easy to maintain. It doesn’t fail!

Arcserve Customer Satisfaction Rating

An IT Specialist at a small business financial services company would be very likely to recommend Arcserve for this reason:

It just works.

Arcserve Customer Research

Which product did your organization switch away from when it bought Arcserve technology?

Veritas / Symantec
32%
Acronis
12%
Barracuda
2%
Veeam
9%
Commvault
2%
Dell AppAssure / Rapid Recovery
8%
Datto
2%
Unitrends
3%
Druva
1%

Arcserve Case Study

Medium Enterprise Transportation Services Company

Introduction

This case study of a medium enterprise transportation services company is based on a November 2016 survey of Arcserve customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Arcserve:

  • Chose Arcserve for better protection for virtualized environments.

Use Case

The key features and functionalities of Arcserve that the surveyed company uses:

  • Currently uses the following Arcserve product for backup and disaster recovery:
    • Arcserve Unified Data Protection (UDP)
  • Component of Arcserve currently deployed in their environment:
    • Software

Results

The surveyed company achieved the following results with Arcserve:

  • Saved 1% to 10% in revenue since switching to Arcserve.
  • Experienced a 71% – 80% data reduction with Arcserve Unified Data Protection.

Arcserve Customer Research

How confident are you that the data backed up with Arcserve can be restored effectively?

Extremely confident: 34%
Very confident: 41%
Confident: 25%
Not confident: 0%


More to Explore



About Arcserve

Arcserve is a leading provider of data protection and recovery software that provides organizations with the assurance that they can recover their data and applications when needed. Launched in 1990, Arcserve provides a comprehensive solution for cloud, virtual and physical environments, on premise or in the cloud, backed by unsurpassed support and expertise.

Arcserve Website   Arcserve Website