TechValidate Research on Apptio

66 Charts – Page 3 of 3


Apptio Customer Research

Budget shift from Run to Grow with Apptio

Please estimate how much budget you have been able to shift from ‘run’ to ‘grow’ investments while using Apptio.

1-3%: 65%
8-11%: 18%
4-7%: 12%
15%+: 5%
12-14%: 0%

Apptio Customer Research

Why Replace ERP for IT Cost Optimization

Prior to using Apptio, which challenges did you face?

Difficult to show what’s driving IT costs
80%
Difficult to quantify total cost of apps or services
76%
Too much time spent manipulating data and not enough on analysis
76%
IT consumed by the business like it’s free
59%
Unable to justify IT investments and budget
41%
Difficult to make tradeoff decisions regarding on-premises infrastructure vs public cloud
24%
Frequent overspend surprises or budget clawbacks
24%
Inefficient staffing and labor allocations
20%

Apptio Customer Research

Value from IT Financial Management Foundation

Please select the planning and budgeting related outcomes you have been able to achieve with Apptio.

We improved collaboration with key stakeholders
68%
We reduced the time and effort associated with the planning cycle
61%
We improved decision making with a single source of truth
51%
We increased credulity with the business
42%
We have avoided budget surprises
28%
We can plan resources into future years with multi-year planning capabilities
21%
We moved from quarterly forecasting to monthly forecasting
12%
We were able to fund new initiatives
11%

Apptio Customer Research

What were the challenges associated with using your previous solution?

Time Consuming and Labor Intensive
84%
Difficult for all stakeholders to use
52%
Lack of IT context (e.g. IT-centric struggle, logic and data organization)
52%
Lack of variance reporting automation for cost actuals to budgets
46%
Lack of version control
43%
Lack of planning workflow
42%
Solution required custom coding
16%
Large training overhead
6%

Apptio Customer Research

Why did you choose Apptio to support your IT cost analysis needs?

Purpose built for IT
67%
Application TCO and rationalization
60%
Use of industry standard IT definitions (ATUM taxonomy)
58%
Chargeback / showback support
55%
Ability to ingest and normalize data from different source systems
51%
Powerful analytics platform and flexible reporting
44%
Ease of use
29%
Fast time to value
29%
TBM ecosystem (practitioners & education)
18%
Multi-cloud platform support
10%
Already using other Apptio solutions
4%

Apptio Customer Research

Challenges with previous Solution

What were the challenges associated with using your previous solution?

Time Consuming and Labor Intensive
84%
Lack of IT context (e.g. IT-centric struggle, logic and data organization)
52%
Lack of planning workflow
42%
Lack of variance reporting automation for cost actuals to budgets
46%
Difficult for all stakeholders to use
52%
Large training overhead
6%
Solution required custom coding
16%
Lack of version control
43%



More Research on Apptio