TechValidate Research on Apptio

Apptio Case Study

Societe Generale


This case study of Societe Generale is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service.

“In a few days, we delivered the Public cloud dashboard. In 2019 we are moving from being centralized to having each DSI controlling their costs. Tag quality is being delivered "

“The real value added for hybrid cloud is the integration of the Infra/Cloud for a TCO and view of the platform migration (Physical → VM→Private Cloud → Public cloud) with the decommissioning of the legacy”


The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • A lack of understanding of the total cost of cloud, including labor, security, and software costs
  • Budget over-runs / lack of predictability of cloud costs
  • Poor cloud governance, including policies and tagging
  • Inability to forecast future cloud spend / capacity needs
  • Cost complexity of cloud, including reserved instances
  • Difficult to make trade-off decisions between cloud vs. on-prem investments
  • Difficult to showback / chargeback costs to cloud consumers

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
    • IBM
  • Estimated the following:
    • cloud spend today is: 1% – 5%
    • cloud spend 3 years from now will be: 11% – 25%
  • Chose Apptio over the competition because of its:
    • Multi-cloud platform support
    • ATUM / TBM taxonomy integration
    • Proactive governance / tagging quality
    • Defensible TCO – comprehensive cost model
    • Single pane of glass for cloud and on-prem / hybrid cloud costs


The surveyed company achieved the following results with Apptio:

  • Top benefits:
    • Improved cost certainty
    • Understanding cloud spend across multiple providers
    • Reduced cloud waste
    • Improved tagging quality / governance
    • Cloud migration
  • Saved 10-20 hours a month in managing cloud costs.

About This Data

This data was sourced directly from verified users of Apptio by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

More Research on Apptio