TechValidate Research on Apptio

Apptio Case Study

Thames Water


This case study of Thames Water is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service.


The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Budget over-runs / lack of predictability of cloud costs
  • Poor cloud governance, including policies and tagging
  • Cost complexity of cloud, including reserved instances

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using Google Cloud Platform
  • Estimated the following:
    • Cloud spend today is: 1% – 5%
    • Cloud spend 3 years from now will be: 6%-10%
  • Chose Apptio over the competition because of its:
    • ATUM / TBM taxonomy integration
    • Proactive governance/tagging quality
    • Cost chargeback/showback


The surveyed company achieved the following results with Apptio:

  • Understanding cloud spend across multiple providers
  • Understanding total cost of cloud, including labor, security, and software costs
  • Forecasting future cloud spend / capacity needs

About This Data

This data was sourced directly from verified users of Apptio by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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