TechValidate Research on Apptio

137 Case Studies – Page 1 of 5


Apptio Case Study

Global 500 Banking Company

Introduction

This case study of a Global 500 banking company is based on a March 2020 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, was using the following for supporting their IT financial management processes:
    • Spreadsheets
  • Said their previous solution was:
    • Error-prone
    • Lack of IT context
    • Required too much effort to customize
    • Difficult for all stakeholders to use
    • Difficult to act on insights surfaced
    • Insights surfaced required translation to different stakeholders
    • Difficult to track continuous improvement
  • Said the implications of their challenges were:
    • Slowed decision making
    • Poor collaboration with stakeholders
    • Business had no transparency and had to accept what they were charged

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Level of impact the following had in their organization’s decision to choose Apptio:
    • Standard taxonomy: Major impact
    • Data ingestion and normalization: Major impact
    • Sophisticated cost model engine: Major impact
    • Identification of actionable insights: Major impact
    • Reporting and analytics capabilities: Major impact

Results

The surveyed company achieved the following results with Apptio:

  • Time to answer ad-hoc questions about costs:
    • Before Apptio: 2 weeks to 1 month
    • After Apptio: 1 day to 1 week
  • Estimated the quality (as a percent of your optimal state) of their enterprise-wide expense, cost and consumption data to be:
    • Before Apptio: <20%
    • After Apptio: 61% – 80%
  • Shared that their Apptio solution has:
    • Surfaced opportunities to accelerate current initiatives
    • Improved stakeholder collaboration
    • Increased credibility with CFO
    • Accelerated shift towards new IT operating models (i.e Agile and Cloud)

Apptio Cloudability Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a March 2020 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

  • Before Cloudability, evaluated:
    • AWS Cost Explorer
    • In-house solution
  • With their previous approach, their challenges were:
    • Lack understanding of fully burdened cost of cloud

Use Case

The key features and functionalities of Apptio Cloudability that the surveyed company uses:

  • Chose Cloudability over an alternative solution for it’s:
    • Flexible reports, dashboards, and views

Results

The surveyed company achieved the following results with Apptio Cloudability:

  • With Cloudability, achieved:
    • Reduced cloud waste
    • Improved accountability for cloud spend
  • Reported their typical coverage across Reserved Instances / Savings Plans / Committed Use Discount as:
  • Were able to allocate the following back to cost centers:
    • after Cloudability: 80-99%

Apptio Cloudability Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a March 2020 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

  • Before Cloudability, evaluated:
    • AWS Cost Explorer
    • CloudCheckr
    • CloudHealth Technologies
    • In-house solution
  • With their previous approach, their challenges were:
    • Was years ago but cost visibility

Use Case

The key features and functionalities of Apptio Cloudability that the surveyed company uses:

  • Chose Cloudability over an alternative solution for it’s:
    • Flexible reports, dashboards, and views
    • Data platform: data freshness, granularity, & retention

Results

The surveyed company achieved the following results with Apptio Cloudability:

  • With Cloudability, achieved:
    • Improved accountability for cloud spend
  • Reported their typical coverage across Reserved Instances / Savings Plans / Committed Use Discount as:
    • After Cloudability: 80%+
  • Were able to allocate the following back to cost centers:
    • before Cloudability: <40%
    • after Cloudability: 100%
  • Saved on annual cloud spend by 25% since using Cloudability.
  • With Cloudability, has been able to leverage cloud savings to improve their top-line / bottom-line.

Apptio Bill of IT Case Study

Gwl.Ca

Introduction

This case study of gwl.ca is based on a January 2019 survey of Apptio Bill of IT customers by TechValidate, a 3rd-party research service.

“Provides dynamic and adaptable reporting for different stakeholder groups
Provides increased cost transparency into unit costs and service rates
Provides simplified method to allocate costs in a standardized model
Provides defensible methods
"

“We’ve been able to properly align with the business and understand their needs as well as being able to explain the costs and service rates, as well as the service offerings that we are providing. We have eliminated the “Us” Vs. “Them” mentality and are being more proactive and partnering with the business instead of operating in an IT silo. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Bill of IT:

  • Used Chargeback but based on one rate (per managed seat/headcount) to recover costs from business units or departments for consumption of IT services prior to using Apptio.
  • Used the following solutions for their chargeback or showback processes prior to using Apptio:
    • Spreadsheets
    • A custom-developed solution
    • SAP
  • Reports that it took 8 – 14 days to answer ad-hoc questions about IT charges prior to using Apptio.

Use Case

The key features and functionalities of Apptio Bill of IT that the surveyed company uses:

  • Uses Chargeback to bill business units or departments for consumption of IT services with Apptio.
  • Is using a price x quantity rate strategy.

Results

The surveyed company achieved the following results with Apptio Bill of IT:

  • Achieved the following outcomes after using Apptio Bill of IT:
    • Increase transparency into what makes up the fully burdened cost of delivering IT services
    • Increase trustworthy and predictable communication with the business
    • Recover costs more efficiently
    • Provide demand levers to the business to help them dictate IT consumption
    • Have better conversations with the business about IT costs
  • Reports that it takes 2 -7 days to answer ad-hoc questions about IT charges when using Apptio.
  • Reports 6%-10% cost savings associated with empowering business owners to make more-informed IT purchase decisions with Apptio Bill of IT.

Apptio Bill of IT Case Study

Cargill, Incorporated

Introduction

This case study of Cargill, Incorporated is based on a January 2019 survey of Apptio Bill of IT customers by TechValidate, a 3rd-party research service.

“Needed tool that provides consolidated and consistent reporting.”

“When we were using spreadsheets, the amount of data necessary to calculate and report recovery made it impossible to have a single view, other than in summarized form. There are also inherent errors from using many huge spreadsheets. Apptio has allowed us to have a single, consistent, holistic view of recovery which helps a ton with credibility.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Bill of IT:

  • Used a chargeback process to recover costs from business units or departments for consumption of IT services prior to using Apptio.
  • Used the following solutions for their chargeback or showback processes prior to using Apptio:
    • Spreadsheets
  • Reports that it took 1 day or less to answer ad-hoc questions about IT charges prior to using Apptio.

Use Case

The key features and functionalities of Apptio Bill of IT that the surveyed company uses:

  • Uses Chargeback to bill business units or departments for consumption of IT services with Apptio.
  • Is using a plan-based rate strategy.

Results

The surveyed company achieved the following results with Apptio Bill of IT:

  • Achieved the following outcomes after using Apptio Bill of IT:
    • Increase trustworthy and predictable communication with the business
    • Provide demand levers to the business to help them dictate IT consumption
    • Have better conversations with the business about IT costs
  • Reports that it takes 1 day or less to answer ad-hoc questions about IT charges when using Apptio.

Apptio Case Study

Torchmark Corporation

Introduction

This case study of Torchmark Corporation is based on a March 2020 survey of Apptio customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, was using the following for supporting their IT financial management processes:
    • Spreadsheets
  • Said their previous solution was:
    • Error-prone
    • Lack of IT context
    • Required too much effort to customize
    • Difficult for all stakeholders to use
    • Difficult to act on insights surfaced
    • Insights surfaced required translation to different stakeholders
    • Difficult to track continuous improvement
  • Said the implications of their challenges were:
    • Slowed decision making
    • Key initiatives went unfunded
    • Business consumed IT as if it were free
    • Poor collaboration with stakeholders
    • Poor resource utilization
    • Low levels of confidence in IT

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Level of impact the following had in their organization’s decision to choose Apptio:
    • Standard taxonomy: Major impact
    • Data ingestion and normalization: Minor impact
    • Sophisticated cost model engine: Major impact
    • Identification of actionable insights: Major impact
    • Reporting and analytics capabilities: Major impact
  • Level of impact the following had in their organization’s decision to purchase Apptio:
    • Purpose Built for IT: Major impact
    • Company Reputation: Major impact
    • Relationship w/ TBM Council: Major impact
    • Customer References: Minor impact
    • Analyst Recommendations: Minor impact

Results

The surveyed company achieved the following results with Apptio:

  • Time to answer ad-hoc questions about costs:
    • Before Apptio: 1 day to 1 week
    • After Apptio: Less than 1 day
  • Estimated the quality (as a percent of your optimal state) of their enterprise-wide expense, cost and consumption data to be:
    • Before Apptio: 41% – 60%
    • After Apptio: 81% – 100%
  • Estimates 5% of their budget has been freed up and shifted from “run” operations to investments designed to “grow” the organization.
  • Shared that their Apptio solution has:
    • Surfaced opportunities to fund new initiatives
    • Improved stakeholder collaboration
    • Increased credibility with CFO
  • Estimated a =baseline=x annualized return from their Apptio purchase over the last 12 months.

Apptio Case Study

Etihad Airways

Introduction

This case study of Etihad Airways is based on a June 2018 survey of Apptio customers by TechValidate, a 3rd-party research service.

“Tranparency had become the tag line of the organization. Apptio also allowed for charge back conversations to begin.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Used the following solutions for managing IT costs prior to using Apptio:
    • Oracle (Hyperion)
    • SAP
    • Spreadsheets/Excel
  • Faced the following challenges prior to using Apptio:
    • Too much time being spent on manipulating data and not enough on analysis
    • Frequent overspend surprises or budget clawbacks
    • Showing what’s driving IT costs
    • Inefficient staffing and labor allocations
    • IT getting consumed by the business like it’s free
    • Quantifying total cost of apps or services
    • Making tradeoff decisions regarding on-premises infrastructure vs public cloud
  • Reports that it took 2 -7 days to answer ad-hoc questions about IT costs prior to using Apptio.

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Chose Apptio to support their IT cost analysis needs because of:
    • Their status as purpose-built for IT
    • The powerful analytics platform and flexible reporting
    • Chargebacks / showback support
    • Application TCO and rationalization

Results

The surveyed company achieved the following results with Apptio:

  • Apptio Cost Transparency had the following impact:
    • Reduced IT costs
    • Improved decision-making
    • Improved IT, business unit communication, and accountability
  • Reports that they have shifted 1-3% of their budget from ‘run’ to ‘grow’ investments while using Apptio.
  • Reports that it takes 2 -7 days to answer ad-hoc questions about IT costs after using Apptio.
  • Achieved the following outcomes with Apptio:
    • Proactively managed IT spend to budget
    • Better understood infrastructure costs and trends
    • Managed their application portfolio for business value
    • Drove shared accountability of IT costs with the business
  • Reports that they have annually reallocated 0%-1% of their cost savings back to the business while using Apptio.

Apptio Case Study

Banco De Credito Del Peru

Introduction

This case study of Banco de Credito del Peru is based on a June 2018 survey of Apptio customers by TechValidate, a 3rd-party research service.

“We chargeback the business for the last 4 years in a very transparent way. Business understand how their decisions triggers IT costs.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Used the following solutions for managing IT costs prior to using Apptio:
    • Spreadsheets/Excel
  • Faced the following challenges prior to using Apptio:
    • Too much time being spent on manipulating data and not enough on analysis
    • Showing what’s driving IT costs
    • IT getting consumed by the business like it’s free
    • Quantifying total cost of apps or services
  • Reports that it took 8 – 14 days to answer ad-hoc questions about IT costs prior to using Apptio.

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Chose Apptio to support their IT cost analysis needs because of:
    • Their status as purpose-built for IT
    • The powerful analytics platform and flexible reporting
    • The multi-cloud platform support

Results

The surveyed company achieved the following results with Apptio:

  • Apptio Cost Transparency had the following impact:
    • Improved IT, business unit communication, and accountability
  • Reports that they have shifted 1-3% of their budget from ‘run’ to ‘grow’ investments while using Apptio.
  • Reports that it takes 1 day or less to answer ad-hoc questions about IT costs after using Apptio.
  • Achieved the following outcomes with Apptio:
    • Proactively managed IT spend to budget
    • Better understood infrastructure costs and trends
    • Drove shared accountability of IT costs with the business
  • Reports that they have annually reallocated 0%-1% of their cost savings back to the business while using Apptio.

Apptio Case Study

Marshfield Clinic Health System

Introduction

This case study of Marshfield Clinic Health System is based on an April 2020 survey of Apptio customers by TechValidate, a 3rd-party research service.

Challenges

They purchased Apptio to support their IT costing process for the following reasons:

  • Prior to Apptio, was using the following to support their IT financial management processes:
    • Spreadsheets
  • Their previous solution was:
    • Required too much effort to customize
    • Difficult for all stakeholders to use
    • Insights surfaced required translation to different stakeholders
    • Difficult to track continuous improvement
  • Implications of their challenges were:
    • Slowed decision making

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Standard taxonomy
  • Data ingestion and normalization
  • Sophisticated cost model engine
  • Identification of actionable insights
  • Reporting and analytics capabilities

Results

The surveyed company achieved the following results with Apptio:

  • Time to answer ad-hoc questions about costs:
    • Before Apptio: 2 weeks to 1 month
    • After Apptio: 1 day to 1 week
  • Estimated the quality (as a percent of your optimal state) of their enterprise-wide expense, cost and consumption data to be:
    • Before Apptio: 81% – 100%
    • After Apptio: 81% – 100%
  • Shared that their Apptio solution has:
    • Able to respond to changing market dynamics more quickly
    • Improved value benefit realization process

Apptio Cloudability Case Study

Large German Enterprise Industrial Manufacturing Company

Introduction

This case study of a large enterprise industrial manufacturing company is based on an April 2020 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“it’s helping in transparency, tracking and actions”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

  • Before Cloudability, evaluated:
    • AWS Cost Explorer
    • CloudCheckr
    • RightScale
  • With their previous approach, their challenges were:
    • Lack understanding of fully burdened cost of cloud
    • Difficulty planning reserved instances and/or Savings Plans
    • Lack breadth and depth of recommendations to improve cloud usage and spend: e.g. rightsizing
    • Lack understanding of cloud spend across multiple providers
    • Lack of trust between IT, Finance, and lines of business

Use Case

The key features and functionalities of Apptio Cloudability that the surveyed company uses:

  • Chose Cloudability over an alternative solution for it’s:
    • Flexible reports, dashboards, and views
    • Data platform: data freshness, granularity, & retention
    • Anomaly detection
    • Intelligent forecasting

Results

The surveyed company achieved the following results with Apptio Cloudability:

  • With Cloudability, achieved:
    • Improved cost certainty
    • Reduced cloud waste
    • Improved accountability for cloud spend
    • Improved cost allocation accuracy
    • Improved RI/savings plan coverage
  • Reported their typical coverage across Reserved Instances / Savings Plans / Committed Use Discount as:
    • Before Cloudability: 60-79%
    • After Cloudability: 80%+
  • Were able to allocate the following back to cost centers:
  • Saved on annual cloud spend by 15% since using Cloudability.
  • With Cloudability, has been able to leverage cloud savings to improve their top-line / bottom-line.

Apptio Cloudability Case Study

Global 500 Insurance Company in the UK

Introduction

This case study of a Global 500 insurance company is based on a March 2020 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“greater visibility of costs at user level, allows developers to see the impact of infrastructure changes, allowed greater coverage and utilisation of RIs than would have been possible before”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

  • Before Cloudability, evaluated:
    • AWS Cost Explorer
    • CloudCheckr
    • CloudHealth Technologies
    • Densify
    • RightScale
    • Turbonomic
  • With their previous approach, their challenges were:
    • Difficulty planning reserved instances and/or Savings Plans
    • Difficult to allocate, showback, and or chargeback cloud costs

Use Case

The key features and functionalities of Apptio Cloudability that the surveyed company uses:

  • Chose Cloudability over an alternative solution for it’s:
    • cost and familiarity

Results

The surveyed company achieved the following results with Apptio Cloudability:

  • With Cloudability, achieved:
    • Reduced cloud waste
    • Improved accountability for cloud spend
    • Improved cost allocation accuracy
    • Improved RI/savings plan coverage
  • Reported their typical coverage across Reserved Instances / Savings Plans / Committed Use Discount as:
    • Before Cloudability: 0-19%
    • After Cloudability: 60-79%
  • Were able to allocate the following back to cost centers:
    • before Cloudability: 60-79%
    • after Cloudability: 80-99%
  • Saved on annual cloud spend by 35% since using Cloudability.
  • With Cloudability, has been able to leverage cloud savings to improve their top-line / bottom-line.

Apptio Cloudability Case Study

Enterprise Transportation Services Company

Introduction

This case study of Enterprise Transportation Services Company is based on an August 2019 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service.

“Cloudability has allowed to show back costs to IT departments across multiple AWS accounts. It has helped with rightsizing and reserved instance purchases.
We have been able to bridge the gap between IT and Finance.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

  • Before Cloudability, evaluated:
    • AWS Cost Explorer
    • CloudHealth Technologies
    • RightScale
    • In-house solution
  • With their previous solution their challenges were:
    • Poor cloud governance, including policies and tagging
    • Cost complexity of cloud, including reserved instances
    • Difficult to showback / chargeback cloud costs
  • Due to the challenges with their previous provider, they experienced:
    • Cost over-runs that reduced investment in other areas
    • A lack of trust between IT, Finance, and lines of business
    • Difficulty making trade-off decisions between cloud vs. on-prem investments

Use Case

Chose Cloudability over an alternative solution for it’s:

  • Flexible reports & mappings
  • ML-driven recomendations for optimization and RIs
  • Showback / chargeback of accurate cloud costs

Results

The surveyed company achieved the following results with Apptio Cloudability:

  • With Cloudability, achieved:
    • Reduced cloud waste
    • Understanding of the fully burdened cost of cloud
    • Showback/chargeback
    • Improved tagging quality / governance
  • Saved on annual cloud spend by 15% since using Cloudability.
  • Increase reserved instance coverage by over 20%
  • Saved 100 hours per month with Cloudability.

Apptio Cloudability Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on an August 2019 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With Cloudability we have accurate reporting and showback that’s faster than an AWS invoice. As a result, we’ve fostered far greater trust between Products & Finance, and noticed unusual spend before it becomes a problem.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

  • Before Cloudability, evaluated:
    • AWS Cost Explorer
    • CloudHealth Technologies
    • Turbonomic
  • With their previous solution their challenges were:
    • Lack understanding of fully burdened cost of cloud
    • Cost complexity of cloud, including reserved instances
    • Difficult to showback / chargeback cloud costs
    • Unpredictable cloud costs
  • Due to the challenges with their previous provider, they experienced:
    • Cost over-runs that reduced investment in other areas
    • A lack of trust between IT, Finance, and lines of business

Use Case

The key features and functionalities of Apptio Cloudability that the surveyed company uses:

  • Chose Cloudability over an alternative solution for it’s:
    • Accurate Cloud TCO calculations
    • Showback / chargeback of real-time cloud costs
    • Support for custom pricing

Results

The surveyed company achieved the following results with Apptio Cloudability:

  • With Cloudability, achieved:
    • Improved cost certainty
    • Reduced cloud waste
    • Understanding of the fully burdened cost of cloud
    • Showback/chargeback
    • Forecasting future cloud needs
    • Cloud savings reinvested into higher value-add initiatives
  • Saved on annual cloud spend by 10% since using Cloudability.
  • Increased RI coverage by over 20%
  • Saved 20 hours per month with Cloudability.

Apptio Cloudability Case Study

Enterprise Computer Software Company

Introduction

This case study of a large enterprise computer software company is based on an August 2019 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service.

“Cloudability gave us a greater knowledge and confidence in how our resources were being spent in the cloud. It allowed engineers to make educated decisions in how to effectively spend their time, and helped us reduce waste by decommissioning unused cloud resources. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

  • With their previous solution their challenges were:
    • Lack understanding of fully burdened cost of cloud
    • Cost complexity of cloud, including reserved instances
    • Enabling engineers to visualize and analyze costs in-depth
  • Due to the challenges with their previous provider, they experienced:
    • Cost over-runs reduced investment in other areas
    • Difficulty in making trade-off decisions between using an expensive cloud product, or investing engineering time and using a cheaper one.

Use Case

The survey company chose Cloudability over an alternative solution for it’s:

  • Flexible reports & mappings
  • Data platform: data freshness, granularity, & retention

Results

The surveyed company achieved the following results with Apptio Cloudability:

  • With Cloudability, achieved:
    • Improved cost certainty
    • Reduced cloud waste
    • Understanding of the fully burdened cost of cloud
    • Cloud savings reinvested into higher value-add initiatives
  • Saved on annual cloud spend by 35% since using Cloudability.
  • Improved reserved instance coverage by over 20%

Apptio Case Study

Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on a September 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Apptio was a key driver of us achieving our business objectives. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, was using the following for supporting their IT financial management processes:
    • Spreadsheets
  • Said their previous solution was:
    • Error-prone
    • Lacked IT context
    • Required too much effort to customize
    • Difficult for all stakeholders to use
    • Difficult to act on insights surfaced
    • Difficult to track continuous improvement
  • Said the implications of their challenges were:
    • Slowed decision making
    • Business consumed IT as if it were free
    • Poor collaboration with stakeholders
    • Poor resource utilization
    • Low levels of confidence in IT

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Was looking to do the following with Apptio:
    • Improve operational excellence
    • Accelerate innovation
    • Improve customer expierence
    • Reduce risk

Results

The surveyed company achieved the following results with Apptio:

  • Time to answer ad-hoc questions about costs:
    • Before Apptio: 1 month or longer
    • After Apptio: < 1 day
  • Estimated the quality of their enterprise-wide expense, cost and consumption data to be:
    • Before Apptio: <26 – 50%
    • After Apptio: 76 – 100%
  • Estimated their average annual spend to plan variance to be:
    • Before Apptio: 10 – 14%
    • After Apptio: 2-5%
  • When asked to estimate how much of their budget shifted from ‘run’ to ‘grow’ investment said:
    • Before Apptio: 1-3%
    • After Apptio: 10%+
  • With Apptio, have:
    • Surfaced opportunities to accelerate current initiatives
    • Accelerated decision making
    • Improved stakeholder collaboration
    • Increased credibility with CFO
    • Improved value benefit realization process
    • Accelerated shift towards new IT operating models (i.e Agile and Cloud)

Apptio Cloudability Case Study

S&P 500 Computer Software Company

Introduction

This case study of a S&P 500 computer software company is based on an August 2019 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Cloudability helped us quickly identify a very large spike in costs. We then tracked down the system change responsible and eliminated it. This allowed us to quickly prevent an unnecessary $1 million dollar spend for the year.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

  • Before Cloudability, evaluated:
    • AWS Cost Explorer
    • CloudHealth Technologies
  • With their previous solution their challenges were:
    • Cost complexity of cloud, including reserved instances
    • Inability to forecast future cloud needs
  • Due to the challenges with their previous provider, they experienced:
    • Unnecessary time & resources allocated to managing cloud costs

Use Case

The key features and functionalities of Apptio Cloudability that the surveyed company uses:

  • Chose Cloudability over AWS Cost Explorer and CloudHealth because:
    • Flexible reports & mappings
    • More accurate showback and chargeback of cloud costs
    • Superior data platform, specifically: data freshness, granularity, & retention

Results

The surveyed company achieved the following results with Apptio Cloudability:

  • With Cloudability, achieved:
    • Improved cost certainty
    • Better understanding of the fully burdened cost of cloud
    • Accurate forecasting of future cloud needs
    • Better decisions on cloud adoption
    • 40% annual cloud savings that have been reinvested into higher value-add initiatives
    • Increased RI coverage by over 20%
    • Saved 40 hours per month with Cloudability.

Apptio Case Study

Small Business Metals & Mining Company

Introduction

This case study of a small business metals & mining company is based on a May 2018 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Visibility, easy to use and allows multiple users to update at the same time”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Used the following solutions for IT budgeting and planning prior to using Apptio:
    • Spreadsheets
  • Challenges associated with their previous solution for IT budgeting and planning:
    • Was time consuming and labor intensive
    • Lacked variance reporting automation for cost actuals to budgets
    • Lacked version control
  • Reports that their annual planning process took 3 -4 months prior to using Apptio.
  • Reports that their typical annual budget variance was 6-10% prior to using Apptio.
  • Experienced the following due to challenges with their previous solution for IT budgeting and planning:
    • Extensive manual work needed

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Chose Apptio to support their IT planning and budgeting process because of Apptio’s:
    • Purpose-built for IT solution
    • Real-time forecasting
    • Use of industry standard IT definitions (ATUM Taxonomy)
    • Integration with IT Cost Management Solutions

Results

The surveyed company achieved the following results with Apptio:

  • Reports that their planning process takes 1 -2 months after using Apptio.
  • Reports that their typical budget variance is 2-5% after using Apptio.
  • Achieved the following planning and budgeting related outcomes after using Apptio:
    • Reduced the time and effort associated with the planning cycle

Apptio Cloudability Case Study

Fortune 500 Insurance Company

Introduction

This case study of Fortune 500 Insurance Company is based on an August 2019 survey of Apptio Cloudability customers by TechValidate, a 3rd-party research service.

“Cloudability shows transparency into the infrastructure spend throughout the app migration lifecycle. Via tagging, we leverage Cloudability to monitor app spend against migration phase to find anomalies and track migration progress through each environment.”

“It’s honestly hard to quantify the impact of the tool. We have over 500+ users on our platform who leverage Cloudability to manage and optimize their cloud spend. By using Cloudability, we’re able to federate out resource usage optimization to our application teams and drive FinOps into our IT culture vs. trying to drive it from a dedicated optimization team. Cloudability allows us to put accountability and transparency of cloud spend into the people responsible for managing it.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio Cloudability:

Before Cloudibility, evaluated:

  • AWS Cost Explorer
  • CloudHealth Technologies
  • Microsoft Azure Cost Management (formerly Cloudyn)
  • Turbonomic

With their previous solution their challenges were:

  • We didn’t have a prior solution before Cloudability.

Due to the challenges with their previous provider, they experienced:

  • Delayed cloud adoption

Use Case

The key features and functionalities of Apptio Cloudability that the surveyed company uses:

Chose Cloudibility over an alternative solution for it’s:

  • Flexible reports & mappings
  • Calculate total cost of Cloud
  • ML-driven budgeting & forecasting
  • ML-driven recomendations for optimization and RIs
  • Showback / chargeback of accurate cloud costs

Results

The surveyed company achieved the following results with Apptio Cloudability:

With Cloudability, achieved:
  • Improved cost certainty
  • Reduced cloud waste
  • Understanding of the fully burdened cost of cloud
  • Showback/chargeback
  • Improved tagging quality/governance
  • Forecasting future cloud needs
  • Transparency and accountability of cloud spend

Saved on annual cloud spend by 30% since using Cloudibility.

Reported their typical reserved instance coverage as:

  • before Cloudability: 0-19%
  • after Cloudability: 60-79%

Saved 100 hours per month with Cloudability.

Apptio Case Study

Large Enterprise Energy & Utilities Company

Introduction

This case study of a large enterprise energy & utilities company is based on a July 2018 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“As stated previously we have not deployed the cloud cost management side.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Used the following cloud cost management solutions prior to using Apptio:
    • No other solutions
  • Faced the following cloud challenges before using Apptio:
    • Poor tagging quality/governance
    • Cloud migration
    • Difficulty making trade-off decisions between cloud vs. on-prem investments

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Selected Apptio for cloud cost management over alternative solutions for the:
    • We actually bought it for the TBM components cloud was a bonus
  • Apptio-related business outcomes that are most important for their organization:
    • Managing infrastructure TCO, consumption & utilization across public, private & on-premises
    • Optimizing public cloud consumption and purchase options
    • Driving shared accountability & influence consumption with app owners and business units

Results

The surveyed company achieved the following results with Apptio:

  • Realized the following benefits after using Apptio:
    • Have not deployed it for cloud cost management
  • Saved Not deployed today in managing cloud costs after using Apptio.

Apptio Case Study

Large Enterprise Consumer Products Company

Introduction

This case study of a large enterprise consumer products company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Apptio Cloud Business Management has made it easier to see what cloud costs are going toward run, develop, storage, and compute.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, they evaluated:
    • AWS Cost Explorer
    • CloudCheckr
    • Microsoft Azure Cost Management (formerly Cloudyn)
    • An in-house solution
  • Top challenges they were facing using cloud resources before Apptio:
    • A lack of understanding of the total cost of cloud, including labor, security, and software costs
    • Budget over-runs / lack of predictability of cloud costs
    • Poor cloud governance, including policies and tagging

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
  • Estimated the following:
    • Cloud spend today is: 6%-10%
    • Cloud spend 3 years from now will be: 11% – 25%
  • Chose Apptio over the competition because of its:
    • Cost chargeback/showback
    • Defensible TCO – comprehensive cost model

Results

The surveyed company achieved the following results with Apptio:

  • Understanding cloud spend across multiple providers
  • Improved tagging quality/governance

Apptio Case Study

Large Enterprise Financial Services Company based in the UK

Introduction

This case study of a large enterprise financial services company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Apptio Cloud Business Management makes it easier to process the large amounts of usage data which reduces the amount of time it takes to produce invoices for chargeback to the business.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Poor cloud governance, including policies and tagging
  • Inability to forecast future cloud spend/capacity needs
  • Cost complexity of cloud, including reserved instances

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
  • Estimated the following:
    • Cloud spend today is: 1% – 5%
    • Cloud spend 3 years from now will be: 11% – 25%
  • Chose Apptio over the competition because of its:
    • ATUM/TBM taxonomy integration
    • Cost chargeback/showback
    • Defensible TCO – comprehensive cost model

Results

The surveyed company achieved the following results with Apptio:

  • Top benefits:
    • Understanding cloud spend across multiple providers
    • Recovering cloud costs from business units
    • Improved tagging quality / governance
  • Saved 10-20 hours a month in managing cloud costs.

Apptio Case Study

Global 500 Consumer Products Company

Introduction

This case study of a Global 500 consumer products company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Apptio has helped in cost show back for public cloud.”

“Apptio can be used for both the cloud platforms we use, Azure and AWS.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, they evaluated Microsoft Azure Cost Management (formerly Cloudyn)
  • Top challenge they face using cloud resources before Apptio: Inability to forecast future cloud spend/capacity needs

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
  • Estimated the following:
    • Cloud spend today is 26%+
    • Cloud spend 3 years from now will be 26%+
  • Chose Apptio over the competition because of its:
    • Multi-cloud platform support
    • Deep, broad, automated optimization
    • Cost chargeback/showback
    • Single pane of glass for cloud and on-prem/hybrid cloud costs

Results

The surveyed company achieved the following results with Apptio:

  • Understanding total cost of cloud, including labor, security, and software costs
  • Improved tagging quality/governance

Apptio Case Study

Large Enterprise Computer Software Company

Introduction

This case study of a large enterprise computer software company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We are moving off CloudHealth and focusing on workload and scenario planning within Apptio”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, they evaluated:
    • AWS Cost Explorer
    • CloudHealth Technologies
    • An in-house solution
  • Top challenges they were facing using cloud resources before Apptio:
    • A lack of understanding of the total cost of cloud, including labor, security, and software costs
    • Cost complexity of cloud, including reserved instances
    • Difficult to prioritize workloads to migrate to the cloud
    • Difficult to showback / chargeback costs to cloud consumers

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
    • Google Cloud Platform
  • Estimated the following:
    • Cloud spend today is: 6%-10%
    • Cloud spend 3 years from now will be: 26%+
  • Chose Apptio over the competition because of its:
    • ATUM / TBM taxonomy integration
    • Defensible TCO – comprehensive cost model
    • Single pane of glass for cloud and on-prem / hybrid cloud costs
    • Migration planning & workload prioritization

Results

The surveyed company achieved the following results with Apptio:

  • Understanding total cost of cloud, including labor, security, and software costs
  • Forecasting future cloud spend / capacity needs
  • Cloud migration

Apptio Case Study

Small Business Computer Services Company based in the UK

Introduction

This case study of a small business computer services company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, they evaluated AWS Cost Explorer
  • Top challenges they were facing using cloud resources before Apptio:
    • A lack of understanding of the total cost of cloud, including labor, security, and software costs
    • Budget over-runs / lack of predictability of cloud costs
    • Poor cloud governance, including policies and tagging
    • Inability to forecast future cloud spend / capacity needs
    • Cost complexity of cloud, including reserved instances
    • Difficult to prioritize workloads to migrate to the cloud
    • Lack understanding of cloud spend across multiple providers
    • Difficult to make trade-off decisions between cloud vs. on-prem investments
    • Difficult to showback / chargeback costs to cloud consumers

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
    • Google Cloud Platform
  • Estimated the following:
    • Cloud spend today is: 6%-10%
    • Cloud spend 3 years from now will be: 26%+
  • Chose Apptio over the competition because of its partnership with StrataPrime

Results

The surveyed company achieved the following results with Apptio:

  • Top benefits:
    • Improved cost certainty
    • Reduced cloud waste
    • Understanding total cost of cloud, including labor, security, and software costs
  • Saved $0.5M – $1.9M on their cloud spend.
  • Saved 21-40 hours a month in managing cloud costs.

Apptio Case Study

Thames Water

Introduction

This case study of Thames Water is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Budget over-runs / lack of predictability of cloud costs
  • Poor cloud governance, including policies and tagging
  • Cost complexity of cloud, including reserved instances

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using Google Cloud Platform
  • Estimated the following:
    • Cloud spend today is: 1% – 5%
    • Cloud spend 3 years from now will be: 6%-10%
  • Chose Apptio over the competition because of its:
    • ATUM / TBM taxonomy integration
    • Proactive governance/tagging quality
    • Cost chargeback/showback

Results

The surveyed company achieved the following results with Apptio:

  • Understanding cloud spend across multiple providers
  • Understanding total cost of cloud, including labor, security, and software costs
  • Forecasting future cloud spend / capacity needs

Apptio Case Study

Large Japanese Consumer Services Company

Introduction

This case study of a large enterprise consumer services company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Budget over-runs/lack of predictability of cloud costs
  • Poor cloud governance, including policies and tagging
  • Cost complexity of cloud, including reserved instances

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
    • Google Cloud Platform
  • Estimated the following:
    • Cloud spend today is: 11% – 25%
    • Cloud spend 3 years from now will be: 26%+

Results

The surveyed company achieved the following results with Apptio:

  • Understanding total cost of cloud, including labor, security, and software costs
  • Improved tagging quality/governance

Apptio Case Study

Czech Small Business Consumer Services Company

Introduction

This case study of a small business consumer services company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenge that led the profiled company to evaluate and ultimately purchase Apptio: Difficult to showback/chargeback costs to cloud consumers

Use Case

Chose Apptio over the competition because of it’s:

  • ATUM / TBM taxonomy integration
  • Deep, broad, automated optimization
  • Proactive governance/tagging quality
  • Cost chargeback/showback
  • Defensible TCO – comprehensive cost model

Results

The surveyed company achieved the following results with Apptio:

  • Improved cost certainty
  • Improved tagging quality / governance
  • Cloud costs were not the driver to use Apptio

Apptio Case Study

Large Austrian Banking Company

Introduction

This case study of a large enterprise banking company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, they evaluated AWS Cost Explorer
  • Top challenges they were facing using cloud resources before Apptio:
    • A lack of understanding of the total cost of cloud, including labor, security, and software costs
    • Budget over-runs/lack of predictability of cloud costs

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
  • Estimated the following:
    • cloud spend today is: 1% – 5%
    • cloud spend 3 years from now will be: 6%-10%
  • Chose Apptio over the competition because of its multi-cloud platform support

Results

The surveyed company achieved the following results with Apptio:

  • Understanding cloud spend across multiple providers
  • Reduced cloud waste
  • Recovering cloud costs from business units
  • Improved tagging quality/governance

Apptio Case Study

Large Enterprise Insurance Company

Introduction

This case study of a large enterprise insurance company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Apptio IT Financial Management Foundation allows for our IT cost center owners to have a better understanding of their financials. It has also provided visibility into our plan.”

Challenges

They purchased Apptio to support their IT budgeting process for the following reasons:

  • First stage on the road to TBM and greater Cost Transparency
  • Ease of use
  • Process automation to support more frequent forecasting
  • Role-based workflow to drive greater cost center owner accountability

Use Case

  • With Apptio, they have changed their forecasting cadence.
  • With Apptio, they have shifted their forecasting cadence to quarterly forecasts.

Results

  • With Apptio, they save 1 month on average in the annual budgeting process.
  • With Apptio, they have been able to reduce their annual budget variance by 10% on average.
  • With Apptio, they were able to identify 5% percent of their budget on average to be underutilized and able to be repurposed.
  • Value realized by their CIO with Apptio:
    • Saved money by reducing budget padding
    • Improved decision making with a single source of truth
    • Freed up time to put towards more value-add activities

Apptio Case Study

Rabobank International

Introduction

This case study of Rabobank International is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service.

“Apptio has provided us insight in Cloud costs, including labor etc. Our next step is to compare onsight costs to Cloud costs.”

“Apptio has provided a better understanding of what cloud costs reside where. Therefore, a better decision can be made whether to migrate fully to the cloud or do things otherwise.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Prior to Apptio, they evaluated custom-made reports in Power BI.
  • Top challenges they were facing using cloud resources before Apptio:
    • A lack of understanding of the total cost of cloud, including labor, security, and software costs
    • Difficult to showback / chargeback costs to cloud consumers
    • Combine data from different sources

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
    • Google Cloud Platform
  • Estimated the following:
    • cloud spend today is: 1% – 5%
    • cloud spend 3 years from now will be: 26%+
  • Chose Apptio over the competition because of its:
    • Multi-cloud platform support
    • ATUM / TBM taxonomy integration
    • Cost chargeback / showback
    • Migration planning & workload prioritization

Results

Top benefit of using Apptio: Understanding total cost of cloud, including labor, security, and software costs




More Research on Apptio