TechValidate Research on Apptio

These pages present data that TechValidate has sourced via direct research with verified customers and users of Apptio. TechValidate stands behind the authenticity of all published data. Learn more »



1,562 Customers Surveyed

10,967 Data Points Collected

732 Published TechFacts

66 Published Charts

137 Published Case Studies



Featured Research Collections for Apptio

Curated collections and slideshows of TechValidate research data on Apptio.



Selected Research Highlights


Apptio Case Study

Medium Enterprise Energy & Utilities Company based in Australia

Introduction

This case study of a medium enterprise energy & utilities company is based on a March 2019 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Using the following public cloud providers:
    • AWS (Amazon)
    • Azure (Microsoft)
  • Estimated the following:
    • Cloud spend today is: 1% – 5%
    • Cloud spend 3 years from now will be: 6%-10%
  • Chose Apptio over the competition because of its:
    • ATUM/TBM taxonomy integration
    • Cost chargeback / showback

Results

The surveyed company achieved the following results with Apptio:

  • Top benefits:
    • Improved cost certainty
    • Understanding cloud spend across multiple providers
    • Understanding total cost of cloud, including labor, security, and software costs
  • Saved $0.5M – $1.9M on their cloud spend.

Apptio Customer Statistic

100% of surveyed IT organizations said a sophisticated cost modeling engine was a major impact on their decision to choose Apptio.

100%

Apptio Case Study

Large Enterprise Health Care Company

Introduction

This case study of a large enterprise health care company is based on a June 2018 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Apptio has streamlined our analysis of cost and operations data allowing us to make better decisions more quickly and be more proactive in our management of the budget.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Used the following solutions for managing IT costs prior to using Apptio:
    • Oracle (Hyperion)
    • Spreadsheets/Excel
  • Faced the following challenges prior to using Apptio:
    • Too much time being spent on manipulating data and not enough on analysis
    • Showing what’s driving IT costs
    • Justifying IT investments and budget
    • Quantifying total cost of apps or services
  • Reports that it took 2 -7 days to answer ad-hoc questions about IT costs prior to using Apptio.

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Chose Apptio to support their IT cost analysis needs because of:
    • The use of industry-standard IT definitions (ATUM taxonomy)
    • The fast time to value
    • The ability to ingest and normalize data from different source systems
    • The powerful analytics platform and flexible reporting
    • Application TCO and rationalization

Results

The surveyed company achieved the following results with Apptio:

  • Apptio Cost Transparency had the following impact:
    • Reduced IT costs
    • Improved operational efficiency
    • Improved decision-making
    • Improved IT, business unit communication, and accountability
  • Reports that they have shifted 4-7% of their budget from ‘run’ to ‘grow’ investments while using Apptio.
  • Reports that it takes 1 day or less to answer ad-hoc questions about IT costs after using Apptio.
  • Achieved the following outcomes with Apptio:
    • Proactively managed IT spend to budget
    • Better understood infrastructure costs and trends
    • Managed their application portfolio for business value
  • Reports that they have annually reallocated 2%-5% of their cost savings back to the business while using Apptio.

Apptio Customer Research

What were the implications of those challenges?

Poor collaboration with stakeholders
59%
Slowed decision making
59%
Low levels of confidence in IT
56%
Poor resource utilization
48%
Business consumed IT as if it were free
41%
Stifled shifts to new IT operating models (i.e. Agile, Cloud)
15%
Key initiatives went unfunded
11%

Apptio Customer Fact

A large enterprise health care company chose Apptio to support their IT planning and budgeting process because of Apptio’s process automation, real-time forecasting, and multi-year planning.

Apptio Customer Research

What were the implications of those challenges?

Poor collaboration with stakeholders
61%
Slowed decision making
61%
Low levels of confidence in IT
54%
Poor resource utilization
50%
Business consumed IT as if it were free
39%
Stifled shifts to new IT operating models (i.e. Agile, Cloud)
14%
Key initiatives went unfunded
11%


More to Explore



About Apptio

Apptio transforms the way IT runs its business and makes decisions. With our cloud-based applications, IT leaders manage, plan and optimize their technology investments across on-premises and cloud.

Apptio Website   Apptio Website