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TechValidate Research on Apptio

These pages present data that TechValidate has sourced via direct research with verified customers and users of Apptio. TechValidate stands behind the authenticity of all published data. Learn more »



258 Customers Surveyed

1,998 Data Points Collected

5 Published TechFacts

4 Published Case Studies



Selected Research Highlights


Apptio Customer Testimonial

Apptio has allowed for enhanced business decision making for service owners as well as consumers based on true consumption of different services. It has also allowed for a more holistic approach to managing and providing IT services.

Kelly Copp, Financial Analyst, The Great-West Life Assurance Company

Apptio Customer Testimonial

Automate & Go Faster

We have streamlined a process through automation that took 20 FTEs and hundreds of spreadsheets, which resulted in a 180-degree shift in credibility with our business partners.

IT Manager, Fortune 500 Energy & Utilities Company

Apptio Case Study

S&P 500 Insurance Company

Introduction

This case study of an S&P 500 insurance company is based on a May 2018 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It is much easier for the team to pull data together, pull reports, and all work in the data at the same time. Apptio has helped our financial operations.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Used the following solution for IT budgeting and planning prior to using Apptio:
    • Spreadsheets
  • Challenges associated with their previous solution for IT budgeting and planning:
    • Was time consuming and labor intensive
    • Lacked version control
  • Reports that their annual planning process took 3 -4 months prior to using Apptio.
  • Reports that their typical annual budget variance was 6-10% prior to using Apptio.
  • Experienced the following due to challenges with their previous solution for IT budgeting and planning:
    • Poor collaboration between stakeholders
    • A lack of confidence in IT Finance from Budget Owners
    • A lack of confidence in IT Finance from C-Suite

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Chose Apptio to support their IT planning and budgeting process because of Apptio’s:
    • Purpose-built for IT solution
    • Integration with IT Cost Management Solutions

Results

The surveyed company achieved the following results with Apptio:

  • Reports that their planning process takes 1 -2 months after using Apptio.
  • Reports that their typical budget variance is 2-5% after using Apptio.
  • Achieved the following planning and budgeting related outcomes after using Apptio:
    • Improved collaboration with key stakeholders
    • Reduced the time and effort associated with the planning cycle

Apptio Case Study

Medium Enterprise Consumer Services Company

Introduction

This case study of a medium enterprise consumer services company is based on a May 2018 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Apptio allows us to manage our give-ask process with ease and keep an evergreen forecast active at all times.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Used the following solutions for IT budgeting and planning prior to using Apptio:
    • Spreadsheets
  • Challenges associated with their previous solution for IT budgeting and planning:
    • Lacked a planning workflow
    • Lacked variance reporting automation for cost actuals to budgets
    • Lacked version control
  • Reports that their annual planning process took 3 -4 months prior to using Apptio.
  • Reports that their typical annual budget variance was 0-1% prior to using Apptio.
  • Experienced the following due to challenges with their previous solution for IT budgeting and planning:
    • Poor collaboration between stakeholders

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Chose Apptio to support their IT planning and budgeting process because of Apptio’s:
    • Process automation
    • Role-based workflow

Results

The surveyed company achieved the following results with Apptio:

  • Reports that their planning process takes 1 -2 months after using Apptio.
  • Reports that their typical budget variance is < 1% after using Apptio.
  • Achieved the following planning and budgeting related outcomes after using Apptio:
    • Funded new initiatives
    • Improved collaboration with key stakeholders
    • Reduced the time and effort associated with the planning cycle
    • Improved decision making with a single source of truth


More to Explore



About Apptio

Apptio transforms the way IT runs its business and makes decisions. With our cloud-based applications, IT leaders manage, plan and optimize their technology investments across on-premises and cloud.

Apptio Website   Apptio Website