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TechValidate Research on Apptio

These pages present data that TechValidate has sourced via direct research with verified customers and users of Apptio. TechValidate stands behind the authenticity of all published data. Learn more »



614 Customers Surveyed

4,261 Data Points Collected

235 Published TechFacts

5 Published Charts

72 Published Case Studies



Featured Research Collections for Apptio

Curated collections and slideshows of TechValidate research data on Apptio.



Selected Research Highlights


Apptio Customer Research

What were the challenges associated with using your previous solution?

Time Consuming and Labor Intensive
84%
Difficult for all stakeholders to use
52%
Lack of IT context (e.g. IT-centric struggle, logic and data organization)
52%
Lack of variance reporting automation for cost actuals to budgets
46%
Lack of version control
43%
Lack of planning workflow
42%
Solution required custom coding
16%
Large training overhead
6%

Apptio Case Study

Global 500 Beverage Company

Introduction

This case study of a Global 500 beverage company is based on a July 2018 survey of Apptio customers by TechValidate, a 3rd-party research service.

“While using Apptio, the risk of cloud sprawl, runaway cloud spend, and budget overruns within my organization have reduced.”

“Apptio has helped reduce cloud waste in my organization.”

“Apptio makes it easier to manage Hybrid cloud because it gives you transparency into costs so you can take the correct actions.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Apptio:

  • Did not use a cloud cost management solution prior to using Apptio:
  • Faced the following cloud challenges before using Apptio:
    • A lack of understanding of cloud spend across multiple providers
    • A lack of understanding of the total cost of cloud, including labor, security, and software costs

Use Case

The key features and functionalities of Apptio that the surveyed company uses:

  • Selected Apptio for cloud cost management over alternative solutions for the:
    • ATUM / TBM taxonomy integration
  • Apptio-related business outcomes that are most important for their organization:
    • Managing infrastructure TCO, consumption & utilization across public, private & on-premises

Results

The surveyed company achieved the following results with Apptio:

  • Understood cloud spend across multiple providers
  • Understood total cost of cloud, including labor, security, and software costs
  • Improved tagging quality / governance
  • Saved 40-100 hours/month in managing cloud costs after using Apptio

Apptio Customer Testimonial

Apptio provides an ‘at-a-glance’ dashboard view of our IT spend. This dashboard perspective generates conversations and allows the business to focus spend-reduction efforts in targeting IT spend areas (i.e. Applications, etc.).

Project Manager, State & Local Government

Apptio Customer Research

Challenges with previous Solution

What were the challenges associated with using your previous solution?

Time Consuming and Labor Intensive
84%
Lack of IT context (e.g. IT-centric struggle, logic and data organization)
52%
Lack of planning workflow
42%
Lack of variance reporting automation for cost actuals to budgets
46%
Difficult for all stakeholders to use
52%
Large training overhead
6%
Solution required custom coding
16%
Lack of version control
43%

Apptio Case Study

Federal Government

Introduction

This case study of a federal government is based on a June 2018 survey of Apptio customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“With Apptio, we simply are managing our IT spend better.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Apptio:

  • Used the following solutions for managing IT costs prior to using Apptio:
    • An in-house solution
    • Spreadsheets/Excel
  • Faced the following challenges prior to using Apptio:
    • Too much time being spent on manipulating data and not enough on analysis
    • Frequent overspend surprises or budget clawbacks
    • Showing what’s driving IT costs
    • Justifying IT investments and budget
    • Inefficient staffing and labor allocations
    • IT getting consumed by the business like it’s free
    • Quantifying total cost of apps or services
    • Making tradeoff decisions regarding on-premises infrastructure vs public cloud
  • Reports that it took 2 -7 days to answer ad-hoc questions about IT costs prior to using Apptio.

Use Case

The key features and functionalities of Apptio that the surveyed organization uses:

  • Chose Apptio to support their IT cost analysis needs because of:
    • Their status as purpose-built for IT
    • The use of industry-standard IT definitions (ATUM taxonomy)
    • The powerful analytics platform and flexible reporting
    • Chargebacks / showback support
    • Application TCO and rationalization
    • The TBM ecosystem (practitioners & education)

Results

The surveyed organization achieved the following results with Apptio:

  • Apptio Cost Transparency had the following impact:
    • Reduced IT costs
    • Improved operational efficiency
    • Improved decision-making
    • Increased investment in growth and innovation
    • Improved IT, business unit communication, and accountability
  • Reports that they have shifted 8-11% of their budget from ‘run’ to ‘grow’ investments while using Apptio.
  • Reports that it takes 1 day or less to answer ad-hoc questions about IT costs after using Apptio.
  • Achieved the following outcomes with Apptio:
    • Proactively managed IT spend to budget
    • Made more informed staffing decisions
    • Better understood infrastructure costs and trends
    • Prioritized public cloud investment decisions
    • Managed their application portfolio for business value
    • Aligned project resources to business priorities
    • Drove shared accountability of IT costs with the business
  • Reports that they have annually reallocated 2%-5% of their cost savings back to the business while using Apptio.

Apptio Customer Fact

A Global 500 energy & utilities company uses Apptio to understand cloud spend across multiple providers and understand total cost of cloud, including labor, security, and software costs.



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About Apptio

Apptio transforms the way IT runs its business and makes decisions. With our cloud-based applications, IT leaders manage, plan and optimize their technology investments across on-premises and cloud.

Apptio Website   Apptio Website