Cisco AppDynamics Research Charts

Cisco AppDynamics Customer Research

Please check all of the engagement types you’d be interested in following the Early Access Program.

Hands-On Workshops	100%
Design Partner Program Sessions: One company per session	80%
Online Community: Space for resources, guidance, support, news, blog, etc.	80%
Webinars: Online events to provide training, product demos, information sessions, etc.	80%
AppDynamics University education path	60%
Idea Exchange: Engagement opportunities amongst industry peers and product team	60%
Monthly Newsletter	60%
Product Advisory Council (PAC) Sessions: Multiple companies per session	60%

Cisco AppDynamics Customer Research

How satisfied were you with each of these parts of the Early Access Program for AppDynamics Cloud?

	Completely satisfied	Very satisfied	Moderately satisfied	Slightly satisfied	Not at all satisfied
Overall process of onboarding and communication	40%	60%	0%	0%	0%
Community resources	25%	25%	50%	0%	0%
Communication (i.e. Email)	40%	60%	0%	0%	0%
Level of guidance	60%	20%	20%	0%	0%
Opportunities to provide feedback	60%	40%	0%	0%	0%
Available support	60%	20%	20%	0%	0%
Help documentation (i.e. guides to help you get setup)	20%	20%	60%	0%	0%

Cisco AppDynamics Customer Research

Describe your engagement level with the early access of AppDynamics Cloud.

Cisco AppDynamics Customer Research

AppDynamics Cloud Early Access Customers

Level of engagement by survey customers in the Early Access Program for AppDynamics Cloud.

Accepted to Early Access Program and brought data into AppDynamics Cloud: 67%

Accepted to Early Access Program and but did not bring data into AppDynamics Cloud: 33%

Cisco AppDynamics Customer Research

Expect Cloud native observability to improve:

Cisco AppDynamics Customer Research

Which are the most valuable capabilities of cloud-native observability for your organization?

Applications and service topologies capture and visualized	67%
Business transaction identification and tracking	67%
Microservices (EKS, AKS, GKS) and Serverless (Lambda) observability	67%
Correlated OTeL and agent based collected MELT data with hybrid agents	50%
OpenTelemetry support	50%
Multi-Cloud visibility (AWS, Azure, GCP)	33%
AI/ML assisted root cause analysis	17%
Prometheus support	17%

Cisco AppDynamics Customer Research

Most valuable AppDynamic features according to our customers:

Monitoring dashboards for complete visibility	74%
Integrated actionable alerts and trigger events	69%
Integrated Insights for Expedited RCA	40%
Drive Actions for Collaborative Remediation	37%
Access to Data from Everywhere	29%

Cisco AppDynamics Customer Research

What challenges was your organization facing before implementing your AppDynamics and ThousandEyes solutions?

Unable to correlate application and network performance	81%
Lack of visibility into multiple third-party networks and services	67%
Lost revenue due to excessive downtime incidents	36%
IT silos / multiple owners not using the same “language”	28%