TechValidate Research on MarkMonitor Antifraud

These pages present data that TechValidate has sourced via direct research with verified customers and users of MarkMonitor Antifraud. TechValidate stands behind the authenticity of all published data. Learn more »



25 Published TechFacts

5 Published Case Studies



Selected Research Highlights


MarkMonitor AntiFraud Customer Testimonial

Expertise/accuracy and customer service/responsiveness.

IT Security Manager, Large Enterprise Financial Services Company

MarkMonitor AntiFraud Case Study

Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on an October 2018 survey of MarkMonitor AntiFraud customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“MM provides a comprehensive solution at a very competitive price.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select MarkMonitor AntiFraud:

  • Rated the following AntiFraud challenges their company faces:
    • Funding an external solution: the most critical
    • Securing senior level buy-in: the most critical
    • A lack of employee awareness: the most critical
    • Effective mitigation of phish: a very critical
    • Deep/Dark Web concerns: a very critical
  • Agrees that the following are the AntiFraud problems that cause the greatest damage to their brand’s online reputation:
    • Traditional consumer-targeted phishing emails and websites
    • Business email compromise scams targeting employees
  • Is concerned that confidential or intellectual property belonging to their organization may be available on the dark web.

Use Case

The key features and functionalities of MarkMonitor AntiFraud that the surveyed company uses:

  • Uses MarkMonitor:
    • For the Early Warning System to monitor new domain name registrations
    • To detect, analyze, consumer block and mitigate phishing attacks
  • Appreciates the following about working with MarkMonitor:
    • CSM & Security Operations Center support
    • New online portal
    • Effectiveness in mitigating phishing attacks

Results

The surveyed company achieved the following results with MarkMonitor AntiFraud:

  • Agrees that MarkMonitor is a true partner in helping us to protect against phishing and other fraudulent attacks.
  • They did not have an AntiFraud solution before working with MarkMonitor.
  • Realized the following level of improvement as a result of using MarkMonitor:
    • Reducing consumer victims: significant
    • Efficient phishing mitigation: significant
    • Increasing visibility to trends: significant
    • Increasing fraud intelligence: significant

MarkMonitor AntiFraud Case Study

Latin American based Medium-Sized Financial Services Organization

Introduction

This case study of a medium enterprise financial services company is based on an October 2018 survey of MarkMonitor AntiFraud customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“MarkMonitor has helped our AntiFraud strategy by providing efficient phishing mitigation.”

“We chose to work with MarkMonitor over their competition due to the cost-benefit relation.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select MarkMonitor AntiFraud:

  • Rated the following AntiFraud challenges their company faces:
    • Funding an external solution: a very critical
    • Securing senior level buy-in: a critical
    • Lack of employee awareness: a critical
    • Effective mitigation of phish: the most critical
    • Deep/Dark Web concerns: a very critical
  • Agrees that the following are the AntiFraud problems that cause the greatest damage to their brand’s online reputation:
    • Traditional consumer-targeted phishing emails and websites
    • Malware delivery falsely associating with their brand
  • Is very concerned that confidential or intellectual property belonging to their organization may be available on the dark web.

Use Case

The key features and functionalities of MarkMonitor AntiFraud that the surveyed company uses:

  • Uses MarkMonitor:
    • For the Early Warning System to monitor new domain name registrations
    • For deep and dark web monitoring
  • Appreciates the following about working with MarkMonitor:
    • Effectiveness in mitigating phishing attacks

Results

The surveyed company achieved the following results with MarkMonitor AntiFraud:

  • Agrees that MarkMonitor is a true partner in helping us to protect against phishing and other fraudulent attacks.
  • They had an AntiFraud solution with their own employees before working with MarkMonitor.
  • Realized the following level of improvement as a result of using MarkMonitor:
    • Efficient phishing mitigation: very significant
    • Increasing visibility to trends: significant
    • Increasing fraud intelligence: significant

MarkMonitor AntiFraud Customer Satisfaction Rating

An IT Security Professional at a large enterprise automotive & transport company would be very likely to recommend MarkMonitor AntiFraud for this reason:

Timely responses and weekly metrics.



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About MarkMonitor Antifraud

MarkMonitor AntiFraud™ enables enterprises to prevent, quickly detect, and mitigate malware and phishing attacks across a range of digital channels. By leveraging deep domain and brand protection expertise and an extensive network of industry partners, MarkMonitor is uniquely positioned to help you stay in front of fraudulent phishing and malware activity — protecting your brand, profits and customer relationships.

MarkMonitor Antifraud Website   MarkMonitor Website