TechValidate Research on Agiliti

41 TechFacts – Page 1 of 2


Clinical Engineering Services Customer Testimonial

Agiliti offers better equipment tracking and clinical engineering service that provides cost savings, PM compliance, and capital planning.

David Cover, Supply Chain Director/Manager, Regional One Health

Clinical Engineering Services Customer Testimonial

Agiliti has saved me time from trying to troubleshoot items, ordering correct parts, and having to rent equipment until the item can be fixed.

Misty Braaten, Supply Chain Director/Manager, Coulee Community Hospital

Clinical Engineering Services Customer Testimonial

Agiliti provides a one-stop connection for our BioMed equipment, instead of having to partner with multiple companies.

Facilities Manager/Director, Large Enterprise Health Care Company

Clinical Engineering Services Customer Testimonial

With Agiliti, we have no need to rent equipment as our equipment is well maintained and has a sufficient turn around time.

Darlene Dumont, Facilities Manager/Director, Craig Hospital

Clinical Engineering Services Customer Testimonial

Our equipment downtime has been reduced and cost savings have been substantial.

Bobby Adams, Purchasing Manager, John Ed Chambers Memorial

Clinical Engineering Services Customer Testimonial

Partnering with Agiliti for Clinical Engineering has been a valuable tool to have in our arsenal to ensure PM compliance, reduce administrative burden, and decrease staff time dealing with equipment issues. It has resulted in cost savings for our facility as we are able to keep our equipment working at optimal levels with minimal downtime.

Caroline Ness, Administrator, Minnetonka Ambulatory Surgery Center

Clinical Engineering Services Customer Testimonial

The fact that I can just log on and pull up service reports and our inventory has been a tremendous help, especially when we are being surveyed.

OR Manager, Medium Enterprise Health Care Company

Clinical Engineering Services Customer Testimonial

I am very pleased with the PM compliance program Agiliti offers because of their customer service and quick turn around time to swap out equipment.

Facilities Manager/Director, Large Enterprise Health Care Company

Clinical Engineering Services Customer Testimonial

Agiliti has helped save us on equipment downtime and provided us with up to date PM reports when needed.

Supply Chain Director/Manager, Large Enterprise Health Care Company

Clinical Engineering Services Customer Testimonial

They have done an excellent job of cutting costs while maintaining service.

Kevin Jividen, Supply Chain Director/Manager, Thomas Health

Clinical Engineering Services Customer Testimonial

Agiliti is very willing to meet our specific service needs without expecting my organization to purchase service that will not be utilized. The quality of their work is very high.

BioMed Director/Manager, Small Business Health Care Company

Agiliti Customer Testimonial

Agiliti has outgoing and customer oriented staff, and they participate in meaningful discussions for improvement.

Jim Heckert, Chief Executive Officer, Gerald Champion Regional Medical Center

Agiliti Customer Testimonial

Agiliti provides active, quick responses to our business and medical equipment issues.

Facilities Manager, Medium Enterprise Healthcare Company

Agiliti Customer Statistic

Increase Time to Therapy

86% of surveyed WOCNs agreed with the following statement:

“Reducing the amount of time from when a patient’s need for a specialty bed / surface is identified and the patient is placed on the specialty bed / surface will reduce the number of pressure injuries.”

Agiliti Customer Testimonial

Agiliti created efficiencies that provide faster and better service to our customers. They also began a routine ‘Rounding’ program where Agiliti Managers round with nurse managers and staff in order to identify issues and resolve them quickly.

Steve Smith, Director of Supply Chain, Regional One Health

Agiliti Customer Testimonial

Agiliti can provide Bariatric Beds quickly, which supports our patients’ satisfaction and makes their stay more comfortable.

Director of Supply Chain, Large Enterprise Healthcare Company

Agiliti Customer Testimonial

Agiliti has brought a better quality of service. The on-site staff and off-site reps are the very best. They are always very responsive, helpful, and easy to work with. No request goes unanswered. I can’t say enough about this team as they have made my job much easier.

Barry Sutton, Contract Manager of Services, West Tennessee Healthcare

Agiliti Customer Satisfaction Rating

Barry Sutton, a Contract Manager of Services at West Tennessee Healthcare, would be very likely to recommend Agiliti for this reason:

Agiliti is one of the best services that I’ve ever used. I’ve never had a request that wasn’t responded to quickly and efficiently. I never have to worry about the onsite team doing exactly what needs to be done as well as extra. Great Team.

Agiliti Customer Testimonial

Agiliti services equipment in a timely manner to minimize downtime and disruption to patient care.

Chief Executive Officer, Medium Enterprise Healthcare Company

Agiliti Customer Testimonial

Agiliti has helped the Materials Management team stay up-to-date on biomedical documentation and helped our end users communicate equipment problems with our team in a quick and efficient manner.

Elaine Macumber, Purchasing Manager, Manning General Hospital

Agiliti Customer Testimonial

The consistent preventive maintenance of equipment and the reporting needed to prove the PM schedule and maintenance to surveyors has helped our facility most.

Holly Rodahl, Risk Manager, Swift County Benson Health Services

Agiliti Customer Testimonial

Working with the Biomedical Services team from Agiliti has helped us improve visibility to our clinicians’ needs.

Biomedical Services Manager, Large Enterprise Healthcare Company

Agiliti Customer Testimonial

We rely on Agiliti to provide fast, on-site medical equipment deliveries and efficient repairs of hospital-owned equipment so that there are no interruptions to patient care.

Executive, Medium Enterprise Healthcare Company

Agiliti Customer Testimonial

Agiliti provides timely delivery and pick up of all their equipment to ensure we are compliant with JC/CMMS and other regulatory mandates.

Operations Manager, Large Enterprise Healthcare Company

Agiliti Customer Testimonial

The greatest impact of partnering with Agiliti is their willingness to work with the customer to better understand their needs and to work towards finding the right solution to meet those needs. The service received from Agiliti is excellent.

Supply Chain Manager, Medium Enterprise Healthcare Company

Agiliti Customer Testimonial

Agiliti provides service on biomedical equipment that our staff is not trained to maintain.

Kevin Hague, Facilities Manager, Lower Umpqua Hospital

Agiliti Customer Testimonial

In working with Agiliti, we never have to worry about accessing the laser we need. When we request one, we are confident that it is in good working condition and ready for patient use.

Registered Nurse, Large Enterprise Healthcare Company

Agiliti Customer Testimonial

Regardless of scheduling lead time, Agiliti can provide the laser or machine we need. We never have a conflict with equipment availability for surgery.

Nurse Manager, Large Enterprise Healthcare Company

Agiliti Customer Testimonial

The greatest impact is on patient care. Agiliti provides quality equipment in a service-oriented facility which helps clinicians provide quality patient care and outcomes.

Paulette Simmons, Buyer, Anderson Area Medical Center

Agiliti Customer Testimonial

Working with Agiliti is a great experience. They are always available to fulfill any needs and they work collaboratively with the hospital to minimize expenses and to present alternatives for renting or buying new equipment. Agiliti has great customer service and the professionalism they show is outstanding.

Rafael Padilla, Chief Nursing Officer, Adventist Health System




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