Challenges
The profiled hospital selected Agiliti’ on-site equipment management program to address the following business challenges at their hospital:
- Medical equipment rental and capital costs
- Equipment in-service / Just in time orientation
- Broken / non-functional equipment
In addition, the hospital estimates that their nurses spent >1 hour on administrative tasks each shift before implementing Agiliti on-site services.
Use Case
Today, the profiled hospital relies on Agiliti’ on-site program and staff to manage the following equipment types:
- Infusion pumps
- Other movable medical equipment
When asked, the Director of Respiratory Services identified the following capabilities of the program as direct benefits for the nursing staff:
- Ability to reduce equipment delays and improve speed to therapy
- 24/7 service coverage
- Equipment tracking
- Patient-level billing
- Equipment cleaning and documentation
- On-site equipment troubleshooting
- Equipment delivery to the patient room/floor
- Designated equipment storage
- Equipment availability
- On-site single point of contact
Results
The surveyed hospital agrees that the on-site equipment management program is highly valuable to the success of their facility, and Agiliti has helped them to realize the following results:
- Increased nurse satisfaction
- Improved patient outcomes
- Reduced equipment delays & improved speed to therapy
- Improved equipment utilization & availability
- Reduced equipment shortages
- Improved caregiver productivity
- Reduced lost equipment
When asked what would be the impact if the on-site program went away, the hospital identified the following consequences:
- Lowered equipment availability
- Unplanned capital purchases
- Increased nursing complaints / frustration
- Decreased patient satisfaction
- Decreased staff productivity
- Decreased productivity of clinical engineering staff
- A risk to the clinical outcome / patient experience
The Director of Respiratory Services also mentioned that Agiliti’ program and quick service “eliminated the frustration and fear of not having the proper equipment available.”