TechValidate Research on Agilent Technologies

These pages present data that TechValidate has sourced via direct research with verified customers and users of Agilent Technologies. TechValidate stands behind the authenticity of all published data. Learn more »



886 Customers Surveyed

7,080 Data Points Collected

52 Published TechFacts

8 Published Charts

2 Published Case Studies



Selected Research Highlights


OpenLab CDS Case Study

Agfa Gevaert N.V.

Introduction

This case study of Agfa-Gevaert N.V. is based on a September 2019 survey of OpenLab CDS customers by TechValidate, a 3rd-party research service.

“OpenLab CDS makes sure our experiments are done right, on time, and every time.”

Challenges

Prior to OpenLab CDS, they used the following:

  • Agilent

Use Case

Also evaluated the following in addition to OpenLab CDS:

  • OpenLab ChemStation/EZChrom

Results

The surveyed company achieved the following results with OpenLab CDS:

  • Since using OpenLab CDS they have experienced a greater ease of sharing data and methods across multiple instruments.
  • OpenLab CDS has improved their productivity by improving speed-to-result by using the custom reporting function
  • Estimated that OpenLab CDS has reduced their time-to-result by 31 – 50%.
  • Satisfied in the following areas:
    • System Implementation (Installation, configuration, qualification, etc. of OpenLab CDS in your lab)
    • Onboarding Process (learning how to use it with your workflows)
    • Feature Set
    • Compatibility with instruments
    • Ease of use of the system
  • Estimated that OpenLab CDS has reduced their overall operating costs by greater than 25%.

OpenLab CDS Case Study

Medium Enterprise Consumer Products Company

Introduction

This case study of a medium enterprise consumer products company is based on a September 2019 survey of OpenLab CDS customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“OpenLab CDS makes sure our experiments are done right, on time, and every time.”

“We like the simple usage of the way the flow goes into using the programs.”

“Our techs seem to understand the way this programming is much better than other processes on other equipment.”

*Love the instruments, easy to use and Tech support is GREAT!!!!!"

Prior to OpenLab CDS

Prior to OpenLab CDS, they used the following:

  • Agilent
  • Waters

Others Evaluated

Also evaluated the following in addition to OpenLab CDS:

  • OpenLab ChemStation/EZChrom
  • Waters Empower

Results

The surveyed company achieved the following results with OpenLab CDS:

  • Benefits experienced since using OpenLab CDS:
    • Ease of training new users with a modern user-interface
    • Ease of managing system access and user permissions
    • Ease of sharing data and methods across multiple instruments
    • An improved ability to meet regulations with technical controls
    • Ease of managing/adding instruments
  • OpenLab CDS has improved their productivity through the following:
    • Reducing operational and data processing errors
    • Improving sample turn around time with the reduced data processing time
    • Improving speed-to-result by using the custom reporting function
    • Reducing downtime by allowing data acquisition and analysis in separate projects simultaneously
  • Estimated that OpenLab CDS has reduced their time-to-result by 31 – 50%.
  • Rated their satisfaction in the following areas:
    • System Implementation (Installation, configuration, qualification, etc. of OpenLab CDS in your lab): Very unsatisfied
    • Feature Set: Very unsatisfied
  • Estimated that OpenLab CDS has reduced their overall operating costs by 5 – 10%.

Agilent Technologies Customer Research

In the long term, does your organization expect employees to work remotely more regularly?

More than before (the pandemic): 30%
Same as before: 26%
Less than before: 8%
Not sure yet: 36%

Agilent Technologies Customer Testimonial

[OpenLab CDS] 简化了培训与管理流程,提高了工作效率。

郭唐乐 郭, 研发, 葵花药业集团(衡水)德菲尔有限公司

Agilent Technologies Customer Research

请问OpenLab CDS怎样提高您实验室的工作效率?

减少操作和数据处理上的错误 (误操作)
72%
更快的样品周转时间 (周期),更少的数据处理时间
60%
通过分离数据采集和数据分析步骤,提高系统使用率
55%
使用内置的自定义计算工具可以更快地获得结果而不依赖于Excel
47%
利用自定义报告功能更快地获得结果
45%
减少准备审核所花费的时间
34%

Agilent Technologies Customer Testimonial

The same software (OpenLab CDS) for different instrument is easy to use and to learn.

Carlos Ibáñez, Manager/Dept. Head, Lucta, SA



More to Explore



About Agilent Technologies

Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs.

Agilent Technologies Website   Agilent Technologies, Inc. Website