TechValidate Research on Agilent Technologies

Introduction

This case study of Agfa-Gevaert N.V. is based on a September 2019 survey of OpenLab CDS customers by TechValidate, a 3rd-party research service.

Challenges

Prior to OpenLab CDS, they used the following:

• Agilent

Use Case

Also evaluated the following in addition to OpenLab CDS:

• OpenLab ChemStation/EZChrom

Results

The surveyed company achieved the following results with OpenLab CDS:

• Since using OpenLab CDS they have experienced a greater ease of sharing data and methods across multiple instruments.

• OpenLab CDS has improved their productivity by improving speed-to-result by using the custom reporting function

• Estimated that OpenLab CDS has reduced their time-to-result by 31 – 50%.

• Satisfied in the following areas:
  • System Implementation (Installation, configuration, qualification, etc. of OpenLab CDS in your lab)
  • Onboarding Process (learning how to use it with your workflows)
  • Feature Set
  • Compatibility with instruments
  • Ease of use of the system

• Estimated that OpenLab CDS has reduced their overall operating costs by greater than 25%.

Introduction

This case study of a medium enterprise consumer products company is based on a September 2019 survey of OpenLab CDS customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Prior to OpenLab CDS

Prior to OpenLab CDS, they used the following:

• Agilent
• Waters

Others Evaluated

Also evaluated the following in addition to OpenLab CDS:

• OpenLab ChemStation/EZChrom
• Waters Empower

Results

The surveyed company achieved the following results with OpenLab CDS:

• Benefits experienced since using OpenLab CDS:
  • Ease of training new users with a modern user-interface
  • Ease of managing system access and user permissions
  • Ease of sharing data and methods across multiple instruments
  • An improved ability to meet regulations with technical controls
  • Ease of managing/adding instruments
• OpenLab CDS has improved their productivity through the following:
  • Reducing operational and data processing errors
  • Improving sample turn around time with the reduced data processing time
  • Improving speed-to-result by using the custom reporting function
  • Reducing downtime by allowing data acquisition and analysis in separate projects simultaneously
• Estimated that OpenLab CDS has reduced their time-to-result by 31 – 50%.
• Rated their satisfaction in the following areas:
  • System Implementation (Installation, configuration, qualification, etc. of OpenLab CDS in your lab): Very unsatisfied
  • Feature Set: Very unsatisfied
• Estimated that OpenLab CDS has reduced their overall operating costs by 5 – 10%.