TechValidate Research on Advanced

These pages present data that TechValidate has sourced via direct research with verified customers and users of Advanced. TechValidate stands behind the authenticity of all published data. Learn more »



2,229 Customers Surveyed

11,999 Data Points Collected

178 Published TechFacts

28 Published Charts

12 Published Case Studies



Selected Research Highlights


Advanced Customer Research

Who in your chambers saves time in their day from using MLC?

Barristers
17%
Clerks
83%
Chambers management
25%
IT manager
8%
Billing / Credit Control
33%
Marketing
17%

Advanced's Hosting Services Case Study

Small Business Wholesale Distribution Company

Introduction

This case study of a small business wholesale distribution company is based on a March 2017 survey of Advanced’s Hosting Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name withheld to protect their confidentiality.

“Hosted Exchequer.”

“Since the Advanced customer service team is so reachable, we do not even need an IT department to help us.”

“Advanced hosting services are so easy to use, it makes our work more efficient. It saves us a lot of time on processing customers’ order.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Advanced’s Hosting Services:

  • Was looking to address the following challenges when searching for a service provider to host their applications:
    • Focus IT resources on value-added activities related to their business
    • Ensure that data and systems are more secure

Use Case

The key feature and functionality of Advanced’s Hosting Services that the surveyed company uses:

  • Has outsourced application hosting to Advanced for 0-1 year.

Results

The surveyed company achieved the following results with Advanced’s Hosting Services:

  • Has saved money in the following areas by hosting applications with Advanced:
    • IT support
    • Regulations and compliance
    • Having a reliable service and reduced operational risk
  • Completely agrees that Advanced’s hosting services makes them feel more secure about their systems and data.
  • Strongly agrees that since moving to Advanced’s hosting services, their IT team can keep pace with business growth.
  • Has experienced the following benefits since outsourcing their application hosting:
    • More mobile staff
    • Accessible services for staff
    • Faster and more reliable service

Advanced's Hosting Services Case Study

Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on a March 2017 survey of Advanced’s Hosting Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name withheld to protect their confidentiality.

“We hosted MLC.”

“Advanced has provided us with a level / stable working platform that we can safely build on.”

“We have been able to concentrate on core processes and effectively let the IT run on its own.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Advanced’s Hosting Services:

  • Was looking to address the following challenges when searching for a service provider to host their applications:
    • Focus IT resources on value-added activities related to their business
    • Save money on hardware and other infrastructure
    • Ensure that data and systems are more secure

Use Case

The key feature and functionality of Advanced’s Hosting Services that the surveyed company uses:

  • Has outsourced application hosting to Advanced for 3-4 years.

Results

The surveyed company achieved the following results with Advanced’s Hosting Services:

  • Has experienced a 16-25% improvement in cost savings from outsourcing their application hosting with Advanced.
  • Has saved money in the following areas by hosting applications with Advanced:
    • Regulations and compliance
    • Having a reliable service and reduced operational risk
  • Agrees that Advanced’s hosting services makes them feel more secure about their systems and data.
  • Agrees that since moving to Advanced’s hosting services, their IT team can keep pace with business growth.
  • Has experienced the following benefit since outsourcing their application hosting:
    • Accessible services for staff

Caresys Customer Statistic

76% of surveyed care organisations save over 30 minutes per day with Caresys.

Advanced Customer Statistic

87% of surveyed organisations use OpenHR for day-to-day employee management.

87%

Advanced Customer Research

Which of the following ProSuite products does your organisation use?

ProAchieve
96%
ProSolution
49%
ProMonitor
78%
ProMetrix
15%
ProSAR
9%
ProObserve
40%
ProPortal
64%


More to Explore



About Advanced

Advanced offers customers across different industries a variety of solutions to drive efficiencies, savings and growth opportunities through focused, right-first-time software solutions.

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