TechValidate Research on ADP Comprehensive Services Canada

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ADP Comprehensive Services Canada Customer Statistic

How ADP Helped

80% of organizations agreed with the following statement:

“Having ADP manage my payroll has allowed me to save time, resources and stay compliant throughout COVID-19.”

80%

ADP Comprehensive Services Canada Customer Satisfaction Rating

A Payroll & Benefits Manager at a Fortune 500 telecommunications equipment company would be very likely to recommend ADP Comprehensive Services Canada for this reason:

Our ADP comprehensive service support in Canada is great.

ADP Comprehensive Services Canada Customer Review

5/5 Stars

How has outsourcing your payroll made your job easier during the pandemic?

Not having to deal with any payroll issues has allowed me time to take on other tasks.

As a result of your ADP experience during the pandemic, why would you or would you not recommend outsourcing your payroll to ADP?

I would definitely recommend ADP.

ADP Comprehensive Services Canada Customer Statistic

4/5 Stars



84% of surveyed organizations rated their experience with ADP during the COVID-19 pandemic as 4 stars or higher.

ADP Comprehensive Services Canada Customer Testimonial

The Employee Self-Service has been handy for those employees who did not sign up initially. Now when they send me an email for a copy of their pay statement, I send them the instructions to sign up and they can get it themselves.

Payroll & Benefits Manager, Medium Enterprise Educational Institution Company

ADP Comprehensive Services Canada Customer Testimonial

Outsourcing to ADP means I do not need to worry about staying compliant with changing legislation.

Sharon Maddocks, Compensation and Payroll Analyst, Nordion

ADP Comprehensive Services Canada Customer Testimonial

Which ADP services or features have been most beneficial to you and your employees during this time? Please explain why.

Comprehensive Services, where ADP handles our benefits, saves us the administrative burden.

Director of Finance, Fortune 500 Healthcare Company

ADP Comprehensive Services Canada Customer Testimonial

Prior to adopting ADP our previous payroll tool required re-entering data every pay period and was a very manual process. With ADP Workforce Now, we spend a fraction of the time processing payroll than we used to. This facilitates our “working from home” model during the pandemic.

Manager of Finance, Small Business Metals & Mining Company

ADP Comprehensive Services Canada Customer Testimonial

How has ADP been helping your organization during the COVID-19 pandemic?

The biggest help ADP was able to bring is the fact that we have not seen any service disruptions during the pandemic. ADP has allowed our company to bring the same level of quality to our employees during this time.
Through The Bridge online community, ADP has provided a one stop shop for us to evaluate our eligibility for any financial assistance. They have made navigating changes during this pandemic, much easier.

Human Resources Specialist, Large Enterprise Computer Services Company

ADP Comprehensive Services Canada Customer Testimonial

How has ADP been helping your organization during the COVID-19 pandemic?

ADP helped us in a number of ways, by helping us understand government relief programs, providing awareness on various platforms, and assisting us with managing resources.

Atiq Qadri, Human Resources Manager, Deutsche Lufthansa Aktiengesellschaft

ADP Comprehensive Services Canada Customer Testimonial

How has ADP been helping your organization during the COVID-19 pandemic?

By providing timely updates on legislative changes and tools to help calculate various government subsidies.

Ralph Delgado, Payroll Manager, CPA Canada

ADP Comprehensive Services Canada Customer Testimonial

How has ADP been helping your organization during the COVID-19 pandemic?

By forwarding information on changes happening with different legislations during the pandemic and providing additional reports as needed.

HR Coordinator, S&P 500 Hospitality Company

ADP Comprehensive Services Canada Customer Testimonial

Covid-19 has been a challenging time for the whole world. ADP has been very helpful and supportive during this crisis. We are all working from home but ADP’s work ethic was outstanding. They assisted in every way they could.

Anjum Shakir, Payroll & Benefits Manager, Wipro Technologies

ADP Comprehensive Services Canada Customer Review

5/5 Stars

How has outsourcing your payroll made your job easier during the pandemic?

The biggest positive impact during COVID-19 from ADP has been the support from our HR Rep. She was extremely helpful in assisting with information pertaining to leave of absences, policies, government updates and where I could find the information. Invaluable!!!

As a result of your ADP experience during the pandemic, why would you or would you not recommend outsourcing your payroll to ADP?

I would absolutely recommend ADP outsourcing to companies looking for HR support.

ADP Comprehensive Services Canada Customer Review

4.5/5 Stars

How has outsourcing your payroll made your job easier during the pandemic?

It helped reduce the workload and allowed our payroll staff to work off-site.

As a result of your ADP experience during the pandemic, why would you or would you not recommend outsourcing your payroll to ADP?

We would recommend outsourcing payroll to ADP, because their service was very efficient and consistent during the pandemic.

ADP Comprehensive Services Canada Customer Review

5/5 Stars

How has outsourcing your payroll made your job easier during the pandemic?

We have a large US entity with 600+ employees, by outsourcing this smaller payroll it has help us focus on the complexities of the US payroll which is due on the same timeline, and put our minds at ease.

As a result of your ADP experience during the pandemic, why would you or would you not recommend outsourcing your payroll to ADP?

Everything runs so smoothly and our Service Rep is dedicated to getting the payroll submitted in a timely manner.

ADP Comprehensive Services Canada Customer Review

5/5 Stars

How has outsourcing your payroll made your job easier during the pandemic?

It means I had one fewer thing I needed to worry about. ADP was great when we had to shut down for a time, and great helping me get back up and running again.

As a result of your ADP experience during the pandemic, why would you or would you not recommend outsourcing your payroll to ADP?

For a smaller operation like ours, I would absolutely recommend ADP outsourcing. When you don’t have the expertise in-house (which we do not have for Ontario/Canadian payroll), outsourcing is the way to go.

ADP Comprehensive Services Canada Customer Review

4.5/5 Stars

How has outsourcing your payroll made your job easier during the pandemic?

It has been a seamless transition. The mobile app for recording and approving timesheets or requesting and approving leave requests, etc., is user friendly and facilitates the “working from home” mode during COVID 19.

As a result of your ADP experience during the pandemic, why would you or would you not recommend outsourcing your payroll to ADP?

Yes, I would. Reasons: mobile functionality, easy to use tool, reduces the amount of time in-house staff need to invest in order to process payroll.

ADP's Payroll & HR Solutions Customer Statistic

4/5 Stars



ADP's Payroll & HR Solutions Customer Statistic

100% of customers agreed with the following statement:

“ADP nous aide à gérer nos systèmes de gestion de la paie et des ressources humaines, permettant à notre organisation d’économiser du temps et de l’argent et de se concentrer sur ses principaux objectifs commerciaux.”

ADP's Payroll & HR Solutions Customer Testimonial

The current solution has made it easier to process our payroll and view preview results. Also, employees can easily see pay statement and make certain changes on-line.

Director, Medium Enterprise Consumer Services Company

ADP's Payroll & HR Solutions Customer Testimonial

There is better visibility to vacation management and pay related data for the employees.

Business Professional, Small Business Energy & Utilities Company

ADP's Payroll & HR Solutions Customer Testimonial

ADP has helped us go paperless by having reviews online as well as track applicants.

Business Professional, Medium Enterprise Agriculture Company

ADP's Payroll & HR Solutions Customer Testimonial

ADP keeps track of things easier. Assistance with compliancy has been great.

Lisa Edwards, System Administrator, Branded Cities

ADP's Payroll & HR Solutions Customer Testimonial

One stop shopping. Everything is all in one place.

Wendy French, Payroll Administration, Techtronic Industries Canada

ADP's Payroll & HR Solutions Customer Testimonial

ADP saves time for payroll administrator, reduction of paper, and accuracy of information.

Director, Non Profit

ADP's Payroll & HR Solutions Customer Testimonial

HR procedures were implemented as a result of ADP Comprehensive Services, giving me time to manage the HR strategy and hiring an HR specialist that hits the ground running in executing the strategy.

Yannis Dionatos, CFO, Deville Technologies

ADP's Payroll & HR Solutions Customer Review

How our organization uses our ADP Solution:

We process or payroll and use the HR system. Tracking vacation is great.

Would you recommend an ADP Solution?

It is a great system to work with.

ADP's Payroll & HR Solutions Customer Satisfaction Rating

Wendy French, a Payroll Administration at Techtronic Industries Canada, would be very likely to recommend ADP’s Payroll & HR Solutions for this reason:

I am very happy with this system. Very easy to navigate.

ADP's Payroll & HR Solutions Customer Review

4/5 Stars

Would you recommend an ADP Solution?

Yes, I would recommend the ADP solution. It is a very good payroll solution and it offers a lot to organizations.




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