TechValidate Research on ADP Comprehensive Services Canada

Introduction

This case study of a medium enterprise professional services company is based on a September 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP’s Payroll & HR Solutions:

• Top purchasing drivers for buying their ADP Solution:
  • Meet compliance regulations
  • Integrate systems
  • Save time
  • Have an easy to use system

Use Case

The key features and functionalities of ADP’s Payroll & HR Solutions that the surveyed company uses:

• Realized the following operational benefit after deploying their ADP Solution:
  • Improved reporting capabilities
• Rates the following ADP capabilities compared to the competition:
  • Ease of use: significantly better
  • Customer support: significantly better
  • Implementation: significantly better
  • Functionality: significantly better
  • Integration with other systems: significantly better

Results

The surveyed company achieved the following results with ADP’s Payroll & HR Solutions:

• Increased the productivity of their staff by >50% with their ADP solution.

Introduction

This case study of a small business wholesale distribution company is based on a September 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP’s Payroll & HR Solutions:

• Top purchasing drivers for buying their ADP Solution:
  • Reduce costs
  • Meet compliance regulations
  • Save time
  • Support business growth expectations
• Evaluated the following vendor before choosing ADP:
  • Intuit

Use Case

The key features and functionalities of ADP’s Payroll & HR Solutions that the surveyed company uses:

• Realized the following operational benefits after deploying their ADP Solution:
  • Improved the efficiency of a business process
  • Improved data protection of critical information
  • Met regulatory compliance standards
  • Improved reporting capabilities
• Rates the following ADP capabilities compared to the competition:
  • Ease of use: significantly better
  • Customer support: best in class
  • Implementation: best in class
  • Functionality: significantly better
  • Integration with other systems: best in class

Results

The surveyed company achieved the following results with ADP’s Payroll & HR Solutions:

• Saw a return on their investment for their ADP solution in 10 – 12 months.
• Increased the productivity of their staff by 20 – 30 % with their ADP solution.