TechValidate Research on ADP Comprehensive Services Canada

These pages present data that TechValidate has sourced via direct research with verified customers and users of ADP Comprehensive Services Canada. TechValidate stands behind the authenticity of all published data. Learn more »



427 Customers Surveyed

3,078 Data Points Collected

112 Published TechFacts

11 Published Charts

4 Published Case Studies



Selected Research Highlights


ADP's Payroll & HR Solutions Customer Research

Which vendors did you evaluate before choosing ADP?

Ceridian
56%
Payworks
18%
Workday
14%
Sage
10%
Intuit
6%
Ultimate
4%
Desjardins
1%
Rise
1%

ADP's Payroll & HR Solutions Customer Testimonial

One stop shopping. Everything is all in one place.

Wendy French, Payroll Administration, Techtronic Industries Canada

ADP's Payroll & HR Solutions Customer Research

50% of clients realized a payback from their investment in ADP Comprehensive Services less than a year after implementation

What was the payback period for your ADP solution?

1 - 3 months: 8%
4 - 6 months: 25%
7 - 12 months: 17%
> 1 year: 50%

ADP's Payroll & HR Solutions Case Study

Medium Enterprise Real Estate Company

Introduction

This case study of a medium enterprise real estate company is based on a September 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“ADP helps us manage our payroll and HR systems, saving our organization time, money, and allowing us to focus on key business objectives.”

“ADP is good.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP’s Payroll & HR Solutions:

  • Top purchasing drivers for buying their ADP Solution:
    • Reduce costs
    • Meet compliance regulations
    • Save time
    • Have an easy to use system
  • Evaluated the following vendor before choosing ADP:
    • Pay@Works

Use Case

The key features and functionalities of ADP’s Payroll & HR Solutions that the surveyed company uses:

  • Realized the following operational benefits after deploying their ADP Solution:
    • Improved the efficiency of a business process
  • Rates the following ADP capabilities compared to the competition:
    • Ease of use: best in class
    • Customer support: best in class
    • Implementation: best in class
    • Functionality: best in class
    • Integration with other systems: best in class

Results

The surveyed company achieved the following results with ADP’s Payroll & HR Solutions:

  • Increased the productivity of their staff by >50% with their ADP solution.

ADP Comprehensive Services Canada Customer Statistic

4/5 Stars



84 % des organisations interrogées ont évalué leur expérience avec ADP pendant la pandémie de COVID-19 à 4 étoiles ou plus.

ADP's Payroll & HR Solutions Case Study

Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on a September 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“ADP helps us manage our payroll and HR systems, saving our organization time, money, and allowing us to focus on key business objectives.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP’s Payroll & HR Solutions:

  • Top purchasing drivers for buying their ADP Solution:
    • Meet compliance regulations
    • Integrate systems
    • Save time
    • Have an easy to use system

Use Case

The key features and functionalities of ADP’s Payroll & HR Solutions that the surveyed company uses:

  • Realized the following operational benefit after deploying their ADP Solution:
    • Improved reporting capabilities
  • Rates the following ADP capabilities compared to the competition:
    • Ease of use: significantly better
    • Customer support: significantly better
    • Implementation: significantly better
    • Functionality: significantly better
    • Integration with other systems: significantly better

Results

The surveyed company achieved the following results with ADP’s Payroll & HR Solutions:

  • Increased the productivity of their staff by >50% with their ADP solution.


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