TechValidate Research on ADP Comprehensive Services Canada

These pages present data that TechValidate has sourced via direct research with verified customers and users of ADP Comprehensive Services Canada. TechValidate stands behind the authenticity of all published data. Learn more »



371 Customers Surveyed

2,628 Data Points Collected

100 Published TechFacts

9 Published Charts

4 Published Case Studies



Selected Research Highlights


ADP Comprehensive Services Canada Customer Review

4.5/5 Stars

How has outsourcing your payroll made your job easier during the pandemic?

It helped reduce the workload and allowed our payroll staff to work off-site.

As a result of your ADP experience during the pandemic, why would you or would you not recommend outsourcing your payroll to ADP?

We would recommend outsourcing payroll to ADP, because their service was very efficient and consistent during the pandemic.

ADP's Payroll & HR Solutions Case Study

Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on a September 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“ADP helps us manage our payroll and HR systems, saving our organization time, money, and allowing us to focus on key business objectives.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP’s Payroll & HR Solutions:

  • Top purchasing drivers for buying their ADP Solution:
    • Meet compliance regulations
    • Integrate systems
    • Save time
    • Have an easy to use system

Use Case

The key features and functionalities of ADP’s Payroll & HR Solutions that the surveyed company uses:

  • Realized the following operational benefit after deploying their ADP Solution:
    • Improved reporting capabilities
  • Rates the following ADP capabilities compared to the competition:
    • Ease of use: significantly better
    • Customer support: significantly better
    • Implementation: significantly better
    • Functionality: significantly better
    • Integration with other systems: significantly better

Results

The surveyed company achieved the following results with ADP’s Payroll & HR Solutions:

  • Increased the productivity of their staff by >50% with their ADP solution.

ADP's Payroll & HR Solutions Customer Research

Which vendors did you evaluate before choosing ADP?

Ceridian
56%
Payworks
18%
Workday
14%
Sage
10%
Intuit
6%
Ultimate
4%
Desjardins
1%
Rise
1%

ADP's Payroll & HR Solutions Case Study

Small Business Wholesale Distribution Company

Introduction

This case study of a small business wholesale distribution company is based on a September 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“ADP helps us manage our payroll and HR systems, saving our organization time, money, and allowing us to focus on key business objectives.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP’s Payroll & HR Solutions:

  • Top purchasing drivers for buying their ADP Solution:
    • Reduce costs
    • Meet compliance regulations
    • Save time
    • Support business growth expectations
  • Evaluated the following vendor before choosing ADP:
    • Intuit

Use Case

The key features and functionalities of ADP’s Payroll & HR Solutions that the surveyed company uses:

  • Realized the following operational benefits after deploying their ADP Solution:
    • Improved the efficiency of a business process
    • Improved data protection of critical information
    • Met regulatory compliance standards
    • Improved reporting capabilities
  • Rates the following ADP capabilities compared to the competition:
    • Ease of use: significantly better
    • Customer support: best in class
    • Implementation: best in class
    • Functionality: significantly better
    • Integration with other systems: best in class

Results

The surveyed company achieved the following results with ADP’s Payroll & HR Solutions:

  • Saw a return on their investment for their ADP solution in 10 – 12 months.
  • Increased the productivity of their staff by 20 – 30 % with their ADP solution.

ADP's Payroll & HR Solutions Customer Satisfaction Rating

ADP Workforce Now Comprehensive Services is a complete solution.

ADP's Payroll & HR Solutions Customer Research

Quel a été le délai de récupération relatif à votre solution ADP? Sélectionnez une réponse.

< 1 mois: 33%
1 à 3 mois: 33%
4 à 6 mois: 33%


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