TechValidate Research on ADP Workforce Now® Canada

Introduction

This case study of a small business industrial manufacturing company is based on a September 2019 survey of ADP Workforce Now customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP Workforce Now:

• Top drivers for deciding to Upgrade:
  • Unified system & integration
  • Improve ease of use
• Features they were most excited about when they first learned about Upgrading ADP Workforce now:
  • User interface and easy experience
  • Reduction of costs and time by eliminating manual tasks
  • Unified system & integration between modules

Use Case

The key features and functionalities of ADP Workforce Now that the surveyed company uses:

• Was part of the decision to Upgrade.
• Has been able to somewhat reduce costs due to the integrated nature of ADP Workforce Now.

Results

The surveyed company achieved the following results with ADP Workforce Now:

• Operational benefits the organization realized following their Upgrade to ADP Workforce Now:
  • Improved efficiency of a business process
• Increased the productivity of their staff by 25-50%, compared to their legacy platform.

Introduction

This case study of a medium enterprise computer hardware company is based on an October 2019 survey of ADP Workforce Now customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP Workforce Now:

• Top drivers for deciding to Upgrade:
  • Reduce costs
  • Improve ease of use
• Features they were most excited about when they first learned about Upgrading ADP Workforce now:
  • Feature functionality
  • User interface and easy experience
  • Reporting, analytics and AI

Use Case

The key features and functionalities of ADP Workforce Now that the surveyed company uses:

• Was not part of the decision to Upgrade.
• Has been able to somewhat reduce costs due to the integrated nature of ADP Workforce Now

Results

The surveyed company achieved the following results with ADP Workforce Now:

• Operational benefits the organization realized following their Upgrade to ADP Workforce Now:
  • Improved efficiency of a business process
  • Improved data protection of critical information
  • Improved reporting capabilities
• Increased the productivity of their staff by 25-50%, compared to their legacy platform.