TechValidate Customer Research Library / ADP

TechValidate Research on ADP Canada

46 Charts


HR & Payroll Solutions Customer Research

Veuillez évaluer les capacités relatives au produit ADP Assistance RH suivantes par rapport à la concurrence.

5 - Fantastique 4 - Bien 3 - Neutre 2 - Inadéquat 1 - Terrible

Outils applicables de l’embauche à la retraite
Ressources en matière de conformité
Documents liés aux RH
Accès à des experts
Source: TechValidate survey of 8 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: 4AA-F74-B24

HR & Payroll Solutions Customer Research

Veuillez évaluer les capacités en matière d’expérience utilisateur d’ADP Assistance RH suivantes par rapport à la concurrence.

5 - Fantastique 4 - Bien 3 - Neutre 2 - Inadéquat 1 - Terrible

Facilité d’utilisation
Soutien à la clientèle
Mise en œuvre simple
Source: TechValidate survey of 8 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: E01-984-FA6

HR & Payroll Solutions Customer Research

En tenant compte d’une semaine de travail type au sein de votre entreprise, combien de temps ADP Assistance RH a-t-il permis de libérer? Sélectionnez une réponse.

Plus de 4 heures: 0%
3 heures: 13%
2 heures: 25%
1 heures: 13%
Moins d’une heure: 50%
Source: TechValidate survey of 8 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: 2C8-F99-09C

HR & Payroll Solutions Customer Research

À quelle fréquence accédez-vous à ADP Assistance RH?

Plusieurs fois par semaine: 11%
Une fois par semaine: 11%
Plusieurs fois par mois: 22%
Une fois par mois: 11%
Plusieurs fois par année: 11%
Other: 33%
Source: TechValidate survey of 9 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: DBA-794-01C

HR & Payroll Solutions Customer Research

Quelles ont été les principales raisons ayant motivé votre achat d’ADP Assistance RH?

Facilité d’utilisation
33%
Accès à des experts et à des outils
22%
Le manque de ressources ou de capacités à l’interne
11%
Respect de la réglementation en matière de conformité
11%
Économies de temps
11%
Source: TechValidate survey of 9 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: 040-152-E08

HR & Payroll Solutions Customer Research

Quelle est la probabilité que vous recommandiez le service ADP Assistance RHMS à un ami ou à un collègue?

Je le recommanderais sans hésiter!: 67%
Peut-être: 33%
Source: TechValidate survey of 9 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: 672-87E-1DD

HR & Payroll Solutions Customer Research

ADP HR Assist outperforms the competition when it comes to User Experience

Please rate the following ADP HR Assist user experience capabilities compared to the competition.

Fantastic Good Neutral Inadequate Terrible

Ease of use
Customer support
Ease of implementation
Source: TechValidate survey of 85 users of HR & Payroll Solutions. Sample comprised of organizations who evaluated Ceridian, HRdownloadsTM, First Reference or Bamboo HRTM before choosing ADP HR Assist.
Validated
  Published: May. 29, 2019   TVID: B82-6AD-A5D

HR & Payroll Solutions Customer Research

ADP HR Assist also outperforms the competition in Product Capabilities

Please rate the following ADP HR Assist product capabilities compared to the competition.

Fantastic Good Neutral Inadequate Terrible

Hire to retire tools
Compliance resources
HR documents
Access to experts
Source: TechValidate survey of 83 users of HR & Payroll Solutions. Sample comprised of organizations who evaluated Ceridian, HRdownloadsTM, First Reference or Bamboo HRTM before choosing ADP HR Assist.
Validated
  Published: May. 29, 2019   TVID: 8BC-CA7-DBD

HR & Payroll Solutions Customer Research

ADP HR Assist also outperforms the competition in Product Capabilities

Please rate the following ADP HR Assist product capabilities compared to the competition.

Fantastic Good Neutral Inadequate Terrible

Hire to retire tools
Compliance resources
HR documents
Access to experts
Source: TechValidate survey of 336 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: B4F-270-181

HR & Payroll Solutions Customer Research

ADP HR Assist outperforms the competition when it comes to User Experience

Please rate the following ADP HR Assist user experience capabilities compared to the competition.

Fantastic Good Neutral Inadequate Terrible

Ease of use
Customer support
Ease of implementation
Source: TechValidate survey of 347 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: 165-904-2C9

HR & Payroll Solutions Customer Research

Nearly 50% of clients have saved at least 1 hour per week due to HR Assist

Thinking about your business’ typical work week, how much time has ADP HR Assist helped free up?

More than 4 hours: 11%
3 hours: 6%
2 hours: 14%
1 hour: 18%
Less than 1 hour: 51%
Source: TechValidate survey of 360 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: C62-AFF-F52

HR & Payroll Solutions Customer Research

Half of HR Assist clients access the portal at least once a month

How frequently do you access ADP HR Assist?

Several times a week: 4%
Once a week: 8%
Several times a month: 21%
Once a month: 17%
Several times a year: 25%
Other: 24%
Source: TechValidate survey of 402 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: 12D-F8A-3B1

HR & Payroll Solutions Customer Research

How frequently do you access ADP HR Assist?

Several times a week: 4%
Once a week: 8%
Several times a month: 21%
Once a month: 17%
Several times a year: 25%
Other: 24%
Source: TechValidate survey of 402 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: 9E6-038-2FB

HR & Payroll Solutions Customer Research

What were your top reasons for buying your ADP HR Assist solution?

Save time
23%
Not having resources or capacity internally
18%
Ease of use
14%
Meet compliance regulations
12%
Access to experts and tools
10%
Support business growth expectations
7%
Source: TechValidate survey of 427 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: 999-7EB-534

HR & Payroll Solutions Customer Research

Over 85% of HR Assist clients would recommend to a friend or colleague.

How likely would you be to recommend ADP’s HR Assist?

Absolutely, I would recommend!: 41%
Maybe: 45%
No, I would not recommend.: 14%
Source: TechValidate survey of 471 users of HR & Payroll Solutions
Validated
  Published: May. 29, 2019   TVID: E00-BCE-B6E

ADP's Payroll & HR Solutions Customer Research

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved the efficiency of a business process
49%
Improved reporting capabilities
47%
Met regulatory compliance standards
32%
Improved data protection of critical information
28%
Improved decision making
9%
Reduced IT infrastructure costs
9%
Source: TechValidate survey of 497 users of ADP's Payroll & HR Solutions
Validated
  Published: May. 28, 2019   TVID: E81-CBE-73F

ADP's Payroll & HR Solutions Customer Research

What were the top purchasing drivers for buying your ADP Payroll / HR Solution?

Save time
48%
Ease of use
43%
System integration
35%
Support business growth expectations
30%
Meet compliance regulations
27%
Reduce Costs
23%
Secure sensitive data
23%
Source: TechValidate survey of 623 users of ADP's Payroll & HR Solutions
Validated
  Published: May. 28, 2019   TVID: C27-3C6-15F

ADP's Payroll & HR Solutions Customer Research

Nearly 75% of Transportation Services organizations experienced improved reporting capabilities thanks to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved reporting capabilities
73%
Improved the efficiency of a business process
36%
Improved data protection of critical information
23%
Improved decision making
14%
Met regulatory compliance standards
14%
Source: TechValidate survey of 22 users of ADP's Payroll & HR Solutions. Sample comprised of Transportation Services organizations.
Validated
  Published: May. 28, 2019   TVID: 92A-818-57C

ADP's Payroll & HR Solutions Customer Research

70% of Telecom companies experienced improved reporting thanks to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved reporting capabilities
70%
Improved the efficiency of a business process
60%
Met regulatory compliance standards
50%
Improved decision making
40%
Improved data protection of critical information
10%
Source: TechValidate survey of 10 users of ADP's Payroll & HR Solutions. Sample comprised of Telecommunications Services organizations.
Validated
  Published: May. 28, 2019   TVID: 321-FA8-7B5

ADP's Payroll & HR Solutions Customer Research

47% of Retail organizations improved the efficiency of a business process because of ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved the efficiency of a business process
47%
Improved reporting capabilities
36%
Improved data protection of critical information
19%
Met regulatory compliance standards
17%
Reduced IT infrastructure costs
11%
Improved decision making
8%
Source: TechValidate survey of 36 users of ADP's Payroll & HR Solutions. Sample comprised of Retail organizations.
Validated
  Published: May. 28, 2019   TVID: 8FE-757-E97

ADP's Payroll & HR Solutions Customer Research

75% of Real Estate clients improved the efficiency of a business process thanks to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved the efficiency of a business process
75%
Improved reporting capabilities
50%
Improved decision making
25%
Met regulatory compliance standards
25%
Improved data protection of critical information
13%
Source: TechValidate survey of 8 users of ADP's Payroll & HR Solutions. Sample comprised of Real Estate organizations.
Validated
  Published: May. 28, 2019   TVID: 381-461-3F3

ADP's Payroll & HR Solutions Customer Research

60% of Professional Services companies improved the efficiency of a business process due to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved the efficiency of a business process
60%
Met regulatory compliance standards
47%
Improved reporting capabilities
40%
Improved data protection of critical information
33%
Reduced IT infrastructure costs
13%
Source: TechValidate survey of 15 users of ADP's Payroll & HR Solutions. Sample comprised of Professional Services organizations.
Validated
  Published: May. 28, 2019   TVID: 665-D36-98B

ADP's Payroll & HR Solutions Customer Research

57% of Pharmaceutical companies have improved their reporting capabilities thanks to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved reporting capabilities
57%
Improved data protection of critical information
43%
Improved the efficiency of a business process
43%
Met regulatory compliance standards
29%
Reduced IT infrastructure costs
14%
Source: TechValidate survey of 7 users of ADP's Payroll & HR Solutions. Sample comprised of Pharmaceuticals organizations.
Validated
  Published: May. 28, 2019   TVID: D18-C3B-3DB

ADP's Payroll & HR Solutions Customer Research

64% of Non-profits have improved the efficiency of a business process due to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved the efficiency of a business process
64%
Improved reporting capabilities
42%
Improved data protection of critical information
38%
Met regulatory compliance standards
29%
Reduced IT infrastructure costs
16%
Improved decision making
11%
Source: TechValidate survey of 55 users of ADP's Payroll & HR Solutions. Sample comprised of Non-profit organizations.
Validated
  Published: May. 28, 2019   TVID: 07D-4A2-1C6

ADP's Payroll & HR Solutions Customer Research

75% of Media & Entertainment organizations met regulatory compliance standards because of ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Met regulatory compliance standards
75%
Improved data protection of critical information
38%
Improved reporting capabilities
38%
Improved the efficiency of a business process
38%
Reduced IT infrastructure costs
25%
Improved decision making
13%
Source: TechValidate survey of 8 users of ADP's Payroll & HR Solutions. Sample comprised of Media & Entertainment organizations.
Validated
  Published: May. 28, 2019   TVID: 591-6E4-6BA

ADP's Payroll & HR Solutions Customer Research

43% of Industrial Manufacturing companies met their regulatory compliance standards thanks to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Met regulatory compliance standards
43%
Improved reporting capabilities
34%
Improved data protection of critical information
31%
Improved the efficiency of a business process
31%
Reduced IT infrastructure costs
6%
Source: TechValidate survey of 35 users of ADP's Payroll & HR Solutions. Sample comprised of Industrial Manufacturing organizations.
Validated
  Published: May. 28, 2019   TVID: D88-84B-2D6

ADP's Payroll & HR Solutions Customer Research

Nearly 75% of Hospitality businesses have improved reporting capabilities thanks to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved reporting capabilities
74%
Improved the efficiency of a business process
52%
Improved data protection of critical information
30%
Met regulatory compliance standards
30%
Improved decision making
17%
Reduced IT infrastructure costs
13%
Source: TechValidate survey of 23 users of ADP's Payroll & HR Solutions. Sample comprised of Hospitality organizations.
Validated
  Published: May. 28, 2019   TVID: 375-434-C1B

ADP's Payroll & HR Solutions Customer Research

45% of Health Care organizations improved their reporting capabilities because of ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved reporting capabilities
45%
Improved the efficiency of a business process
39%
Met regulatory compliance standards
39%
Improved data protection of critical information
35%
Improved decision making
6%
Reduced IT infrastructure costs
3%
Source: TechValidate survey of 31 users of ADP's Payroll & HR Solutions. Sample comprised of Health Care organizations.
Validated
  Published: May. 28, 2019   TVID: 73B-EA3-66B

ADP's Payroll & HR Solutions Customer Research

45% of Food businesses experienced improved reporting capabilities thanks to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved reporting capabilities
45%
Improved the efficiency of a business process
27%
Improved data protection of critical information
18%
Met regulatory compliance standards
14%
Improved decision making
9%
Reduced IT infrastructure costs
9%
Source: TechValidate survey of 22 users of ADP's Payroll & HR Solutions. Sample comprised of Food organizations.
Validated
  Published: May. 28, 2019   TVID: FED-AAF-DEB

ADP's Payroll & HR Solutions Customer Research

62% of Energy & Utilities companies improved the efficiency of a business process because of ADP Workforce Now.

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved the efficiency of a business process
62%
Improved reporting capabilities
57%
Met regulatory compliance standards
38%
Improved data protection of critical information
19%
Improved decision making
10%
Source: TechValidate survey of 21 users of ADP's Payroll & HR Solutions. Sample comprised of Energy & Utilities organizations.
Validated
  Published: May. 28, 2019   TVID: 563-24B-449



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