TechValidate Research on ADP Canada

These pages present data that TechValidate has sourced via direct research with verified customers and users of ADP Canada. TechValidate stands behind the authenticity of all published data. Learn more »



1,303 Customers Surveyed

8,676 Data Points Collected

103 Published TechFacts

46 Published Charts

31 Published Case Studies



Selected Research Highlights


ADP's Payroll & HR Solutions Case Study

Medium Enterprise Consumer Goods Company

Introduction

This case study of a medium enterprise consumer products company is based on a May 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“ADP experts have helped us to optimize how we manage our payroll and HR systems, saving our organization time, money, and allowing us to focus on key business objectives.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP’s Workforce Now HCM solution:

  • Purchased their ADP Payroll / HR Solution to:
    • Meet compliance regulations
    • Secure sensitive data
    • Integrate with other systems
    • Save time
    • Make payroll processes easier
    • Support business growth expectations
  • Evaluated the following vendors before choosing ADP:
    • Ceridian
    • Ultimate
    • Workday

Use Case

The key features and functionalities of ADP Workforce Now that the surveyed company uses:

  • Uses the following applications in conjunction with ADP Workforce Now:
    • General ledger
    • Time collection
  • Rates the following ADP capabilities compared to the competition:
    • Ease of use: better
    • Implementation: better
    • Functionality: better
    • Integration with other systems: better

Results

The surveyed company achieved the following results with ADP Workforce Now:

  • Realized the following operational benefits following the deployment of their ADP Payroll/HR Solution:
    • Improved the efficiency of a business process
    • Reduced IT infrastructure costs
    • Met regulatory compliance standards
    • Improved decision making
    • Improved reporting capabilities
  • Increased the productivity of their staff by more than 50% after using ADP Workforce Now.

HR & Payroll Solutions Customer Satisfaction Rating

Meghna Goyal, a Business Professional at Divineco, would be very likely to recommend HR & Payroll Solutions for this reason:

I am really impressed by the work and the way they help their clients at the point when they need assistance.

ADP's Payroll & HR Solutions Customer Satisfaction Rating

Jackie Chavarie, a Director of HR at Leons Furniture:

Our Implementation team for ADP Workforce Now was fabulous and our service rep takes good care of us on an ongoing basis.

ADP service providers go out of their way to help us achieve our desired outcomes.

ADP's Payroll & HR Solutions Case Study

B2Gold Corp.

Introduction

This case study of B2Gold Corp. is based on a May 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service.

“ADP experts have helped us to optimize how we manage our payroll and HR systems, saving our organization time, money, and allowing us to focus on key business objectives.”

“The reporting is great. Once you have set up/build the reports you need on a daily basis the quicker your work can be entered.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ADP’s Payroll & HR Solutions:

  • Purchased their ADP Payroll / HR Solution to:
    • Reduce costs
    • Meet compliance regulations
    • Secure sensitive data
    • Make payroll processes easier
  • Evaluated the following vendors before choosing ADP:
    • Ceridian
    • Payworks

Use Case

The key features and functionalities of ADP’s Payroll & HR Solutions that the surveyed company uses:

  • Uses the following application in conjunction with their ADP Payroll/HR Solution:
    • General ledger
  • Rates the following ADP capabilities compared to the competition:
    • Ease of use: best in class
    • Customer support: best in class
    • Implementation: best in class
    • Functionality: best in class
    • Integration with other systems: best in class

Results

The surveyed company achieved the following results with ADP’s Payroll & HR Solutions:

  • Realized the following operational benefit following the deployment of their ADP Payroll/HR Solution:
    • Improved reporting capabilities
  • Increased the productivity of their staff by 20-30% after using their ADP Payroll/HR solution.

ADP's Payroll & HR Solutions Customer Research

43% of Industrial Manufacturing companies met their regulatory compliance standards thanks to ADP Workforce Now

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Met regulatory compliance standards
43%
Improved reporting capabilities
34%
Improved data protection of critical information
31%
Improved the efficiency of a business process
31%
Reduced IT infrastructure costs
6%

ADP's Payroll & HR Solutions Customer Research

62% of Energy & Utilities companies improved the efficiency of a business process because of ADP Workforce Now.

What types of operational benefits did your organization realize following the deployment of your ADP Payroll/HR Solution?

Improved the efficiency of a business process
62%
Improved reporting capabilities
57%
Met regulatory compliance standards
38%
Improved data protection of critical information
19%
Improved decision making
10%


More to Explore



About ADP Canada

ADP Canada Co. provides integrated business administrative solution in Canada. It offers Web-based outsourcing products and services, including payroll, human resources management, time and labor management, occupational health and safety, and consulting services; and benefits management solutions to small and medium-sized businesses.

  ADP Website