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TechValidate Research on HR & Payroll Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of HR & Payroll Solutions. TechValidate stands behind the authenticity of all published data. Learn more »



820 Customers Surveyed

5,596 Data Points Collected

61 Published TechFacts

4 Published Charts

4 Published Case Studies



Selected Research Highlights


ADP's Payroll & HR Solutions Customer Satisfaction Rating

ADP Workforce Now Simplifies Payroll

A Payroll Manager at a non-profit would be very likely to recommend ADP Workforce Now for this reason:

ADP Workforce Now simplifies all preparation and processing of payroll.

ADP's Payroll & HR Solutions Customer Research

Top Drivers for Selecting ADP Workforce Now

What were the top purchasing drivers for buying your ADP Payroll / HR Solution?

Save time
48%
Ease of use
43%
System integration
35%
Support business growth expectations
31%
Meet compliance regulations
28%
Reduce Costs
23%
Secure sensitive data
23%

ADP's Payroll & HR Solutions Case Study

George Jeffrey Children’s Centre

Introduction

This case study of George Jeffrey Childrens Centre is based on a May 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service.

“ADP experts have helped us to optimize how we manage our payroll and HR systems, saving our organization time, money, and allowing us to focus on key business objectives.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select ADP:

  • Purchased ADP Workforce Now to:
    • Reduce costs
    • Save time
    • Make payroll processes easier

Use Case

The key features and functionalities of ADP Workforce Now that the surveyed organization uses include:

  • General ledger
  • Time collection
  • Performance management
  • Rates the following ADP capabilities compared to the competition:
    • Ease of use: Significantly better
    • Customer support: significantly better
    • Implementation: Significantly better
    • Functionality: Significantly better
    • Integration with other systems: Significantly better
  • Results

    The surveyed organization achieved the following results with ADP Workforce Now:

    • Realized the following operational benefits following deployment:
      • Improved the efficiency of a business process
      • Improved decision making
      • Improved reporting capabilities
    • Saw a return on their investment less than 18 months.
    • Increased the productivity of their staff by 40-50%

    ADP's Payroll & HR Solutions Customer Testimonial

    ADP Workforce Now has improved our ability to track and report on human capital and improved the efficiency of our processes.

    Vice President of HR, Medium Enterprise Computer Services Company

    ADP's Payroll & HR Solutions Case Study

    Medium Enterprise Consumer Goods Company

    Introduction

    This case study of a medium enterprise consumer products company is based on a May 2018 survey of ADP’s Payroll & HR Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “ADP experts have helped us to optimize how we manage our payroll and HR systems, saving our organization time, money, and allowing us to focus on key business objectives.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select ADP’s Workforce Now HCM solution:

    • Purchased their ADP Payroll / HR Solution to:
      • Meet compliance regulations
      • Secure sensitive data
      • Integrate with other systems
      • Save time
      • Make payroll processes easier
      • Support business growth expectations
    • Evaluated the following vendors before choosing ADP:
      • Ceridian
      • Ultimate
      • Workday

    Use Case

    The key features and functionalities of ADP Workforce Now that the surveyed company uses:

    • Uses the following applications in conjunction with ADP Workforce Now:
      • General ledger
      • Time collection
    • Rates the following ADP capabilities compared to the competition:
      • Ease of use: better
      • Implementation: better
      • Functionality: better
      • Integration with other systems: better

    Results

    The surveyed company achieved the following results with ADP Workforce Now:

    • Realized the following operational benefits following the deployment of their ADP Payroll/HR Solution:
      • Improved the efficiency of a business process
      • Reduced IT infrastructure costs
      • Met regulatory compliance standards
      • Improved decision making
      • Improved reporting capabilities
    • Increased the productivity of their staff by more than 50% after using ADP Workforce Now.

    ADP's Payroll & HR Solutions Customer Research

    Top Drivers for Selecting ADP Workforce Now: Industrial Manufacturing Sector

    What were the top purchasing drivers for buying your ADP Payroll / HR Solution?

    Save time
    49%
    Support business growth expectations
    36%
    Ease of use
    34%
    System integration
    32%
    Meet compliance regulations
    30%
    Reduce Costs
    21%
    Secure sensitive data
    21%


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    About HR & Payroll Solutions

    ADP Canada Co. provides integrated business administrative solution in Canada. It offers Web-based outsourcing products and services, including payroll, human resources management, time and labor management, occupational health and safety, and consulting services; and benefits management solutions to small and medium-sized businesses.

      ADP Canada Website