TechValidate Research on Aconex

33 Charts – Page 1 of 2


Aconex Customer Research

What frustrates you the most about your current project controls and cost management solutions?

Too rigid to conform to unique project requirements
25%
Takes too long to implement for new projects
33%
Poor user adoption
29%
Lack of functionality to support collaboration across project teams (internal and external)
57%
Ease of reporting
23%

Aconex Customer Research

What frustrates you the most about your current project controls and cost management solutions?

Too rigid to conform to unique project requirements
24%
Ease of reporting
28%
Poor user adoption
30%
Takes too long to implement for new projects
32%
Lack of functionality to support collaboration across project teams (internal and external)
64%

Aconex Customer Research

73% of agencies, authorities, and governments claim up to one-quarter of their projects result in disputes requiring legal action

How many of your recent projects resulted in disputes requiring mediation or legal action?

All: 9%
Up to three-quarters: 4%
Up to one-half: 13%
Up to one-quarter: 73%

Aconex Customer Research

41% of EPCs, contractors and JVs are beginning to digitally collaborate with outside organizations

What stage would you assess your organization to be at in terms of collaboration technology maturity?

Stage 1: Manual- Non-automated and/or non-integrated procedures
1%
Stage 2: Siloed- Multiple software tools used within your organization only
18%
Stage 3: Formative- The beginnings of digital collaboration with outside organizations
41%
Stage 4: Advanced- All project participants share a common, unified platform
34%
Stage 5: Transforming- Enterprise-wide adoption by all business units and partners
5%

Aconex Customer Research

46% of PM & CM firms are beginning to digitally collaborate with outside organizations.

What stage would you assess your organization to be at in terms of collaboration technology maturity?

Stage 1: Manual- Non-automated and/or non-integrated procedures: 1%
Stage 2: Siloed- Multiple software tools used within your organization only: 12%
Stage 3: Formative- The beginnings of digital collaboration with outside organizations: 46%
Stage 4: Advanced- All project participants share a common, unified platform: 41%
Stage 5: Transforming- Enterprise-wide adoption by all business units and partners: 0%

Aconex Customer Research

43% of agencies, authorities & governments are beginning to digitally collaborate with outside organizations.

What stage would you assess your organization to be at in terms of collaboration technology maturity?

Stage 1: Manual- Non-automated and/or non-integrated procedures: 8%
Stage 2: Siloed- Multiple software tools used within your organization only: 31%
Stage 3: Formative- The beginnings of digital collaboration with outside organizations: 43%
Stage 4: Advanced- All project participants share a common, unified platform: 16%
Stage 5: Transforming- Enterprise-wide adoption by all business units and partners: 2%

Aconex Customer Research

81% of EPCs, contractors & JVS see an increase in mobile technology within their industry

What have been the top 2-3 technology trends you have experienced over the past year within the infrastructure and/or construction industry?

Increasing use of mobile technology (multiple apps and devices on site)
81%
Heightened information security demands
31%
Replacement of legacy software applications with cloud/SaaS platforms
31%
Increasing use of BIM on projects
45%
Interest in analyzing project data for process efficiency
46%

Aconex Customer Research

79% of PM and CM firms see an increase in mobile technology within their industry.

What have been the top 2-3 technology trends you have experienced over the past year within the infrastructure and/or construction industry?

Increasing use of mobile technology (multiple apps and devices on site)
79%
Heightened information security demands
38%
Replacement of legacy software applications with cloud/SaaS platforms
31%
Increasing use of BIM on projects
62%
Interest in analyzing project data for process efficiency
46%

Aconex Customer Research

77% of owners see mobile technology as an increasing trend in their industry

What have been the top 2-3 technology trends you have experienced over the past year within the infrastructure and/or construction industry?

Increasing use of mobile technology (multiple apps and devices on site)
77%
Heightened information security demands
31%
Replacement of legacy software applications with cloud / SaaS platforms
37%
Increasing use of BIM on projects
48%
Interest in analyzing project data for process efficiency
42%

Aconex Customer Research

EPCs, Contractors and JVs agree easy to use software is imperative to their programs

Rate the following in terms of their level of importance to your projects (specifically pertaining to the management of information and processes):

Imperative Very important Important Not important

Data security
Project-wide common processes
Ease of use
Licensing costs
Audit trail of decisions made

Aconex Customer Research

PM & CM firms claim easy to use software is imperative to managing programs

Rate the following in terms of their level of importance to your projects (specifically pertaining to the management of information and processes):

Imperative Very important Important Not important
Data security

46%

32%

22%

0%

Project-wide common processes

41%

40%

18%

1%

Ease of use

53%

41%

6%

0%

Licensing costs

18%

45%

33%

4%

Audit trail of decisions made

42%

41%

16%

1%

Aconex Customer Research

Agencies/Authorities/Governments claim audit trails are imperative to their programs

Rate the following in terms of their level of importance to your projects (specifically pertaining to the management of information and processes):

Imperative Very important Important Not important

Data security
Project-wide common processes
Ease of use
Licensing costs
Audit trail of decisions made

Aconex Customer Research

Audit trails are imperative to owners

Rate the following in terms of their level of importance to your projects (specifically pertaining to the management of information and processes):

Imperative Very important Important Not important

Data security
Project-wide common processes
Ease of use
Licensing costs
Audit trail of decisions made

Aconex Customer Research

EPC/Contractor/JV Firms’ Biggest Challenges

What have been your top 2-3 biggest challenges to delivering projects on time and on budget?

Design complexity and/or ambitious client expectations
67%
Ability to share design concept & details with project participants quickly and efficiently
46%
Pressure to innovate
14%
Constrained by supply chain availability and/or performance (subcontractors, suppliers, consultants, etc).
58%
Errors and rework
47%

Aconex Customer Research

PM and CM Firms’ Biggest Challenges

What have been your top 2-3 biggest challenges to delivering projects on time and on budget?

Design complexity and/or ambitious client expectations
65%
Ability to share design concept & details with project participants quickly and efficiently
49%
Pressure to innovate
11%
Constrained by supply chain availability and/or performance (subcontractors, suppliers, consultants, etc).
51%
Errors and rework
52%

Aconex Customer Research

Collaboration Technology Maturity

What stage would you assess your organization to be at in terms of collaboration technology maturity?

Stage 5: Transforming- Enterprise-wide adoption by all business units and partners
3%
Stage 1: Manual- Non-automated and/or non-integrated procedures
4%
Stage 2: Siloed- Multiple software tools used within your organization only
20%
Stage 4: Advanced- All project participants share a common, unified platform
27%
Stage 3: Formative- The beginnings of digital collaboration with outside organizations
46%

Aconex Customer Research

Survey users’ biggest challenges to delivering projects on time and on budget:

What have been your biggest challenges to delivering projects on time and on budget?

Pressure to innovate
11%
Ability to share design concept & details with project participants quickly and efficiently
49%
Constrained by supply chain availability and/or performance (subcontractors, suppliers, consultants, etc).
51%
Errors and rework
52%
Design complexity and/or ambitious client expectations
66%

Aconex Customer Research

Up to 1/4 of recent infrastructure projects resulted in legal action

How many of your recent projects resulted in disputes requiring mediation or legal action?

All: 5%
Up to three-quarters: 8%
Up to one-half: 12%
Up to one-quarter: 76%

Aconex Customer Research

Contractors’ Top 5 Reporting Issues

Select the biggest reporting or visibility problem you faced using your previous project management tools.

Having to create reports manually
26%
No audit trail
25%
Lack of real-time information
22%
Lack of access to information via mobile
15%
No alerts/notifications
11%

Aconex Customer Research

Why infrastructure companies choose Aconex

Why did you ultimately choose Aconex and/or how are you using it now?

Document Management
93%
Workflows
46%
Mails & Forms
61%
Field Inspections
17%
Bidding & Tenders
20%
BIM Collaboration
10%
Reporting & Insights
23%

Aconex Customer Research

Top 3 Infrastructure Reporting Issues

Select the biggest reporting or visibility problem you faced using your previous project management tools.

No alerts / notifications
50%
No audit trail
33%
Lack of real-time information
17%

Aconex Customer Research

Top 5 infrastructure project management hurdles

What were the biggest pain points with your project management solutions before you moved to Aconex?

Hard to learn / not user-friendly
17%
Lack of training or support
33%
No mobile app / access
17%
We used different solution(s) on each project
83%

Aconex Customer Research

Infrastructure industry project challenges

Select the challenges your team faced with executing projects before using Aconex.

Lack of control and visibility (e.g. RFI status)
33%
Not having all project organizations on one system
33%
Security of sensitive project information
33%
Accessing project information in the field
50%
Using separate systems for different processes
50%
Locating current drawings, documents or communication
83%

Aconex Customer Research

Why U.S. contractors choose Aconex

Why did you ultimately choose Aconex and/or how are you using it now?

Document Management
90%
Workflows
50%
Mails & Forms
55%
Field Inspections
10%
Bidding & Tenders
14%
BIM Collaboration
19%
Reporting & Insights
31%

Aconex Customer Research

Contractors’ top 5 hurdles before Aconex

What were the biggest pain points with your project management solution(s) before you moved to Aconex?

Took too long to implement or setup
23%
Hard to learn / not user-friendly
41%
Lack of training or support
23%
No mobile app / access
30%
We used different solution(s) on each project
75%

Aconex Customer Research

Top 7 biggest project challenges before Aconex

Select the challenge(s) your team faced with executing projects before using Aconex.

Lack of visibility into portfolio performance
13%
Security of sensitive project information
36%
Lack of control and visibility (e.g. RFI status)
44%
Accessing project information in the field
53%
Not having all project organizations on one system
67%
Using separate systems for different processes
67%
Locating current drawings, documents or communication
71%

Aconex Customer Research

68% of contractors used different solutions on each project before moving to Aconex

What were the biggest pain points with your project management solution(s) before you moved to Aconex?

Took too long to implement or setup
25%
Hard to learn / not user-friendly
33%
Lack of training or support
24%
No mobile app / access
30%
We used different solution(s) on each project
68%

Aconex Customer Research

More efficiency and less stress

Why did you ultimately choose Aconex and/or how are you using it now?

Document Management
92%
Mails & Forms
64%
Workflows
48%
Bidding & Tenders
23%
Reporting & Insights
23%
Field Inspections
20%
BIM Collaboration
11%

Aconex Customer Research

Contractors’ top 5 reporting issues

Select the biggest reporting or visibility problem you faced using your previous project management tool(s).

Having to create reports manually: 27%
No audit trail: 25%
Lack of real-time information: 21%
No alerts / notifications: 12%
Lack of access to information via mobile: 15%

Aconex Customer Research

Top 5 project management solution hurdles

What were the biggest pain points with your project management solution(s) before you moved to Aconex?

We used different solution(s) on each project
68%
Hard to learn / not user-friendly
33%
No mobile app / access
30%
Took too long to implement or setup
25%
Lack of training or support
24%



More Research on Aconex