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TechValidate Research on Aconex

These pages present data that TechValidate has sourced via direct research with verified customers and users of Aconex. TechValidate stands behind the authenticity of all published data. Learn more »



1,639 Customers Surveyed

13,577 Data Points Collected

151 Published TechFacts

33 Published Charts

28 Published Case Studies



Selected Research Highlights


Aconex Customer Research

Top 5 project management solution hurdles

What were the biggest pain points with your project management solution(s) before you moved to Aconex?

We used different solution(s) on each project
68%
Hard to learn / not user-friendly
33%
No mobile app / access
30%
Took too long to implement or setup
25%
Lack of training or support
24%

Case Study

Fortune 500 Construction Company

Introduction

This case study of a Fortune 500 construction company is based on a December 2016 survey of Aconex customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Aconex is integrating well with Fluor. The new company offerings that are supported by Aconex are outstanding.”

Challenges

The business obstacles that led the profiled company to evaluate and ultimately select Aconex:

  • Solved the following hurdles by purchasing Aconex:
    • Not having all project organizations on one system
    • Their lack of control and visibility (e.g. RFI status)
    • Their security of sensitive project information
    • Using separate systems for different processes
    • Locating current drawings, documents or communication
    • Accessing project information in the field
  • Experienced the following pain points with their project management solution(s) before using Aconex:
    • Had too long of an implementation time or setup
    • Had a non user-friendly interface
    • Had no mobile app / access
  • Had a lack of access to information via mobile with their previous project management tool(s) before using Aconex.

Use Case

The key features and functionality of Aconex that the surveyed company uses:

  • Purchased Aconex for the following features:
    • Workflows
    • Mail and forms
    • Field inspections
    • BIM collaboration
    • Reporting and insights
  • Chose Aconex over the following solution(s):
    • Autodesk- BIM 360
    • Bentley & Lucy

Benefits

The surveyed company achieved the following results with Aconex:

  • Rates Aconex on the following:
    • Security and performance: better than the competition
    • Neutral platform: significantly better than the competition
    • Ease of use: best in class compared to the competition
    • Mobile access / apps: best in class compared to the competition
    • Breadth of the platform: best in class compared to the competition

Aconex Customer Statistic

100% of surveyed users had up to one-quarter of their recent projects require mediation or legal action.

100%

Case Study

Hill International, Inc.

Introduction

This case study of Hill International, Inc. is based on a December 2016 survey of Aconex customers by TechValidate, a 3rd-party research service.

“Aconex makes it easier to locate and store documents.”

Challenges

The business obstacles that led the profiled company to evaluate and ultimately select Aconex:

  • Solved the following hurdles by purchasing Aconex:
    • Not having all project organizations on one system
    • Using separate systems for different processes
  • Experienced the following pain points with their project management solution(s) before using Aconex:
    • Had to use a different solution with each project
  • Lack of real-time information with their previous project management tool(s) before using Aconex.

Use Case

The key features and functionality of Aconex that the surveyed company uses:

  • Purchased Aconex for the following features:
    • Document management
    • Mail and forms

Benefits

The surveyed company achieved the following results with Aconex:

  • Rates Aconex on the following:
    • Security and performance: better than the competition
    • Neutral platform: significantly better than the competition
    • Ease of use: significantly better than the competition
    • Mobile access / apps: better than the competition
    • Breadth of the platform: better than the competition

Aconex Customer Research

Up to 1/4 of recent infrastructure projects resulted in legal action

How many of your recent projects resulted in disputes requiring mediation or legal action?

All: 5%
Up to three-quarters: 8%
Up to one-half: 12%
Up to one-quarter: 76%

Aconex Customer Satisfaction Rating

Rosa Barker, a Document Controller at Hill International, Inc., would be likely to recommend Aconex for this reason:

Aconex is a good solution for keeping track of incoming and outgoing mail and documents.



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About Aconex

Aconex is the #1 cloud and mobile collaboration platform for the global construction industry.

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