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TechValidate Research on Aconex

These pages present data that TechValidate has sourced via direct research with verified customers and users of Aconex. TechValidate stands behind the authenticity of all published data. Learn more »



1,639 Customers Surveyed

13,577 Data Points Collected

151 Published TechFacts

33 Published Charts

28 Published Case Studies



Selected Research Highlights


Aconex Customer Satisfaction Rating

A Document Controller of a large enterprise construction company would be very likely to recommend Aconex for this reason:

Aconex is a great document management system because it’s user-friendly and easy to navigate.

Case Study

Large Enterprise Construction Company

Introduction

This case study of a large enterprise construction company is based on a December 2016 survey of Aconex customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Aconex saves lots of time looking for current drawings, RFIs and communication.”

Challenges

The business obstacles that led the profiled company to evaluate and ultimately select Aconex:

  • Solved the following hurdles by purchasing Aconex:
    • Their lack of control and visibility (e.g. RFI status)
    • Locating current drawings, documents or communication
  • Experienced the following pain point with their project management solution(s) before using Aconex:
    • Had to use a different solution with each project
  • Had to create reports manually with their previous project management tool(s) before using Aconex.

Use Case

The key feature and functionality of Aconex that the surveyed company uses:

  • Contractor
  • Purchased Aconex for the following features:
    • Document management
    • Workflows
    • Mail and forms
    • Field inspections
    • Bidding and tenders
    • Reporting and insights

Benefits

The surveyed company achieved the following results with Aconex:

  • Rates Aconex on the following:
    • Security and performance: best in class compared to the competition
    • Neutral platform: best in class compared to the competition
    • Ease of use: best in class compared to the competition
    • Mobile access / apps: significantly better than the competition
    • Breadth of the platform: significantly better than the competition

Aconex Customer Research

What frustrates you the most about your current project controls and cost management solutions?

Too rigid to conform to unique project requirements
24%
Ease of reporting
28%
Poor user adoption
30%
Takes too long to implement for new projects
32%
Lack of functionality to support collaboration across project teams (internal and external)
64%

Aconex Customer Research

Why U.S. contractors choose Aconex

Why did you ultimately choose Aconex and/or how are you using it now?

Document Management
90%
Workflows
50%
Mails & Forms
55%
Field Inspections
10%
Bidding & Tenders
14%
BIM Collaboration
19%
Reporting & Insights
31%

Aconex Customer Statistic

48% of agencies, authorities, and governments note an increase in the use of BIM within their industry

48%

Case Study

Hansen Yuncken

Introduction

This case study of Hansen Yuncken is based on a December 2016 survey of Aconex customers by TechValidate, a 3rd-party research service.

“With Aconex it’s easy to manage large amounts of project information.”

Challenges

The business obstacles that led the profiled company to evaluate and ultimately select Aconex:

  • Solved the following hurdles by purchasing Aconex:
    • Not having all project organizations on one system
    • Their lack of control and visibility (e.g. RFI status)
    • Their security of sensitive project information
    • Using separate systems for different processes
    • Locating current drawings, documents or communication
    • Accessing project information in the field
  • Experienced the following pain points with their project management solution(s) before using Aconex:
    • Had a non user-friendly interface
    • Had a lack of training or support
    • Had no mobile app / access
    • Had to use a different solution with each project
  • Had a lack of real-time information with their previous project management tool(s) before using Aconex.

Use Case

The key features and functionality of Aconex that the surveyed company uses:

  • Purchased Aconex for the following features:
    • Document management
    • Mail and forms
    • Field inspections
    • BIM collaboration
    • Reporting and insights
  • Chose Aconex over the following solution(s):
    • ProjectCentre

Benefits

The surveyed company achieved the following results with Aconex:

  • Rates Aconex on the following:
    • Security and performance: best in class compared to the competition
    • Neutral platform: significantly better than the competition
    • Ease of use: best in class compared to the competition
    • Mobile access / apps: best in class compared to the competition
    • Breadth of the platform: significantly better than the competition


More to Explore



About Aconex

Aconex is the #1 cloud and mobile collaboration platform for the global construction industry.

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