WhatsUp® Gold Customer Research
What feature of WhatsUp® Gold do you value the most when compared against competitive solutions?
WhatsUp® Gold Customer Research
Please rate WhatsUp® Gold on the following features and capabilities compared to other vendors/competitors you have evaluated or used.
Best in Class
Significantly Better
Better
Neutral
| Breadth of capabilities & integrations |
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| Ease of use for increased adoption |
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| Dedicated & responsive customer support |
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| Value returned for the price |
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| Overall software performance |
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WhatsUp® Gold Customer Research
What were the top benefits you realized after implementing WhatsUp® Gold?
| Improved network and application reliability and performance |
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| Improved overall user and/or customer experience / SLAs |
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| Improved overall network performance |
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| Reduced overall workload |
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| Overall-Cost reduction |
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WhatsUp® Gold Customer Research
What type of infrastructure/network/operational challenges did you experience prior to using WhatsUp® Gold?
| Network Mapping |
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| Network Performance |
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| Log Management / Monitoring |
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| Application Performance |
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| Configuration Management |
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| Wireless Network Monitoring |
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| Monitoring Cloud-based Resources |
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WhatsUp® Gold Customer Research
What were the top benefits you realized after implementing WhatsUp® Gold?
| Improved network and application reliability and performance |
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| Improved overall user and/or customer experience / SLAs |
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| Improved overall network performance |
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| Reduced overall workload |
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| Overall-Cost reduction |
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| Other |
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