TechValidate Research on WhatsUp® Gold


WhatsUp® Gold Case Study

Lee University

Introduction

This case study of Lee University is based on a June 2020 survey of WhatsUp® Gold customers by TechValidate, a 3rd-party research service.

“The system is definitely needed to help us monitor various systems. It’s a good tool to have.”

Challenges

Infrastructure, network, and operational challenges experienced prior to using WhatsUp® Gold:

  • Log Management / Monitoring

Use Case

The company is using WhatsUp® Gold to monitoring 50-100 devices (routers, switches, etc.) and most values WUG’s breadth of capabilities and support. They were able to see a return on their investment immediately and were able to increase the productivity of their IT staff by 20-30%.

Results

The surveyed organization achieved the following results with WhatsUp® Gold:

  • Top benefits realized after implementing WhatsUp® Gold:
    • An improved overall user and/or customer experience / SLAs
    • And improved network and application reliability and performance
  • When compared to other vendors/competitors evaluated or used, they rated WhatsUp® Gold Significantly Better for the following features:
    • Breadth of capabilities & integrations
    • Ease of use for increased adoption
    • Overall software performance




About This Data

This data was sourced directly from verified users of WhatsUp® Gold by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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