TechValidate Research on WhatsUp® Gold

WhatsUp® Gold Case Study



This case study of MTCO is based on a June 2020 survey of WhatsUp® Gold customers by TechValidate, a 3rd-party research service.

“It’s the heart of the network. If it isn’t running, then we don’t know what else is.”


Infrastructure, network, and operational challenges experienced prior to using WhatsUp® Gold:

  • Network Mapping
  • Network Performance
  • Configuration Management

Use Case

The company is using WhatsUp® Gold to monitoring 200+ devices (routers, switches, etc.) and was able to increase the productivity of their IT staff by 30-40% with WhatsUp® Gold.


Top benefits realized after implementing WhatsUp® Gold:

  • An overall cost reduction
  • A reduced overall workload
  • An improved overall network performance
  • And improved network and application reliability and performance

When compared to other vendors/competitors evaluated or used, the company rates WhatsUp® Gold as Best In Class or Significantly Better for the following:

  • Breadth of capabilities & integrations
  • Ease of use for increased adoption
  • Dedicated & responsive customer support
  • Value returned for the price
  • Overall software performance

About This Data

This data was sourced directly from verified users of WhatsUp® Gold by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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