418 Customers Surveyed
3,510 Data Points Collected
73 Published TechFacts
5 Published Charts
7 Published Case Studies
WhatsUp® Gold Customer Research
What feature of WhatsUp® Gold do you value the most when compared against competitive solutions?
WhatsUp® Gold Case Study
This case study of a state & local government is based on a June 2020 survey of WhatsUp® Gold customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“Trusted by all user parties! We’ve augmented it with a custom made app display using a third-party analysis tool, that reads the WUG dB to give a simple Red/Yellow/Green status display for all of the individual physical sites we monitor, so management, who does not want to get bogged down in details, has a simple way of knowing where issues exist, and how serious it is (red is bad, yellow is a concern, and green is a normal operations). Clicking on any circle representing a site, and it instantly pops up a graph over a much longer period of time than the default SQLExpress dB allows, so they can see how their long- trending is or planning purposes, without management types having to dig thru the level of the details WUG collects and displays for the technical folks actually managing the network, and sort thru it, for the bandwidth of the circuit to that site.”
The business challenges that led the profiled organization to evaluate and ultimately select WhatsUp® Gold:
The key features and functionalities of WhatsUp® Gold that the surveyed organization uses:
The surveyed organization achieved the following results with WhatsUp® Gold:
WhatsUp® Gold Customer Research
Please rate WhatsUp® Gold on the following features and capabilities compared to other vendors/competitors you have evaluated or used.
Best in Class
Significantly Better
Better
Neutral
| Breadth of capabilities & integrations |
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| Ease of use for increased adoption |
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| Dedicated & responsive customer support |
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| Value returned for the price |
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| Overall software performance |
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WhatsUp® Gold Case Study
This case study of Ford Motor Company is based on a June 2020 survey of WhatsUp® Gold customers by TechValidate, a 3rd-party research service.
“It helps to manage devices on the network.”
The business challenges that led the profiled company to evaluate and ultimately select WhatsUp® Gold:
The company uses WhatsUp® Gold to monitor 200+ devices (routers, switches, etc.).
They achieved the following results with WhatsUp® Gold:
Compared to other vendors/competitors evaluated or used, they rated WhatsUp® Gold Significantly Better on the following fronts:
WhatsUp® Gold Website Progress Website
