TechValidate Research on 321 Gang IBM

321 Gang Case Study

Large Enterprise Construction Company


This case study of a large enterprise construction company is based on a May 2023 survey of 321 Gang customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“321Gang provides great support and knowledge of the IBM products.”


The business challenges that led the profiled company to evaluate and ultimately select 321 Gang:

  • What challenges were you experiencing with your previous solution before switching to IBM Rational/Engineering tools?
    • Fragmented information
    • Lack of project visibility
    • Inconsistent processes

Use Case

Which IBM Rational/Engineering solutions has your organization been using?

  • IBM DOORS Next

What are your most important service needs when using 321 Gang services for IBM Rational/Engineering solutions?

  • Training
  • Mentoring
  • Implementation


What were the most valuable aspects/features of IBM Rational/Engineering solutions in your decision to choose these products over other solutions?

  • Scalability and flexibility
  • Traceability

What benefits have you experienced after using IBM Rational/Engineering solutions?

  • Improved productivity
  • Improved quality
  • Better decision-making
  • Increased customer satisfaction
  • Better coordination with their partners/supply chain

Improvements after using IBM Rational/Engineering solutions:

  • Improved efficiency: Up to 10%
  • Improved quality: 10-24%
  • Better decision-making: 10-24%
  • Better team collaboration: 10-24%

IBM Rational/Engineering on the following capabilities compared to other vendors/solutions:

  • Complete end-to-end solution: Better
  • Compatibility with other tools: Better
  • Integration: Better
  • Customer support: Better
  • Scalability and flexibility: Better

Confirmed that when looking to purchase licenses or get consulting support for IBM Rational/Engineering products, they are extremely likely to consider 321 Gang first.

About This Data

This data was sourced directly from verified users of 321 Gang IBM by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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