TechValidate Research on HPE Hybrid IT Solutions

84% of surveyed organizations are likely to recommend HPE Datacenter Care service.*

98% of surveyed organizations agree that their HPE Datacenter Care service team cares about their success.

98% of surveyed organizations agree that it is easy to work with their HPE Datacenter Care service team.

62% of surveyed organizations reduced time to meet compliance requirements by more than 25% since deploying HPE Datacenter Care service.

68% of surveyed organizations increased the number of SLAs met by more than 25% since deploying HPE Datacenter Care service.

66% of surveyed organizations reduced operational costs by more than 25% or more since deploying HPE Datacenter Care service.

71% of surveyed organizations reduced the time to complete new projects by more than 25% since deploying HPE Datacenter Care service.

73% of surveyed organizations reduced the time to resolve IT issues by more than 25% since deploying HPE Datacenter Care service.

70% of surveyed organizations reduced downtime by more than 25% since deploying HPE Datacenter Care service.

70% of surveyed organizations report that HPE Datacenter Care service has helped their organization by giving them access to HPE IT best practices.

72% of surveyed organizations report that HPE Datacenter Care service has helped their organization by improving the operational efficiency of their IT.

86% of organizations agreed with the following statement:

“HPE Datacenter Care service helps us align better with business priorities.”

98% of surveyed organizations rate HPE Datacenter Care services access to HPE experts as valuable for supporting their IT in mitigating risks.

92% of surveyed organizations rate HPE Datacenter Care services focused delivery of agreed action plans as valuable for supporting their IT in migrating risks.

89% of surveyed organizations rate HPE Datacenter Care services tools and automation as valuable for supporting their IT in migrating risks.

92% of surveyed organizations rate HPE Datacenter Care services flexible support options as valuable for supporting their IT in migrating risks.

98% of surveyed organizations rate HPE Datacenter Care services access to technology specialists as valuable for supporting their IT in migrating risks.

95% of surveyed organizations rate HPE Datacenter Care services proactive issue identification and prevention as valuable for supporting their IT in migrating risks.

HPE Datacenter Care has helped 69% of surveyed organizations quickly resolve IT challenges with critical issues.

89% of surveyed organizations rate HPE Datacenter Care service’s coverage of IT environment support in one contract as valuable.

88% of surveyed organizations rate HPE Datacenter Care service’s flexibility to add other deliverables as needed as a valuable feature.

100% of surveyed organizations rate HPE Datacenter Care service’s incident management process including 24*7 coverage as valuable.

84% of surveyed organizations rate HPE Datacenter Care service’s ability to support a multivendor environment as a valuable business benefit.

99% of surveyed organizations rate HPE Datacenter Care service’s assigned HPE support team who understands their environment as a valuable addition to their teams.

98% of surveyed organizations rate HPE Datacenter Care service’s access to HPE expertise as valuable.