HPE SimpliVity Customer Research
Based on your support experience, please rate your satisfaction based on how the outcome addressed your business need.
Very satisfied | Satisfied | Not Satisfied | |
---|---|---|---|
Support experience with initial deployment delivered by HPE (remote) |
52% |
27% |
21% |
Support experience with initial deployment delivered by HPE (onsite) |
71% |
24% |
5% |
Support experience with initial deployment delivered by partner |
72% |
19% |
9% |
Support experience with initial deployment delivered by a trained customer |
67% |
25% |
8% |
Support experience with software upgrades (hypervisor and/or HPE SimpliVity software) |
32% |
42% |
26% |
Support experience with the majority of cases and incidents with HPE SimpliVity |
37% |
42% |
21% |
Support experience relating to having easy access to knowledgebase, support portal, forums |
30% |
43% |
27% |