Gordon Flesch Company Customer Statistic
SUPERIOR CUSTOMER SERVICE
81% of surveyed IT organizations said compared to the competition, GFC’s customer service is superior.
Gordon Flesch Company Customer Satisfaction Rating
An Engineering Director at a medium enterprise media & entertainment company would be likely to recommend Gordon Flesch Company for this reason:
Great company to work with. They listen to our needs and recommend products that meet those needs and our budget.
Gordon Flesch Company Customer Satisfaction Rating
An Operations Manager at a small chiropractic clinic would be very likely to recommend Gordon Flesch Company for this reason:
When we were first looking at getting a new printer company they were very quick and kind. And when we need refills on ink or need to put in an order for repair, it is very easy to call in.
Gordon Flesch Company Customer Satisfaction Rating
Donna Erickson, an Owner at Alisun Business Printing, would be very likely to recommend Gordon Flesch Company for this reason:
We have personally had a great experience and were even willing to pay more this last go round to get a higher quality of tech support.
Gordon Flesch Company Customer Satisfaction Rating
A Business Operations at a small electronics company would be very likely to recommend Gordon Flesch Company for this reason:
Consistent local support has been great over the years. Ease of use for submitting copy counts and bill pay. Service people are prompt and helpful.
Gordon Flesch Company Customer Satisfaction Rating
A CFO at a small business banking company would be very likely to recommend Gordon Flesch Company for this reason:
Everyone was very professional and communication was exceptional. Didnt matter if it was communication about a delay or time of arrival, it was always timely and much appreciated.
Gordon Flesch Company Customer Satisfaction Rating
Jason Thelen, an Infrastructure and Security Manager at BatteriesPlus LLC, would be very likely to recommend Gordon Flesch Company for this reason:
The service and support is great. I enjoy working with every employee from Sales to support. Gordon Flesch Company products and services are a great value.
Gordon Flesch Company Customer Satisfaction Rating
An IT Manager at a small business chemicals company would be very likely to recommend Gordon Flesch Company for this reason:
GFC has come through with any and all requests that we have sent them. From, basic break/fix, all the way to deep administration with Lexmark printers.
Gordon Flesch Company Customer Satisfaction Rating
Pamela Spicer, an Administrative Director at CEC, Inc., would be very likely to recommend Gordon Flesch Company for this reason:
We have worked with GFC for many years and like the personalities and professionalism and willingness to work with us.
Gordon Flesch Company Customer Satisfaction Rating
An Administrative Director at a local library would be very likely to recommend Gordon Flesch Company for this reason:
This is a great company. Everyone is very responsive when we need supplies or service on equipment or a quote for new equipment.
Gordon Flesch Company Customer Satisfaction Rating
Michael Sachs, an IT Manager at Miron Construction Co., Inc., would be very likely to recommend Gordon Flesch Company for this reason:
I believe that they provide great solutions and build a relationship with their customers to understand their business needs.
Gordon Flesch Company Customer Satisfaction Rating
Deb Pickett, an Owner at Southwest Graphics at Southwest Graphics, would be very likely to recommend Gordon Flesch Company for this reason:
Service , service, service! Second to none. I can buy equipment from anyone, anywhere, cheaper on the internet and from companies in Dubuque. I continue to buy from GFC because of their outstanding service department.
Gordon Flesch Company Customer Satisfaction Rating
An Assistant Manager at a manufacturing company would be very likely to recommend Gordon Flesch Company for this reason:
Mostly because of our sales rep who keeps in touch, answers questions clearly, and is very personable. We’ve also had good support from the service department and when there was a problem with billing, from the account manager. It’s all about the people!
Gordon Flesch Company Customer Satisfaction Rating
John Meyer, an IT Director at WISCONSIN LUTHERAN COLLEGE, would be very likely to recommend Gordon Flesch Company for this reason:
GFC has been a great partner to help with our needs on campus. They are quick to reply to us when we have issues or questions, and always work for the best solution.
Gordon Flesch Company Customer Satisfaction Rating
Bruce Goldade, a Copy Center Manager at The University of Wisconsin-Madison Chemistry, would be very likely to recommend Gordon Flesch Company for this reason:
I’ve dealt with Gordon Flesch for over 35 years. From their sales team, machine techs, and Accounts Receivable staff, I’ve received nothing but the best.
They are the reason I’ve made the Chemistry Copier Center a Canon copier-only operation. I’m retiring soon and will greatly miss them all and know that it was them who helped make my copy center the great operation that it is now.
Gordon Flesch Company Customer Satisfaction Rating
An IT Director at an educational institution would be very likely to recommend Gordon Flesch Company for this reason:
Very responsive to all our needs. This can be rare for a small school to get the attention it needs and Gordon Flesch is just there for us when anything needs attention
Gordon Flesch Company Customer Satisfaction Rating
Brandon Boeck, an IT Manager at Matthiesen, Wickert, Lehrer, S.C., would be very likely to recommend Gordon Flesch Company for this reason:
Gordon Flesch is my favorite vendor that I use for our firm. The individuals I work with are always incredibly knowledgeable, can help me with our needs for every single one of our branches all across the United States, and after using them for 6+ years I have never had a single complaint.
Gordon Flesch Company Customer Satisfaction Rating
An Administrative Director at a small business industrial manufacturing company would be very likely to recommend Gordon Flesch Company for this reason:
The staff at Gordon Flesch have always been professional, friendly, and helpful when needed. The staff was very accommodating while assisting us during the transition of our reduction in force and selecting our company services and plan.
Gordon Flesch Company Customer Testimonial
We did not have something that we needed to run our machine. We did not order it, because we did not know we needed to. Our technician came out with the item the same day and got our copier up and running quickly the same day.
— Operations Manager, Medium Enterprise Healthcare Company
Gordon Flesch Company Customer Testimonial
Tiffany put together options for printers with the features and benefits and answered all of our questions to make sure we got the correct printer for our needs. She put us on a lease program that includes consumables which saves us money. She was great to deal with.
— Operations Manager, Small Business Automotive & Transport Company
Gordon Flesch Company Customer Testimonial
The service gentlemen that comes to us always check to ensure I do not need anything before he leaves. Sometimes when it is during busy patient hours. He is courteous and waits for me to finish patient interaction.
— Operations Manager, Small Business Healthcare Company