TechValidate Research on Gordon Flesch Company

These pages present data that TechValidate has sourced via direct research with verified customers and users of Gordon Flesch Company. TechValidate stands behind the authenticity of all published data. Learn more »



784 Customers Surveyed

5,758 Data Points Collected

80 Published TechFacts

21 Published Charts

13 Published Case Studies



Selected Research Highlights


Gordon Flesch Company Case Study

Outagamie County

Introduction

This case study of Outagamie County is based on a June 2021 survey of Gordon Flesch Company customers by TechValidate, a 3rd-party research service.

“Customer service is the biggest difference. If you email with a question, you know you will get a response that day or within that hour. This is the best customer service out of any vendor I have worked with throughout my career. Our Account Executive is quick in responding or providing with anything we need and billing is easy and understandable.”

Challenges

Outagamie County needed to control costs and deploy more efficient printing technology. The organization hoped automatic meter reads, fleet management and spreadsheet invoicing could help.

Use Case

Thanks to GFC Leasing, they were able to adopt these solutions with no hidden fees or surprises and enjoy the convenience of one point of contact.

Results

Outagamie County now enjoys less downtime, added security, and improved customer service, all of which they find extremely valuable.

Gordon Flesch Company Customer Testimonial

Positive Experience with GFC Service Technicians

The on-site service technician that came out was very efficient, he figured out the problem and was able to fix it in a timely manner.

Alison Kempema, Administrative Director, Walinga Inc

Gordon Flesch Company Customer Testimonial

Positive Experience with GFC Service Technicians

Both technicians that visit our office are polite and very knowledgeable. They know how to fix the problem and complete the job quickly.

Administrative Director, State & Local Government

Gordon Flesch Company Case Study

Wisconsin Public Schools

Introduction

This case study of Wisconsin Public Schools is based on a June 2021 survey of Gordon Flesch Company customers by TechValidate, a 3rd-party research service.

“The Flesch family values and vision are instilled into GFC. No matter who you work with, you get the best pricing, service, and the best overall experience.”

Challenges

Wisconsin Public School hoped to control printing costs and deploy more efficient printing technology. The organization hoped Gordon Flesch Company’s imageCARE Managed Print Service, automatic meter reads and Just-In-Time (JIT) Toner delivery would solve their challenges.

Use Case

Thanks to GFC Leasing, Wisconsin Public Schools was able to adopt these solutions with no hidden fees or surprises and enjoys the convenience of one point of contact.

Results

Since adopting the Gordon Flesch Company’s managed print services, Wisconsin Public Schools has found the reduced downtime, added security and improved customer service very valuable. The Gordon Flesch Company is a strategic partner, providing a full line of products which has made Wisconsin Public Schools extremely satisfied.

Gordon Flesch Company Customer Research

CANON RELIABILITY

99% of GFC customers surveyed were satisfied with Canon’s reliability:

Extremely Satisfied: 57%
Very Satisfied: 31%
Satisfied: 11%

Gordon Flesch Company Customer Research

BENEFITS OF GFC’S imageCARE+ (MPS)

Here are the benefits that GFC Customers experience from using GFC’s imageCARE+.

Automatic Meter Reads
83%
Just-In-Time (JIT) Toner
49%
Fleet Management
20%
Recycling Options
16%
Mobile Printing
13%


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