TechValidate Research on Gordon Flesch Company

These pages present data that TechValidate has sourced via direct research with verified customers and users of Gordon Flesch Company. TechValidate stands behind the authenticity of all published data. Learn more »



784 Customers Surveyed

5,758 Data Points Collected

80 Published TechFacts

21 Published Charts

13 Published Case Studies



Selected Research Highlights


Gordon Flesch Company Customer Research

BENEFITS OF USING CANON

GFC customers experienced all of the following benefits from using Canon products.

Extremely Satisfied Very Satisfied Satisfied Slightly Satisfied Not Satisfied

Reliability
Value
Features
Brand Trust
Full Line of Products

Gordon Flesch Company Case Study

Outagamie County

Introduction

This case study of Outagamie County is based on a June 2021 survey of Gordon Flesch Company customers by TechValidate, a 3rd-party research service.

“Customer service is the biggest difference. If you email with a question, you know you will get a response that day or within that hour. This is the best customer service out of any vendor I have worked with throughout my career. Our Account Executive is quick in responding or providing with anything we need and billing is easy and understandable.”

Challenges

Outagamie County needed to control costs and deploy more efficient printing technology. The organization hoped automatic meter reads, fleet management and spreadsheet invoicing could help.

Use Case

Thanks to GFC Leasing, they were able to adopt these solutions with no hidden fees or surprises and enjoy the convenience of one point of contact.

Results

Outagamie County now enjoys less downtime, added security, and improved customer service, all of which they find extremely valuable.

Gordon Flesch Company Customer Research

FULL SOLUTION SET

95% of GFC customers surveyed experienced a FULL SOLUTION SET compared against competitive solutions:

Extremely Valuable: 30%
Very Valuable: 32%
Valuable: 28%

Gordon Flesch Company Customer Satisfaction Rating

HEALTHCARE

An End User at a small business healthcare company would be very likely to recommend Gordon Flesch Company:

Always helpful, easy service ticket process and quick to respond.

Gordon Flesch Company Case Study

Bay Reporting Service, Inc.

Introduction

This case study of Bay Reporting Service, Inc. is based on a June 2021 survey of Gordon Flesch Company customers by TechValidate, a 3rd-party research service.

“We have been pleased with the Gordon Flesch Company. The equipment is reliable and when we need service the response time has been as promised.”

Challenges

Bay Reporting Services fleet needed to control printing costs and deploy more efficient printing technology. The organization hoped the Gordon Flesch Company’s imageCARE managed print service’s automatic meter reads, fleet management and mobile printing could help.

Use Case

Thanks to GFC Leasing, they were able to adopt not only these solutions but a variety of business assets.

Results

Bay Reporting Service, Inc. now enjoys less downtime, added security and improved customer service, all of which they find extremely valuable.

Gordon Flesch Company Customer Satisfaction Rating

HIGHER EDUCATION

A Finance Professional at an educational institution would be very likely to recommend Gordon Flesch Company:

Very accommodating and friendly!



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