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About This Research

About This Research Data

The research data presented here was collected directly from Code42 customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by Code42. You can explore all of TechValidate's independent research on Code42 here →


About TechVaidate


About TechValidate

TechValidate collects, verifies and publishes exclusive research data on technology products and services that is sourced directly from 6,126,087 verified users of those products.

You can learn more about TechValidate here →

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Code42 team

A selection of TechValidate research findings from surveys of Code42 customers and users.

Code42's customer-first approach wins hearts and high marks. Customers say tech support ranges from excellent to awesome.


10 out of 10: "Great product, excellent support, good price structure."
10 out of 10: "... great reliability and excellent support."
10 out of 10: "The service and support are incredible."
10 out of 10: "Great product. Great support."
10 out of 10: "Solid performance from the team at Code42."
10 out of 10: "The service and support has been great."
10 out of 10: "Extremely satisfied with the service and ease of use."
10 out of 10: "Love everything about CrashPlan and the support that comes with it."
10 out of 10: "Have to support a company this awesome."
10 out of 10: "Friendly people, good value, easy to set up and operate."
10 out of 10: "Fantastic product, great service."
10 out of 10: "I have had nothing but great experiences."
10 out of 10: "Reliability, security and great support."
10 out of 10: "CrashPlan works great and the support is excellent."
10 out of 10: "Great product and even better support."
10 out of 10: "I love CrashPlan, and the support is excellent."
10 out of 10: "Love CrashPlan and the support that comes with it."
10 out of 10: "The tech support has been wonderful."