This case study of Suddenlink Communications is based on a May 2014 survey of Frost & Sullivan Executive MindXchange customers by TechValidate, a 3rd-party research service.
“Several processes such as the customer mapping and moments of magic were takeaways that will mold interaction and solutions. The networking, technological updates and takeaways make this a week that can change a year for our customer’s experience. It is wonderful to meet others with similar challenges and share best-practices to create positive change.”
This case study of United Site Services, Inc. is based on a April 2014 survey of Frost & Sullivan Executive MindXchange customers by TechValidate, a 3rd-party research service.
“I was able to pick-up some best practices from many of the sessions I have attended and in some cases have already put them in place in my business today.”
“The overall experience gained in the various sessions was invaluable to me, offering a chance to network with my peers and to see some of the latest Contact Center technology available.”
This case study of Kennametal Inc. is based on a April 2014 survey of Frost & Sullivan Executive MindXchange customers by TechValidate, a 3rd-party research service.
“Allows us to implement the virtual workforce project we have been working on. The Executive MindXchange allowed me to connect at the right level to obtain the best practice information and examples needed to support my organization.”
“The interaction and networking opportunities were perfect. The event allowed me to make some great contacts that will now be come regular colleagues for life. The keynotes were outstanding.”
The unique interactive structure of a Frost & Sullivan Executive MindXchange leads to:
| Access to best practices |
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| Increased networking & relationship building |
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| A forum which allows me to get real solutions to my business challenges |
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| More value overall |
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