What Healthcare Customers Are Saying About Quest



Binary Tree by Quest Customer Fact

Migrator Pro for AD allows for customization

A medium enterprise healthcare company solved challenges after merging Active Directory because the tool offers customizable actions and tasks which allowed them to make modifications as needed.

Quest Microsoft Platform Management Customer Testimonial

Thoughts on Quadrotech solutions being added to Quest portfolio?

Looking forward to exploring this new area that Quest has to offer now. Hopefully, in the near future we can test it out.

Security Officer, Large Enterprise Healthcare Company

Quest Microsoft Platform Management Customer Testimonial

Do you expect the need for more or fewer AD consolidations in the upcoming 6 months?

More. I’m speaking to two efforts. One is moving forward with a domain migration of another hospital, as Covid has not massively impacted them. The second migration has been impacted by Covid, in that a lot of funds that were to pay for the migration were used to stage up for the Covid response. We are in a wait-and-see approach for the second migration.

IT Manager, Medium Enterprise Healthcare Company

Quest Microsoft Platform Management Customer Testimonial

If you have used Microsoft Active Directory Tools (ADMT) for AD consolidation in the past, please describe your experience.

These tools are fine in a very small environment or if you have all of the planets aligned together. If you want a seamless transition or to minimize the impact to your users, stay away from ADMT and stick to Quest.

IT Manager, Medium Enterprise Healthcare Company

Quest Customer Testimonial

How do you think you could benefit from this acquisition?

It will definitely shorten up our list of vendors to consider for doing any tenant to tenant migration and coupled with our M&As, can provide us with a one stop shopping for all of those needs! Quest’s efforts are precise: they know their solutions and are not busy spreading their presence in a lot of little places, but instead choosing to focus themselves on a number of areas and doing it well.

Paul Caron, IT Manager, MaineHealth

Quest Customer Testimonial

What are your thoughts on the recent Quest acquisition of Binary Tree?

With the dominance that Quest has had in the M&A business, the acquisition of Binary Tree will definitely be a great addition to their portfolio. This will strengthen their footprint in the tenant-to-tenant migrations.

Paul Caron, IT Manager, MaineHealth

Quest Microsoft Platform Management Customer Satisfaction Rating

Brett Herman, a Director at Upstream Rehabilitation, would be very likely to recommend Quest Microsoft Platform Management for this reason:

Quest AD/Exchange Management allowed us to shrink the amount of time and reduce the mistakes that would have occurred by trying to manually or script the moves for 2,200 employees, and 2,700 mailboxes, distribution groups, and service accounts.

Enterprise Reporter Customer Statistic

90% of surveyed customers agree that Enterprise Reporter helped them achieve their goals for security and compliance.

90%

Enterprise Reporter Customer Testimonial

If you used native reporting before Enterprise Reporter, please explain your experience.

Very cumbersome and time-consuming.

IT Systems Analyst, Healthcare

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to O365?

Authentication issues and tools like Teams and email availability.

Engineer, Large Enterprise Healthcare Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to O365 and your remote workforce?

Authentication issues or any other potential problems related to access.

Engineer, Large Enterprise Healthcare Company

Quest Customer Testimonial

As a result of the current situation, what IT plans in your roadmap have been de-prioritized or re-prioritized?

Some projects that are not critical have been pushed back and covid related new projects have been placed on the top ie deploying hardware to end users so they can work remote successfully.

Engineer, Large Enterprise Healthcare Company

Quest Customer Satisfaction Rating

10 out of 10 rating for Quest Microsoft Platform Management

An IT Manager at a medium enterprise healthcare company would be very likely to recommend Quest for this reason:

Their products and professional services do what they say they will do.

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to Active Directory?

I’m honestly not worried about our current AD infrastructure. COVID is mostly affecting our planning process.

System Administrator, Large Enterprise Healthcare Company

Quest Customer Testimonial

As a result of the current situation, what AD-related plans in your roadmap have been de-prioritized or re-prioritized?

We have postponed nearly all impactful changes to our AD environment including Domain Controller upgrades, as well as RADIUS server upgrades. Basically any change that could negatively affect VPN is on hold.

System Administrator, Large Enterprise Healthcare Company

Quest Customer Testimonial

How long are you planning for this approach to supporting the Business and why?

At least through April, then we will re-evaluate.

System Administrator, Large Enterprise Healthcare Company

Quest Customer Testimonial

With all of the uncertainty, yet IT needing to keep things running, what advice would you share with peers?

Set up your home office similar to how you had it set up in the office. Keep your same routines and rituals as before. Take breaks, walk outside and remember to take challenges as they come and not worry too much about things you can’t control.

System Administrator, Large Enterprise Healthcare Company

Quest Customer Testimonial

With all of the uncertainty, yet IT needing to keep things running, what advice would you share with peers?

Cut yourselves some slack. Having to work full time remotely while having children you need to teach is a lot to ask someone. Give yourself breaks. Get up and walkabout. You’re also much more acutely focused at home, without the constant work interruptions. You are making a real difference every day, it’s just a different difference.

IT Manager, Medium Enterprise Healthcare Company

Quest Customer Testimonial

How long are you planning for this approach to supporting the Business and why?

For the foreseeable future, until we see a flattening of the Covid19 curve.

IT Manager, Medium Enterprise Healthcare Company

Quest Customer Testimonial

As a result of the current situation, what AD-related plans in your roadmap have been de-prioritized or re-prioritized?

None – we have slowed down in most aspects, as we don’t have the staff to push forward on all fronts. We make progress where we can.

IT Manager, Medium Enterprise Healthcare Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to Active Directory?

With all of the other work that we’re being asked to do to support our hospital’s ability to react to the Covid19 outbreak, we could lose focus on protecting our environment. We’ve seen a steep ramp-up in malware attempts via email that are getting blocked, mostly related to Covid19, playing on people’s fears.

IT Manager, Medium Enterprise Healthcare Company

Quest Metalogix Migration Solutions Customer Testimonial

What was the most unexpected challenge you had with your SharePoint migration?

The time it takes to migrate from on-prem to online.

IT Systems Analyst, Medium Enterprise Healthcare Company

Quest Metalogix Migration Solutions Customer Testimonial

What was the most unexpected challenge you had with your SharePoint migration?

Our biggest challenge has been prioritizing the project.

IT Manager, Medium Enterprise Healthcare Company

Quest Metalogix Migration Solutions Customer Satisfaction Rating

Metalogix Content Matrix successfully migrates from SP 2013 to SP 2019

An IT Manager at a medium enterprise healthcare company would be likely to recommend Quest Metalogix Migration Solutions for this reason:

It seems to work fine for our purposes and supports migrating from SP 2013 to SP 2019.

Quest Metalogix Migration Solutions Customer Satisfaction Rating

Royal College of Physicians Recommends Quest Metalogix Content Matrix

Richard Newton, an IT Systems Analyst at Royal College of Physicians, would be likely to recommend Quest Metalogix Migration Solutions for this reason:

I’ve been using this product for a long time and it answers all our migration requirements, having also evaluated competitor products in the past.

Quest Metalogix Customer Testimonial

Most beneficial feature

Metalogix allowed us to create templates for sites and spin up sites quickly.

IT Professional, Large Enterprise Health Care Company

Quest Metalogix Customer Testimonial

Lesson learned on content migration

Ensure your end point is functioning properly.

IT Professional, Medium Enterprise Health Care Company

Quest Metalogix Customer Testimonial

Lesson learned – content migration:

End-user communication before and after migration, user mapping while migrating between environment to map permission, deferred required fields, etc.

IT Architect, Medium Enterprise Health Care Company

Quest Metalogix Customer Testimonial

Lesson learned on content migration:

Plan plan plan.

IT Manager, Medium Enterprise Health Care Company

Quest Metalogix Customer Testimonial

Most beneficial feature of Content Matrix:

We could migrate from 2010 to 2016 without a 2013 environment.

IT Manager, Medium Enterprise Health Care Company

Quest Metalogix Customer Testimonial

Most beneficial feature to LE Healthcare? Better served business needs migrating SP2010 to 2016

This was very beneficial for letting us consolidate our web apps and rearchitect our environment in a way that better served our business needs, and allowed us to migrate directly from SharePoint 2010 to 2016.

IT Specialist, Large Enterprise Health Care Company

Quest Metalogix Customer Testimonial

Most beneficial feature to Healthcare?

I have managed to migrate lists and team sites to a new 2016 server from an existing 2010 UAT server. Quite impressive.

IT Professional, Medium Enterprise Health Care Company

Azure AD Customer Testimonial

Describe an incident where objects in Azure AD or Office 365 were deleted or modified, and how did it impact your business?

A group of users lost access, and we needed to reinstall the group so access could be restored.

IT Architect, Large Enterprise Health Care Company

Quest Microsoft Platform Management Customer Satisfaction Rating

Customer migrating due to M&A activity recommends Quest

Steven Crisapulli, an IT Manager at Work Health Group, would be likely to recommend Quest Microsoft Platform Management for this reason:

Quest worked well for our purposes.

Quest Microsoft Platform Management Customer Testimonial

How have we helped make you a hero?

Helped us out with compliance initiatives.

Bill Vierow, Network Administrator, INSTYMEDS

Quest Microsoft Platform Management Customer Testimonial

How have we helped make you a hero?

By being able to easily and quickly run an AD restore of a user that was removed in AD.

David Krause, IT Manager, UnitedHealth Group Incorporated

Quest Microsoft Platform Management Customer Satisfaction Rating

Opim Orthopedics uses Quest for O365 migrations

Christian Rekowski, an IT Director at Optim Orthopedics, LLC, would be very likely to recommend Quest Microsoft Platform Management for this reason:

Ease of use, cost and effectiveness.

Quest InTrust Customer Fact

A Global 500 health care company reduced storage costs by 81-100% with InTrust’s highly-compressed repository.

Quest InTrust Customer Satisfaction Rating

Tamer Zein, an IT Specialist at Alberta Health Services, would be very likely to recommend Quest InTrust for this reason:

The tool is capable of integrating with many event log generator tools.

Quest InTrust Customer Fact

A Global 500 health care company uses InTrust to increase the speed of security investigations and audits with full-text search on all native logs and to automate responses to specific events.

Quest InTrust Customer Fact

A Global 500 health care company uses Quest IT Security Search to analyze InTrust data.

Quest Enterprise Reporter Customer Testimonial

Without Enterprise Reporter I would not be able to…

Monitor changes to privileged groups.

System Administrator, Large Enterprise Health Care Company

Quest Enterprise Reporter Customer Testimonial

Without Enterprise Reporter I would not be able to…

Get the work done in a timely manner.

IT Manager, Health Care

Quest Enterprise Reporter Customer Testimonial

Without Enterprise Reporter I wouldn’t be able to …

Provide accurate data about our Active Directory environment in a timely manner to management and project managers.

Engineer, Small Business Health Care Company

Quest Enterprise Reporter Customer Testimonial

Without Enterprise Reporter I wouldn’t be able to …

Meet compliance requirements.

Network Administrator, Small Business Health Care Company

Quest Enterprise Reporter Customer Testimonial

Please share an anecdote or example of how Enterprise Reporter helped you gain visibility of your Microsoft environment and improve your sec

Over a couple acquisitions there were thousands of AD objects that were essentially forklifted and dropped into our existing domain. It was entertaining to find where they had been placed and what wasn’t being applied to them as a result.

Robert Hervert, IT Professional, Prohealth Care

Quest Enterprise Reporter Customer Testimonial

Why would you recommend Quest for Reporting, Security, and Compliance solutions?

Because of the speed and automation of the Quest Reporting tool.

IT Specialist, Small Business Health Care Company

Quest Enterprise Reporter Customer Testimonial

Why would you recommend Quest for Reporting, Security, and Compliance solutions?

The products generally integrate well with each other and there is minimal administrative overhead.

Robert Hervert, IT Professional, Prohealth Care

Quest Enterprise Reporter Customer Testimonial

If you used native reporting before Enterprise Reporter, please explain your experience.

I had to ask someone else to create/run scripts.

Kevin Delsite, Security Officer, Evangelical Community Hospital

Quest Enterprise Reporter Customer Testimonial

If you used native reporting before Enterprise Reporter, please explain your experience.

We had to manually program in the syntax of the reports that we wanted out, and then pull out the reports in PDF format.

IT Specialist, Small Business Health Care Company

Quest Enterprise Reporter Customer Satisfaction Rating

9 out of 10 Rating for Enterprise Reporter

An IT Specialist at a small business health care company would be very likely to recommend Quest Enterprise Reporter for this reason:

The quality and usability of the reporter tool.

Quest Enterprise Reporter Customer Testimonial

If you used native reporting before Enterprise Reporter, please explain your experience.

Need to be familiar with Powershell scripting

Senior IT Manager, Large Enterprise Health Care Company

Quest Enterprise Reporter Customer Testimonial

Why would you recommend Quest for Reporting, Security, and Compliance solutions?

Ease of use. Speed. Report scheduling.

System Administrator, Large Enterprise Health Care Company

Quest Enterprise Reporter Customer Testimonial

Why would you recommend Quest for Reporting, Security, and Compliance solutions?

It has really helped for reporting purposes

Frank Vega, System Administrator, CalOptima

Quest Enterprise Reporter Customer Testimonial

Why would you recommend Quest for Reporting, Security, and Compliance solutions?

Easy to determine access through reporting

IT Manager, Health Care

Quest Enterprise Reporter Customer Testimonial

Why would you recommend Quest for Reporting, Security, and Compliance solutions?

Ease of use.

Engineer, Small Business Health Care Company

Quest Enterprise Reporter Customer Testimonial

Why would you recommend Quest for Reporting, Security, and Compliance solutions?

Change Auditor is a powerful auditing tool and IT security Search makes gathering data easy

Senior IT Manager, Large Enterprise Health Care Company

Quest Enterprise Reporter Customer Testimonial

Share how Enterprise Reporter helped you gain visibility of your Microsoft environment and improve your security.

Enterprise Reporter helps us keep track of enabled user accounts and manage temp accounts and vendors.

Senior IT Manager, Large Enterprise Health Care Company

Quest Enterprise Reporter Customer Satisfaction Rating

9 out of 10 Rating

An Engineer at a small business health care company would be very likely to recommend Quest Enterprise Reporter for this reason:

I use Enterprise Reporter on an almost daily basis. It has been very helpful on numerous projects and day-to-day reports.

Quest Enterprise Reporter Customer Satisfaction Rating

10 out of 10 Rating

Frank Vega, a System Administrator at CalOptima, would be very likely to recommend Quest Enterprise Reporter for this reason:

The application works very well and has been very helpful.

Quest Enterprise Reporter Customer Satisfaction Rating

10 out of 10 Rating

A System Administrator at a large enterprise health care company would be very likely to recommend Quest Enterprise Reporter for this reason:

This is a critical tool for the company I work for.

Quest Enterprise Reporter Customer Satisfaction Rating

10 out of 10 Rating

An IT Manager at a health care would be very likely to recommend Quest Enterprise Reporter for this reason:

Enterprise Reporter can be very useful when reporting on access groups when nesting gets out of control.

Quest Enterprise Reporter Customer Testimonial

If you used native reporting before Enterprise Reporter, please explain your experience.

Enterprise Reporter is faster, easier report configuration and scheduling.

System Administrator, Large Enterprise Health Care Company

Quest Enterprise Reporter Customer Testimonial

If you used native reporting before Enterprise Reporter, please explain your experience.

Scripting and sorting in spreadsheets is time-consuming.

IT Manager, Health Care

Quest Enterprise Reporter Customer Testimonial

Share how Enterprise Reporter helped you gain visibility of your Microsoft environment and improve your security.

Enterprise Reporter is our main tool for ensuring compliance.

System Administrator, Large Enterprise Health Care Company

Quest Enterprise Reporter Customer Testimonial

Share how Enterprise Reporter helped you gain visibility of your Microsoft environment and improve your security.

Group nesting and circular nesting is a nasty problem. With Enterprise Reporter, we can quickly report on access.

IT Manager, Health Care

Quest Enterprise Reporter Customer Testimonial

Share how Enterprise Reporter helped you gain visibility of your Microsoft environment and improve your security.

I have used Enterprise Reporter on numerous occasions to run reports for security compliance audits and licensing audits. This allowed us to satisfy these audits in a timely manner, craft better policies to better control our data, and save costs.

Engineer, Small Business Health Care Company

Quest Enterprise Reporter Customer Testimonial

Without Enterprise Reporter I wouldn’t be able to…

Leave on time at the end of the day!!

Frank Vega, System Administrator, CalOptima

Quest Microsoft Platform Management Customer Testimonial

Describe the most beneficial features of Quest Recovery Manager for AD

I would say the most beneficial feature is its ability to restore specific users and/or groups.

IT Architect, Fortune 500 Health Care Company

Quest Microsoft Platform Management Customer Testimonial

Describe the most beneficial features of Quest Recovery Manager for AD

Peace of mind.

IT Specialist, Medium Enterprise Health Care Company

Quest Microsoft Platform Management Customer Testimonial

Describe a major incident where Quest Recovery Manager for AD was used and how it helped?

While converting Exchange mailbox users to mail-enabled users as part of an email migration, the script blew up and messed up all the user accounts. Quest Recovery Manager for AD (RMAD) quickly restored all accounts. I had insisted that RMAD be implemented before the migration in case something like this happened.

IT Specialist, Medium Enterprise Health Care Company

Quest Microsoft Platform Management Customer Testimonial

Past experience using Microsoft Active Directory Migration Tool (ADMT):

Horrible, it’s the reason I sought out a third party tool in the first place.

Billy McLaughlin, Engineer, AdvanceMed - CSC

Quest Microsoft Platform Management Customer Testimonial

Why would you recommend Quest for AD migration?

For simplified migration.

System Administrator, Large Enterprise Health Care Company

Quest Microsoft Platform Management Customer Testimonial

Why would you recommend Quest for AD migration?

Because the tool is very powerful, it helps with a lot of tasks you would normally have to do by hand, all in one shot.

Billy McLaughlin, Engineer, AdvanceMed

Quest Microsoft Platform Management Customer Testimonial

Why would you recommend Quest for AD migration?

I would certainly recommend Quest for AD migration. The services that Quest provides gave us the tools to complete the AD migrations without our end users missing any data or affecting production. This was crucial for the project to be successful and Quest delivered!

Curtis Mavity, System Engineer, Avera Health

Quest Microsoft Platform Management Customer Testimonial

AD migration lessons learned:

Always be ready for the unexpected. There are scenarios in our AD migrations that have caught us off guard. Have a plan ready to deal with these and remember the handy undo option.

Curtis Mavity, System Engineer, Avera Health

Quest Microsoft Platform Management Customer Testimonial

Large Enterprise Healthcare answers: How has Quest made you a hero?

Recovering much needed system resources with little to no impact on our users.

Kirk Rogers, IT Director, Gilchrist Connell

Quest Microsoft Platform Management Customer Satisfaction Rating

Recommend to friend / colleague?

Curtis Mavity, a System Engineer at Avera Health, would be very likely to recommend Quest Microsoft Platform Management for this reason:

I have used the Quest(Dell) Migration Manager software before with great success. I have shared these experiences before and will continue to in the future.

Quest Microsoft Platform Management Customer Testimonial

How has Quest made you a hero?

By bringing our company across several domains into one. It could be said that I am the guy who brought the company together for the first time.

Curtis Mavity, System Engineer, Avera Health

MaineHealth testimonial

Here’s a quote from one of my users with whom we migrated her PC and email using Quest Software and services: “It was so smooth! It was like it never even happened!”

Paul Caron, Supervisor - Platform Servicees, Maine Medical Center

Health care organization purchased Recovery Manager for Exchange for email recovery & more

A medium enterprise health care company purchased Recovery Manager for Exchange to perform Exchange email recovery and respond to email Discovery requests.

Recovery Manager for Exchange used by large health care company

A large enterprise health care company purchased Recovery Manager for Exchange to move email from one location (mailbox) to another location (.pst) and Restore backups into Exchange.

ChangeBASE Customer Recommendation

A large enterprise health care company would recommend ChangeBASE to other organizations for its functionality and features.

Why a health care company purchased Recovery Manager for Exchange

A large enterprise health care company purchased Recovery Manager for Exchange to meet compliance regulations, perform Exchange email recovery, and move email from one location (mailbox) to another location (.pst).

A large Enterprise Health Care company recommends Quest ChangeBASE

A large enterprise health care company would recommend ChangeBASE to other organizations for its great value for the price.

A large enterprise health care company reduced required time, cost and resources for their project with ChangeBASE.

A large enterprise health care company was driven to purchase ChangeBASE by Windows Migration projects.

Migration Manager for Active Directory Customer Testimonial

Can you find tools cheaper than Quest to do an AD migration? Sure – you’ll work more to make it run and it won’t expose the skeletons in the closet that need to be addressed. The Quest tools are the defacto migration tools because they work, everytime.

Paul Caron, Supervisor - Platform Servicees, Maine Medical Center

Comprehensive Active Directory Solutions

A large enterprise health care company chose Quest migration solutions over other tools because of the comprehensive AD resource updating, they were currently using (or had previously used) other Quest products, and it was more robust than Microsoft toolset.

Meet Project Timelines With Quest

A large enterprise health care company chose Quest migration solutions over other tools because automation and scheduling options provided more flexibility for deployment and Quest easily scaled to accommodate project size and deadline.

ZeroIMPACT with Quest Migration Manager for Active Directory

A large enterprise health care company restructured/migrated AD, consolidated multiple AD forests, and ensured access to critical data for users during migration by migrating Active Directory with Quest Software.

Quest Migration Manager for Active Directory Ensures Success

A large enterprise health care company successfully consolidated 16 Active Directory forests /domains and migrated 1001-5000 Active Directory users.

Quest Recovery Manager for Exchange (RME)

We used RME to import a full Exchange 2003 database backup into a searchable format that allows for keyword searching.

IT Systems Analyst, Large Enterprise Health Care Company

My staff relies on Active Administrator to monitor Active Directory. In most cases, the issues reported are routine, but the immediate reporting allows my team to quickly respond to issues.

Chief Technology Officer, Small Business Health Care Company

We primarily purchased Active Administrator to provide us with notifications of administrator changes made within Active Directory and account use—lockouts and expirations. We need to comply with best practices related to FDA and FISMA 2002 requirements.

Chief Technology Officer, Small Business Health Care Company

Active Administrator Customer Review: Small Business Health Care Company

4.5/5 Stars

What are your favorite features of Active Administrator?

Active Administrator is a one-stop product that does everything we require to support Active Directory. Auditing and alerting is our most often used feature; however, backup and recovery is the most essential.

Would you recommend Active Administrator?

Yes. There’s no question that Active Administrator provides a great ROI. Active Administrator simplifies support of compliance requirements and it provides assurance that AD is healthy and recoverable.

Active Administrator Customer Testimonial: Small Business Health Care Company

Recovery of Active Directory is critical in a disaster situation. We rely on Active Administrator to effectively back up our AD.

Chief Technology Officer, Small Business Health Care Company

We have found restoring AD objects, reporting, and investigating AD accounts are all made easier with Active Administrator.

Senior IT Architect, Large Enterprise Health Care Company

We are able to track who ‘touches’ AD accounts—so no more mysteriously disappearing computer or user accounts. Auditing and accountability has improved uptime.

Andy Hendrian, IT Director, Eisenhower Medical Center

Most beneficial feature of Recovery Manager for Active Directory? Quick and easy to use

For us it’s been the ease of use and the quickness provided in restoring directory information and or objects.

Engineer, Fortune 500 Health Care Company