TestRail

TestRail Customer Statistic

76% of surveyed individuals who used a different test management tool prior to TestRail have saved 2-3 hours per week since adopting TestRail by Gurock.

76%

TestRail Case Study

Booksy International Sp. Z O. O.

Introduction

This case study of Booksy International Sp. z o. o. is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

Really helps with for example regression tests. Thanks to TestRail we observed that more bugs are found before production upgrades.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Reporting and tracking defects from discovery to resolution
- Learning about the application under test
- Collaborating with other team members: testers, developers, product owners, etc.
- Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Integrated TestRail by Gurock with the following issue tracking tools:
- Redmine

Results

The surveyed company achieved the following results with TestRail:

Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Managing exploratory testing sessions
- Balancing the testing team’s workload
Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Enjoyed the user and team-friendly User Interface (UI)
- Improved productivity because it was easy to train users

TestRail Case Study

Datrium Inc.

Introduction

This case study of Datrium Inc. is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“Ease of Use, intuitive Hosted Service (I don’t have to maintain it)”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Managing the test environment including data, scripts, automation code, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 21-40 Testers on their team.
Used TestLink prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- Bugzilla
Using the following as test automation tools:
- Custom

Results

The surveyed company achieved the following results with TestRail:

TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Balancing the testing team’s workload
Realized the following benefits with TestRail:
- Increased efficiency
- Enjoyed the user and team friendly User Interface (UI)
- Improved productivity because it was easy to train users

TestRail Case Study

Metersit

Introduction

This case study of Metersit is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“TestRail is a very efficient test management platform.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Reporting and tracking defects from discovery to resolution
- Managing the test environment including data, scripts, automation code, etc.
- Learning about the application under test
- Having adequate time for testing
- Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Integrated TestRail by Gurock with the following issue tracking tools:
- Mantis

Results

The surveyed company achieved the following results with TestRail:

Seen a 5% – 10% (save 2 – 3 hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Analyzing testing trends over time
Realized the following benefits with TestRail:
- Improved flexibility due to ease of use
- Enjoyed the user and team friendly User Interface (UI)

TestRail Customer Review

4/5 Stars

How our organization uses TestRail:

We moved all our Excel test cases into TestRail and we test all our client website projects through TestRail.

Would you recommend TestRail?

TestRail Customer Fact

A medium enterprise computer software company increased efficiency, improved flexibility due to ease of use, enjoyed the user and team friendly User Interface (UI), and improved productivity because it was easy to train users with TestRail.

TestRail Customer Fact

Metersit has integrated TestRail by Gurock with Mantis.

TestRail Customer Fact

Design bureau “Dvebukvy” has integrated TestRail by Gurock with YouTrack.

TestRail Customer Fact

Datrium Inc. has integrated TestRail by Gurock with Bugzilla.

TestRail Customer Fact

Booksy International Sp. z o. o. has integrated TestRail by Gurock with Redmine.

TestRail Customer Fact

EasyKeeper Herd Manager has integrated TestRail by Gurock with GitHub, JIRA, and Pivotal Tracker.

TestRail Customer Fact

Integral Technology Solutions Inc has seen more than a 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.

TestRail Customer Fact

Dynamic Elements Technologies (INDIA) Pvt. Ltd. has seen more than a 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.

TestRail Customer Fact

Per expleo, TestRail by Gurock has helped solve their top challenges of documenting test cases and plans, tracking the progress of test runs, and producing useful testing reports.

TestRail Customer Fact

Integral Technology Solutions Inc has integrated TestRail by Gurock with FogBugz and Manuscript.

TestRail Case Study

Global 500 Computer Services Company

Introduction

This case study of a Global 500 computer services company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“TestRail is a very simple yet powerful tool that is relatively inexpensive compared to other tools. It has all the integrations needed and is an excellent test case management tool.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Having adequate time for testing
- Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has more than 150 Testers on their team.
Used Microfocus ALM (HP QC/ALM) prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
Using the following as test automation tools:
- Selenium

Results

The surveyed company achieved the following results with TestRail:

Seen a 5% – 10% increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Tracking defects from discovery to resolution
Realized the following benefits with TestRail:
- Increased efficiency
- Received transparent pricing with good value
- Enjoyed the user and team friendly User Interface (UI)
- Agreed it was easy to integrate with 3rd party tools
- Improved productivity because it was easy to train users

TestRail Case Study

Easy Keeper Herd Manager

Introduction

This case study of EasyKeeper Herd Manager is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“We use TestRail throughout the entire product development process from validating product concepts during wireframing through final release candidate testing. TestRail has allowed us to greatly improve the quality of our product while reducing actual testing time.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has a single Testers on their team.
Integrated TestRail by Gurock with the following issue tracking tools:
- GitHub
- JIRA
- Pivotal Tracker

Results

The surveyed company achieved the following results with TestRail:

Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Balancing the testing team’s workload
- Producing useful testing reports
- Tracking defects from discovery to resolution
Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Received transparent pricing with good value
- Enjoyed the user and team-friendly User Interface (UI)
- Improved productivity because it was easy to train users

TestRail Case Study

Medium Enterprise Consumer Services Company

Introduction

This case study of a medium enterprise consumer services company is based on a July 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“TestRail is easy to use, simple to set up and administer, and the tool is a very good value for what it provides.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Reporting and tracking defects from discovery to resolution
- Learning about the application under test
- Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Used Microsoft Test Manager prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
- TFS
Using the following as test automation tools:
- Selenium
- Custom framework which leverages some Selenium actions, but primarily REST with some SOAP API components. This is triggered via Jenkins/Octopus in our CI/CD model.

Results

The surveyed company achieved the following results with TestRail:

Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Producing useful testing reports
Realized the following benefits with TestRail:
- Received transparent pricing with good value
- Enjoyed the user and team friendly User Interface (UI)
- Agreed it was easy to integrate with 3rd party tools

TestRail Case Study

Pumb

Introduction

This case study of PUMB is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“Using TestRail improves efficiency and quality in the product life cycle.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Reporting and tracking defects from discovery to resolution
- Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has more than 150 Testers on their team.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
Using the following as test automation tools:
- Selenium
- SoapUI

Results

The surveyed company achieved the following results with TestRail:

Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Accurately estimating the time remaining in a test cycle
- Balancing the testing team’s workload
- Producing useful testing reports
- Analyzing testing trends over time
Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Enjoyed the user and team-friendly User Interface (UI)
- Improved productivity because it was easy to train users

TestRail Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Love that we can use the API to populate test results. Great for automated and manual tests.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Used TestLink prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
Using the following as test automation tools:
- Selenium

Results

The surveyed company achieved the following results with TestRail:

Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Producing useful testing reports
- Analyzing testing trends over time
Realized the following benefits with TestRail:
- Increased efficiency

TestRail Customer Review

5/5 Stars

How our organization uses TestRail:

We use [TestRail] for tracking all forms of testing and integration of our automation framework. This allows us to get automated testing and manual testing to use a single reporting system.

The next step we intend on doing is measuring the QA time so we can predict QA testing time. This will allow us to measure hiring efforts in the future as well as release cadence which is ultimately what any organization wants.

Would you recommend TestRail?

TestRail Customer Satisfaction Rating

Haaris Abbasi, a Director of Engineering at Presto, would be very likely to recommend TestRail for this reason:

TestRail Case Study

Presto

Introduction

This case study of Presto is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“TestRail is extremely intuitive and can be used in a variety of ways for testing, including functional/regression testing, exploratory testing, UX acceptance and load testing (among others). It is by far the best test tracking tool in the market right now.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Used Test Management for Jira prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
Using the following as test automation tools:
- Appium

Results

The surveyed company achieved the following results with TestRail:

Seen a 5% – 10% (save 2 – 3 hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Managing exploratory testing sessions
Realized the following benefits with TestRail:
- Improved flexibility due to ease of use
- Enjoyed the user and team-friendly User Interface (UI)
- Improved productivity because it was easy to train users

TestRail Case Study

Autodesk, Inc.

Introduction

This case study of Autodesk, Inc. is based on a July 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

TestRail works really fast. It has a clean simple UI. . . .
Most important is that TestRail has a really good workflow and intuitive test case management.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Managing the test environment including data, scripts, automation code, etc.
- Learning about the application under test
- Having adequate time for testing
- Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has more than 150 Testers on their team.
Used ClearQuest prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
Using the following as test automation tools:
- Ranorex Webtestit

Results

The surveyed company achieved the following results with TestRail:

Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Managing exploratory testing sessions
- Accurately estimating the time remaining in a test cycle
- Balancing the testing team’s workload
- Producing useful testing reports
- Analyzing testing trends over time
- Having and organizing all in one place.
Realized the following benefits with TestRail:
- Improved flexibility due to ease of use
- Enjoyed the user and team-friendly User Interface (UI)
- Agreed it was easy to integrate with 3rd party tools
- Improved productivity because it was easy to train users

TestRail Customer Satisfaction Rating

Gleb Budko, a Software Developer at Autodesk, Inc., would be very likely to recommend TestRail for this reason:

TestRail Case Study

Small Business Gaming Company

Introduction

This case study of a small business gaming company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

TestRail is everything a QA team and manager needs.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Managing the test environment including data, scripts, automation code, etc.
- Having adequate time for testing
- Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA

Results

The surveyed company achieved the following results with TestRail:

Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Tracking defects from discovery to resolution
Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Agreed it was easy to integrate with 3rd party tools

TestRail Customer Satisfaction Rating

Robert Baminger, a Development Manager at DBT Solution GmbH, would be very likely to recommend TestRail for this reason:

TestRail Customer Review

5/5 Stars

How our organization uses TestRail:

We use TestRail as a testing tool for our Procurement SaaS solution, mostly during the integration/staging phase of our release cycle, but with the option to use it more often.

Would you recommend TestRail?

TestRail Customer Review

5/5 Stars

How our organization uses TestRail:

We use TestRail extensively for software testing.

Would you recommend TestRail?

TestRail Customer Fact

Interloc has seen a more than 20% increase in productivity since adopting TestRail by Gurock.

TestRail Customer Review

5/5 Stars

Would you recommend TestRail?

TestRail Case Study

Small Business Educational Institution Company

Introduction

This case study of a small business educational institution company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Having adequate time for testing
- Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Integrated TestRail by Gurock with the following tools:
- GitHub
Using the following as test automation tools:
- Selenium

Results

The surveyed company achieved the following results with TestRail:

Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Producing useful testing reports
- Tracking defects from discovery to resolution
Realized the following benefits with TestRail:
- Increased efficiency
- Enjoyed the user and team-friendly User Interface (UI)
- Improved productivity because it was easy to train users

TestRail Customer Satisfaction Rating

A QA Manager at a medium enterprise computer software company would be very likely to recommend TestRail for this reason:

TestRail Customer Statistic

79% of surveyed organizations have integrated TestRail by Gurock with JIRA.

79%

TestRail Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“TestRail is a very useful tool, well-integrated, with a reasonable point of entry and responsive support services.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Reporting and tracking defects from discovery to resolution
- Learning about the application under test
- Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA

Results

The surveyed company achieved the following results with TestRail:

TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Accurately estimating the time remaining in a test cycle
- Producing useful testing reports
- Tracking defects from discovery to resolution
Realized the following benefits with TestRail:
- Increased efficiency
- Enjoyed the user and team-friendly User Interface (UI)
- Agreed it was easy to integrate with 3rd party tools
- Improved productivity because it was easy to train users

TestRail Case Study

Infosys Technologies Limited

Introduction

This case study of Infosys Technologies Limited is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Reporting and tracking defects from discovery to resolution
- Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 41-60 Testers on their team.
Used Microfocus ALM (HP QC/ALM) prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
Using the following as test automation tools:
- Selenium

Results

The surveyed company achieved the following results with TestRail:

Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Accurately estimating the time remaining in a test cycle
- Balancing the testing team’s workload
- Producing useful testing reports
Realized the following benefits with TestRail:
- Improved flexibility due to ease of use
- Received transparent pricing with good value
- Enjoyed the user and team-friendly User Interface (UI)
- Agreed it was easy to integrate with 3rd party tools
- Improved productivity because it was easy to train users

TestRail Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

TestRail’s reporting, test organization, effort forecasting and test plan/runs creation is amazing. It makes the whole manual test reporting process a lot easier.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Reporting and tracking defects from discovery to resolution
- Managing the test environment including data, scripts, automation code, etc.
- Learning about the application under test
- Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 41-60 Testers on their team.
Used TestLink prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
Using the following as test automation tools:
- Java-based in-house developed framework

Results

The surveyed company achieved the following results with TestRail:

Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Managing exploratory testing sessions
- Accurately estimating the time remaining in a test cycle
- Balancing the testing team’s workload
- Producing useful testing reports
- Analyzing testing trends over time
Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Enjoyed the user and team-friendly User Interface (UI)
- Improved productivity because it was easy to train users

Average Rating of TestRail Customers

4/5 Stars

490 organizations rated TestRail by Gurock 4 out of 5 stars.

TestRail Customer Research

TestRail helps QA and development teams solve their business challenges.

What are the top business challenges that TestRail helps you solve?

Documenting test cases and plans	85%
Tracking the progress of test runs	79%
Producing useful testing reports	37%
Balancing the testing team's workload	24%
Tracking defects from discovery to resolution	20%
Managing exploratory testing sessions	17%
Analyzing testing trends over time	16%
Accurately estimating the time remaining in a test cycle	14%
Other	4%

TestRail Customer Research

76% of TestRail users report measurable increases in productivity.

Since adopting TestRail, what increase in productivity have you realized?

More than 20% (save 6+ hours per week): 15%

10% - 20% (save 3 – 6 hours per week): 28%

5% - 10% (save 2 – 3 hours per week): 32%

Less than 5% (save less than 2 hours per week): 24%

TestRail Customer Research

80% of teams using Zephyr for Jira saw measurable increases in productivity after switching to TestRail.

Since adopting TestRail, what increase in productivity have you realized?

More than 20% (save 6+ hours per week): 18%

10% - 20% (save 3 – 6 hours per week): 37%

5% - 10% (save 2 – 3 hours per week): 25%

Less than 5% (save less than 2 hours per week): 20%

TestRail Customer Fact

Since adopting TestRail, expleo has seen a more than 20% increase in productivity (defined as saving 6+ hours per week).

TestRail Customer Research

Which test management tool did you use prior to TestRail?

Zephyr for Jira: 16%

TestLink: 15%

Test Management for Jira: 11%

Microfocus ALM (HP QC/ALM): 10%

Microsoft Test Manager: 5%

HipTest: 2%

QAComplete: 2%

QTest: 2%

Xray: 2%

Zephyr Enterprise: 1%

Microfocus Octane: 0%

Other: 34%

TestRail Customer Research

What are your top software testing pain points?

Having adequate time for testing	49%
Managing the test environment including data, scripts, automation code, etc.	48%
Identifying defects in the application	37%
Reporting and tracking defects from discovery to resolution	32%
Collaborating with other team members: testers, developers, product owners, etc.	29%
Keeping up with changes in techniques and technology	23%
Learning about the application under test	16%
Other	8%

TestRail Customer Research

Number of Testers on the team?

150+: 2%

101-150: 2%

61-100: 2%

41-60: 3%

21-40: 8%

2-20: 71%

Individual Tester: 11%

TestRail Case Study

Vernier Software & Technology

Introduction

This case study of Vernier Software & Technology is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

TestRail models the test case, suite, run, plan, results paradigm very well. With a little attentiveness to detail and test case execution estimates you can develop a good understanding of the amount of time it takes to execute a test plan. Now we get routine, repeatable test coverage, and releases with less than 6% failures at release. Customized “Deferred Failures” tell us at a glance when those 6% are explicitly queued for future, post-release work.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Top pain points as a Tester:
- Developing strong relationships with developers, other testers, BA’s/PO’s/PM’s
Top challenges that require Test Management:
- Deployment and the idea that progressing through various environments with associated (possibly automated) testing will increase confidence that the product can be deployed successfully and will work properly in a production situation

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Used the following test management tools prior to TestRail:
- None. Textual test documents. Sometimes spreadsheets.
Integrated the following tools with TestRail:
- Redmine

Results

The surveyed company achieved the following results with TestRail:

Increased their productivity by more than 20% (saved 6+ hours a week) after switching their software testing solution.
Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Agreed it was easy to integrate with 3rd party tools
- Improved productivity because it was easy to train users

TestRail Case Study

G Data Software AG

Introduction

This case study of G DATA Software AG is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

“It basically changed the way of testing in a very positive way. With TestRail, you can check old test cases and do regression testing in a useful way. Using the detailed description of test cases, you do get a good documentation as well which can be used for further documenting the product.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Top pain points as a Tester:
- Testing the product/project/people/process to identify risks and issues (bugs)
- Communicating what has been identified, in the right way, to the right person, at the right time so it gets the necessary attention
Top challenges that require Test Management:
- Clearing requirements (dev team is building the wrong product)
- Maintenance and reproduction/documentation/communication of customer support issues, production telemetry, and testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 41-60 Testers on their team.
Used the following test management tools prior to TestRail:
- TestPad
Integrated the following tools with TestRail:
- JIRA
- Redmine

Results

The surveyed company achieved the following results with TestRail:

Increased their productivity by more than 20% (saved 6+ hours a week) after switching their software testing solution.
Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Enjoyed the user and team friendly User Interface (UI)

TestRail Customer Satisfaction Rating

Chris Meinecke, a QA Engineer at G DATA Software AG, would be very likely to recommend TestRail for this reason:

TestRail Case Study

Creative Mobile Technologies

Introduction

This case study of Creative Mobile Technologies is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

“The initial test ‘solution’ had great risks of not catching issues before being deployed. Now we test every piece of functionality, adding new test points as issues are found, and going back in time should questions arise about when an issue was found, noted as still an issue, fixed and still fixed.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Top pain points as a Tester:
- Testing the product/project/people/process to identify risks and issues (bugs)
- Communicating what has been identified, in the right way, to the right person, at the right time so it gets the necessary attention
- Learning about the product/project/domain to better identify and contextualize risks/issues and how best to communicate them
Top challenges that require Test Management:
- Deployment and the idea that progressing through various environments with associated (possibly automated) testing will increase confidence that the product can be deployed successfully and will work properly in a production situation
- Maintenance and reproduction/documentation/communication of customer support issues, production telemetry, and testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Used the following test management tools prior to TestRail:
- None
Integrated the following tools with TestRail:
- JIRA

Results

The surveyed company achieved the following results with TestRail:

Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Enjoyed the user and team friendly User Interface (UI)
- Improved productivity because it was easy to train users
- Being able to track the progress of our solutions

TestRail Customer Testimonial

Building better relationships with clients due to reporting output.

— Simon Cundy, Head of QA, PageSuite

TestRail Customer Testimonial

Improved testing process, visibility, bug reporting, and documentation.

— Mamuka Khantadze, Director - Systems Support, CARE

TestRail Customer Testimonial

Save in training time / efforts to new hires
Improve productivity of product team
Accuracy achieved in testing
JIRA ticket shows test rail results. i.e. one place stop shop
Focused testing

— Test Architect, Small Business Computer Software Company

TestRail Customer Testimonial

We are able to perform more testing (by a factor of 3) than before the introduction of TestRail. While TestRail is not the sole factor, it has played a significant role.

— Program Test Manager, Small Business Telecommunications Services Company

TestRail Customer Testimonial

Were able to introduce “General Availability” quality criteria for the product releases.

— Ekaterina Zhulkova, Development Manager, PointRF Solutions

TestRail Customer Testimonial

Able to provide meaningful feedback to offshore development about their quality issues

— QA Analyst, Small Business Pharmaceuticals Company

TestRail Customer Testimonial

Really good Test Reporting
Overview about the executed tests in REALTIME during execution
Mapping from Bugs and Failure directly to Test
Linking issues via Issue tracker like Jira
To reproduce a bug: It’s easy for QA and DEV to execute the Test Steps in TestRail

— QA Engineer, Medium Enterprise Computer Services Company

TestRail Customer Testimonial

Considerable reduction in release process.

— Abilash MS, Test Engineer, Booxware

TestRail Customer Testimonial

It has been a huge step forward as we only had manual processes prior to introducing this. We now can do reporting, assess progress and manage test cases, suites, as well as runs with all the visibility we require.

— Test Manager, Medium Enterprise Financial Services Company

TestRail Customer Research

What are the top benefits your organization has realized with TestRail?

Increased efficiency	67%
User & team friendly User Interface (UI)	63%
Improved flexibility due to ease of use	49%
Ease of training resulting in faster productivity	37%
Easy integration with 3rd party tools	35%
Transparent pricing with good value	18%

TestRail Customer Statistic

81% of surveyed organizations increased their productivity by 5%–10% (saved 2–3 hours a week) or more after switching their software testing solution.

TestRail Customer Statistic

69% of surveyed organizations switched from JIRA’s Zephyr add-on tool.

69%

TestRail Customer Research

As a Tester, what are your top pain points?

Identifying risks and issues (bugs) - testing the product/project/people/process	48%
Communicating what has been identified, in the right way, to the right person, at the right time - so it gets the necessary attention	43%
Technology - staying on top of trends, tools, techniques, and technologies so as to be best placed to deal with current and emerging challenges	42%
Managing their environment - for testing and often for development (of scripts, test code etc) also	39%
Time - focusing energies on the most important things, knowing when to escalate or ask for help	38%
Learning about the product/project/domain - to better identify and contextualize risks/issues and how best to communicate them	31%
People - developing strong relationships with developers, other testers, BA’s/PO’s/PM’s	23%

TestRail Customer Research

Business Challenges that Require Test Management

What are your top business challenges that require Test Management?

Insight into development progress -- tests as indicators of progression, tests as documentation, bugs & issues as indicators of risks, process challenges etc.	51%
Maintenance -- reproduction/documentation/communication of customer support issues, production telemetry, and testing	49%
Deployment -- progression through various environments with associated (possibly automated) testing increases confidence that the product can be deployed successfully and will work properly in a production situation	47%
Clear requirements -- dev team building the wrong product	41%
Fit for purpose development practices -- dev team building the product wrong	19%

TestRail Case Study

Ript Labs

Introduction

This case study of Ript Labs is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

“The value is incredible. Efficiency executing daily / weekly tests, simplicity of usability, UI friendliness, ability to integrate a broad number of 3rd party tools. So far only one of the Test Management tools that completely meets our needs.”

“With Jira integration, failing test cases and creating bugs instantly works as a charm and really saves a lot of time for other team needs. In the long term, we plan to automate most of our test cases, which also will be very beneficial having Jira integration.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Top pain points as a Tester:
- Testing the product / project / people / process to identify risks and issues (bugs)
- Communicating what has been identified, in the right way, to the right person, at the right time so it gets the necessary attention
- Managing their environment for testing and development (of scripts, test code, etc.)
- Learning about the product / project / domain to better identify and contextualize risks / issues and how best to communicate them
- Focusing energies on the most important things and knowing when to escalate or ask for help
- Developing strong relationships with developers, other testers, BA’s/PO’s/PM’s
- Staying on top of trends, tools, techniques, and technologies so as to be best placed to deal with current and emerging challenges
Top challenges that require Test Management:
- Clearing requirements (dev team is building the wrong product)
- Insight into development progress (tests as indicators of progression, tests as documentation, bugs and issues as indicators of risks, process challenges, etc.)
- Deployment and the idea that progressing through various environments with associated (possibly automated) testing will increase confidence that the product can be deployed successfully and will work properly in a production situation
- Maintenance and reproduction / documentation / communication of customer support issues, production telemetry, and testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has a single Testers on their team.
Used the following test management tools prior to TestRail:
- TestLink
- Zephyr Enterprise
- Spira Team
Integrated the following tool with TestRail:
- JIRA

Results

The surveyed company achieved the following results with TestRail:

Increased their productivity by more than 20% (saved 6+ hours a week) after switching their software testing solution.
Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Received transparent pricing with good value
- Enjoyed the user and team friendly User Interface (UI)
- Agreed it was easy to integrate with 3rd party tools
- Improved productivity because it was easy to train users

TestRail Customer Fact

A small business computer software company agreed, as a Tester, that the top pain points are:

Developing strong relationships with developers, other testers, BA’s/PO’s/PM’s
Staying on top of trends, tools, techniques, and technologies so as to be best placed to deal with current and emerging challenges

TestRail Customer Research

What are the top benefits your organization has realized with TestRail?

Increased efficiency	65%
Improved flexibility due to ease of use	50%
Transparent pricing with good value	14%
User & team friendly User Interface (UI)	59%
Easy integration with 3rd party tools	37%
Ease of training resulting in faster productivity	34%

TestRail Customer Research

Tools Integrated with TestRail

What Tools have you integrated with TestRail?

JIRA	78%
GitHub	10%
Redmine	4%
TFS	3%
Visual Studio	2%
Bugzilla	1%

TestRail Customer Research

What are your top business challenges that require Test Management?

Clear requirements - dev team is building the wrong product	41%
Fit for purpose development practices - dev team building the product wrong	18%
Insight into development progress - tests as indicators of progression, tests as documentation, bugs & issues as indicators of risks, process challenges etc	50%
Deployment - progression through various environments with associated (possibly automated) testing increases confidence that the product can be deployed successfully and will work properly in a production situation	42%
Maintenance - reproduction/documentation/communication of customer support issues, production telemetry, and testing	47%

TestRail Customer Research

Since switching Software Testing solutions, what increase in productivity have you realized?

More than 20% (save 6+ hours a week): 17%

10% - 20% (save 3 – 6 hours a week): 33%

5% – 10% (save 2 – 3 hours a week): 30%

Less than 5% (save less than 2 hours a week): 20%

TestRail Customer Research

Switched to TestRail From:

What Test Management Tool did you use prior to TestRail?

Quality Center	22%
TestLink	17%
Zephyr Enterprise	13%
QAComplete	4%
Test Collab	3%
TestMonitor	3%
qTest	3%

TestRail Customer Research

Which JIRA add-on tool did you switch from?

Zephyr	70%
Adaptavist Test Management (Kanoah)	3%
PractiTest	3%
QMetry	3%
Other	20%

TestRail Customer Testimonial

TestRail is a simple and easy to use platform.

— QA Manager, Small Business Computer Software Company

TestRail Customer Testimonial

The value that applies to me is time-savings in that I can more easily and quickly document my test coverage.

— QA Tester, Large Enterprise Computer Software Company

TestRail Customer Testimonial

TestRail has a lightweight and easy to learn interface.

— QA Engineer, Small Business Computer Software Company

TestRail Customer Testimonial

TestRail is the best.

— QA Engineer, Large Enterprise Media & Entertainment Company

TestRail Customer Testimonial

TestRail is integral to our testing. It allows for easy test creation, execution, and reporting.

— Test Engineer, State & Local Government

TestRail Customer Testimonial

It provides good value, the main part of using TestRail is for quality purposes and the software helps manage the tests being performed.

— QA Analyst, Medium Enterprise Security Products & Services Company

TestRail Customer Testimonial

TestRail’s hosted option greatly improves ease of use and reliability.

— Software Developer Engineer Tests, Medium Enterprise Consumer Services Company

TestRail Customer Testimonial

Ease of use as compared to TestLink. Better access control as compared to TestLink.

— William Gunkel, QA Manager, FireEye

TestRail Customer Testimonial

This missing part that links between requirement and quality has been perfectly resolved. Requirement-TestRail-Defects.

— Phuong Vo, Development Manager, Team Insight

TestRail Customer Testimonial

We save a ton of time building test plans and test runs. I would say we save several hours per week. Over the course of the year, we saved 100’s of hours by using the TestRail tool.

— Development Manager, Small Business Consumer Products Company

TestRail Customer Testimonial

With TestRail, we can now organize our test cases in a more logical manner, integrate our TCM with JIRA (which we heavily use) as well as our automation framework. We’re now able to be more transparent with the team through clean and informative reports.

— QA Manager, Medium Enterprise Consumer Services Company

TestRail Customer Testimonial

It’s a great tool for test case management and also for reporting purposes. The TestRail designer already considered most of the design conditions and the future needs for a tester. You can easily communicate with the TestRail team for all your needs and they will update TestRail features periodically.

— Brian Chien, Test Manager, Inventec Corporation/Design QA Department

TestRail Customer Testimonial

Due to the integration with JIRA, the test-coverage for the user-stories can be easily exposed to the whole team, test-cases and test-results are exposed to the JIRA user. The traceability for test-automation and past defects is also helping us to increase efficiency.

— QA Manager, Medium Enterprise Computer Software Company

TestRail Customer Testimonial

Quality.

I am a test lead. [We adopted] TestRail as our test management tool [and it] provides transparency for the work completed by QA team. QA team takes greater responsibility and [are now] accountable to the test cases assigned to them and produce many quality system releases going onward.

In addition, I am able to use TestRail to generate test progress reports and update projects teams about our test progress.

— Hwi Mei Lim, Test Lead, Third Party Platform

TestRail Customer Testimonial

TestRail has allowed us to obtain consistency across the company by sharing the same tool. It serves as a platform that provides us with much better insight into the progress of the testing.

— Test Architect, Medium Enterprise Computer Software Company

TestRail Customer Testimonial

The main point is that it forces us to have strong practices for authoring and running test cases; maintaining consistency across global teams is a challenge. Now I can ask a team to tell me:
a) how much it will cost (in hours) to run a test suite
b) when testing will be complete and
c) what the results of test runs are (reports)

— Development Manager, Medium Enterprise Computer Software Company

TestRail Customer Testimonial

Prior to TestRail, there was no test management application being used. I started the QA department here and TestRail is definitely a key foundation in what makes QA successful here.

— QA Manager, Small Business Computer Software Company

TestRail Customer Testimonial

TestRail has allowed us to store and create tests with ease.

— QA Manager, Small Business Computer Software Company

TestRail Customer Testimonial

It has been a quality package for tracking how we are testing products going into production.

— Matt Peterson, Senior Software Test Engineer, Digi International

TestRail Customer Testimonial

It’s just fast and easy. Minimal amount of clicks to get the info I need. Integrates with other tools well. Decent amount of customization.

— James Devona, QA Analyst, Strategic Solutions Group

TestRail Customer Testimonial

TestRail is a very important tool for our productivity.

— QA Engineer, Small Business Computer Software Company

TestRail Customer Testimonial

[TestRail] centralized our test management and integrates well with JIRA and other tools.

— Frank Earl, Automation Engineer, OpenEdge Payment

TestRail Customer Testimonial

Managing our test bed is easier, we spend less time searching for old test cases.

— QA Engineer, Medium Enterprise Media & Entertainment Company

TestRail Customer Testimonial

TestRail has definitively added value to our company. It gave us the chance to continue expanding while maintaining the quality level of our products and services. How was this possible being such a small team? This was achieved due to this tool. In the beginning, where one was usually in charge of every project, TestRail gave that person the possibility to design test cases according to non-specified requirements and then assigned their execution, even to new stakeholders, saving the “Knowledge transfer” time and writing the requirements somewhere accessible by all members of the company and very easy to use and integrate.

— Noelia Grabowiecki, QA Engineer, GeoPagos

TestRail Customer Testimonial

TestRail has helped us better organize our test cases.

— QA Manager, Small Business Computer Software Company

TestRail Customer Testimonial

TestRail is an excellent tool which can be integrated with JIRA easily.

— QA Analyst, Fortune 500 Automotive & Transport Company

TestRail Customer Testimonial

Increased visibility of testing activities among the dev teams, easy to review the test coverage and follow up the test execution. Improved testing quality.

— Ely He, QA Manager, Leonardo Worldwide Corporation

TestRail Customer Testimonial

It’s really helped test tracking / runs with each release. Before, it was chaos.

— Konnor Willison, Development Manager, Salesforce

TestRail Customer Testimonial

TestRail has increased efficiency by at least more than 20% compared to the time we spent in our previous tool TestLink.

— Test Manager, Large Enterprise Financial Services Company

TestRail

Booksy International Sp. Z O. O.

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Datrium Inc.

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Metersit

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

How our organization uses TestRail:

Would you recommend TestRail?

Global 500 Computer Services Company

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Easy Keeper Herd Manager

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Medium Enterprise Consumer Services Company

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Pumb

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Medium Enterprise Agriculture Company

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

How our organization uses TestRail:

Would you recommend TestRail?

Presto

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Autodesk, Inc.

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Small Business Gaming Company

Introduction

Challenges

Use Case

Results