Genesys was able to automate multiple security workflows within 3 months after deploying Splunk SOAR, and agreed with the following statements:
- We save time triaging our most repetitive, basic security tasks by using automated security workflows.
- We are more efficient, productive, and can do more with the staff we already have.
- We improved our ability to collaborate and align responses to prioritized risks.
Gangadasari confirmed that since using Splunk SOAR, they are 2x faster (e.g. a workflow that took us 30 minutes to complete now takes 15 minutes) to respond to security events, and in their first 12 months of using Splunk SOAR, they experienced up to $500,000 in savings based on analyst time saved.