Splunk Customer Voices: .conf22



Splunk Customer Testimonial

Splunk’s Impact

We now spend less time investigating incident events. Splunk makes it easier to search and know what is going on in our infrastructure.

IT Professional, Large Enterprise Telecommunications Services Company

Splunk Customer Testimonial

Personally, Splunk has been extremely user-friendly while providing timely and efficient tools to allow me to function in my day-to-day operations.

IT Systems Analyst, State & Local Government

Splunk Customer Satisfaction Rating

An engineer at a medium enterprise financial services company would be very likely to recommend Splunk for this reason:

Splunk has always done everything I’ve needed it to, and more. Splunk is continuously adding capabilities that customers request, and the variety of third party apps and ability to develop your own apps is nearly unlimited. It is an excellent and very flexible platform.

Splunk Customer Testimonial

In my own personal opinion, Splunk is fantastic and makes threat hunting much easier than some of the other options available.

Security Officer, Federal Government

Splunk Customer Fact

Return on Investment in Splunk

A large enterprise financial services company saw a return on their investment in implementing Splunk Cloud Platform within 6 months.

Splunk Customer Fact

Benefits of Splunk

Since using Splunk, a medium enterprise construction company has experienced:
1) Easier onboarding of new teams and improved end user workflow
2) Increased quantity and quality of use cases with an ability to scale quickly and on-demand
3) Modernized and strengthened our cyber defenses to lower the risk of data breach, IP theft and fraud

Splunk Customer Fact

Rating Splunk Compared to Others

A federal government rated Splunk as superior as compared to other solutions for:
- Powerful searching, reporting and analyzing capabilities
- Ability to stream unstructured data from all systems, devices and people
- Reallocating time-consuming tasks to Splunk to focus on high-value use case delivery

Splunk Customer Fact

Benefits of Using Splunk

A Fortune 500 insurance company agrees that:

1) Splunk has provided end-to-end service visibility and streamlined incident resolution while offering predictive analytics that are so crucial to our business.
2) We can now investigate faster and answer any questions about our business, saving valuable time and effort.

Splunk Customer Satisfaction Rating

An Engineer at a Fortune 500 insurance company would be very likely to recommend Splunk for this reason:

After watching the breakout sessions and getting more information I can see that Splunk is a powerful tool that can be used in many different ways to help a company get in front of issues and resolve them before they can become customer impacting.

Splunk Customer Fact

Most Valuable Capabilities

When asked what Splunk features/capabilities have been the most valuable to their organization, a Global 500 healthcare company said these were their top four:

1) Powerful searching, reporting and analyzing capabilities
2) Streaming unstructured data from all systems, devices and people
3) Reacting quickly using descriptive, predictive and prescriptive analytics
4) Highly secure environment that meets rigorous security and compliance standards

Splunk Case Study

TD Improves Visibility Across the Organization Using Splunk

Introduction

This case study of TD is based on a June 2022 survey of Splunk customers by TechValidate, a 3rd-party research service.

“We’ve seen improved visibility across the organization. " — Laney Thomas, Security Architect, TD

Challenges

Challenges/pain points their organization faced before implementing Splunk:

  • Accessing, ingesting, searching and/or monitoring siloed data across organization
  • Previously used RSA before choosing Splunk

Use Case

The key features and functionalities of Splunk that the surveyed company uses:

  • Splunk’s features that have been most valuable to their organization:
    • Powerful searching, reporting and analyzing capabilities
    • Ability to automate our critical security tasks
    • Ability to stream unstructured data from all systems, devices and people
    • Ability to reallocate time-consuming tasks to Splunk to focus on high-value use case delivery
    • Ability to react quickly using descriptive, predictive and prescriptive analytics
    • Highly secure environment that meets rigorous security and compliance standards
    • Predictable pricing that aligns with value and scales with your business
  • Splunk products their organization is using:
    • Splunk Enterprise Platform
    • Splunk SIEM
    • Splunk ITSI
  • They partner with:
    • AWS
    • Azure

Results

The surveyed company achieved the following results with Splunk:

  • What benefits has your organization experienced since using Splunk:
    • Accelerated ability to collect, onboard, and analyze data within Splunk from a variety of sources
    • Ensure business resilience by empowering our people to predict, identify and solve problems in real time
    • Reduced time spent on administrative tasks, freeing up time for other priorities
    • Easier onboarding of new teams and improved end user workflow
    • Increased quantity and quality of user cases with an ability to scale quickly and on-demand
    • Modernized and strengthened our cyber defenses to lower the risk of data breach, IP theft and fraud
    • Reduced downtime, keeping mission-critical applications and infrastructure up and running
    • Faster time to market for new apps, improving developer efficiency
  • Agrees that:
    • Splunk has enabled us to combat threats with actionable intelligence and advanced analytics that scale with our needs.
    • Splunk has enabled us to more easily migrate to the cloud, supporting the strategic direction of our organization.
    • Splunk has helped us tackle tough cloud complexity challenges to avoid costly overages, consolidate toolsets and gain overall cloud confidence.
    • Splunk has provided end-to-end service visibility and streamlined incident resolution while offering predictive analytics that are so crucial to our business.
    • Splunk full-stack observability integrates with other observability tools to provide logs, metrics, user data (RUM), and more all in one interface.
    • We can now investigate faster and answer any questions about our business, saving valuable time and effort.
  • Saw a return on their investment with Splunk immediately.
  • Rated Splunk as significantly better on the following compared to other solutions:
    • Powerful searching, reporting and analyzing capabilities
    • Stream unstructured data from all systems, devices and people
    • Reallocate time-consuming tasks to Splunk to focus on high-value use case delivery
    • React quickly using descriptive, predictive and prescriptive analytics
    • Highly secure environment that meets rigorous security and compliance standard
  • Improvements in the following areas since using Splunk:
    • Ensure business resilience by empowering our people to predict, identify and solve problems in real time
    • Reduce time spent on administrative tasks, freeing up time for other priorities
    • modernize and strengthen our cyber defenses to lower the risk of data breach, IP theft and fraud
    • reduce downtime, keeping mission-critical applications and infrastructure up and running
    • achieve faster time to market for new apps, improving developer efficiency

Splunk Case Study

A Large Enterprise Computer Services Company Uses Splunk with AWS for Security

Introduction

This case study of a large enterprise computer services company is based on a June 2022 survey of Splunk customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Splunk:

  • Challenges/pain points their organization faced before implementing Splunk:
  • Accessing, ingesting, searching and/or monitoring siloed data across organization
  • Issues maintaining compliance/meeting security standards

Use Case

The key features and functionalities of Splunk that the surveyed company uses:

  • Splunk’s features that have been most valuable to their organization:
    • Powerful searching, reporting and analyzing capabilities
  • Splunk products their organization is using:
    • Splunk Enterprise Platform
  • They partner with:
    • AWS

Results

The surveyed company achieved the following results with Splunk:

  • What benefits has your organization experienced since using Splunk:
    • Accelerated ability to collect, onboard, and analyze data within Splunk from a variety of sources
    • Modernized and strengthened our cyber defenses to lower the risk of data breach, IP theft and fraud
  • Agrees that:
    • Splunk has enabled us to combat threats with actionable intelligence and advanced analytics that scale with our needs.
  • Saw a return on their investment with Splunk immediately.
  • Rated Splunk on the following compared to other solutions:
    • powerful searching, reporting and analyzing capabilities: superior
    • stream unstructured data from all systems, devices and people: significantly better
    • reallocate time-consuming tasks to Splunk to focus on high-value use case delivery: significantly better
    • react quickly using descriptive, predictive and prescriptive analytics: significantly better
    • highly secure environment that meets rigorous security and compliance standard: significantly better
  • Improvements in the following areas since using Splunk:
    • ensure business resilience by empowering our people to predict, identify and solve problems in real time: improved
    • reduce time spent on administrative tasks, freeing up time for other priorities: improved
    • modernize and strengthen our cyber defenses to lower the risk of data breach, IP theft and fraud: improved
    • reduce downtime, keeping mission-critical applications and infrastructure up and running: improved
    • achieve faster time to market for new apps, improving developer efficiency: improved

Splunk Case Study

Big Bear.Ai Sees an ROI in Under Six Months Using Splunk Enterprise Platform

Introduction

This case study of BigBear.ai is based on a June 2022 survey of Splunk customers by TechValidate, a 3rd-party research service.

“Using Splunk, we’ve found it easy to triage problems.” — Jeffrey Burt, IT Professional, BigBear.ai

Challenges

These are the challenges/pain points Big Bear.Ai faced before implementing Splunk:

  • Accessing, ingesting, searching and/or monitoring siloed data across organization
  • Issues with pricing/affordability of quality SaaS

Prior to switching to Splunk, Big Bear.Ai was using Elastic.

Use Case

The key features and functionalities of Splunk that the surveyed company uses:

  • Splunk’s features that have been most valuable to their organization:
    • Powerful searching, reporting and analyzing capabilities
    • Ability to automate our critical security tasks
    • Ability to stream unstructured data from all systems, devices and people
  • Splunk products their organization is using:
    • Splunk Enterprise Platform

Results

The surveyed company achieved the following results with Splunk:

  • Benefits Big Bear.Ai experienced since using Splunk:
    • Accelerated ability to collect, onboard, and analyze data within Splunk from a variety of sources
    • Ensure business resilience by empowering our people to predict, identify and solve problems in real time
  • Agrees that:
    • Splunk has enabled us to combat threats with actionable intelligence and advanced analytics that scale with our needs.
    • Splunk has enabled us to more easily migrate to the cloud, supporting the strategic direction of our organization.
    • Splunk has helped us tackle tough cloud complexity challenges to avoid costly overages, consolidate toolsets and gain overall cloud confidence.
    • Splunk has provided end-to-end service visibility and streamlined incident resolution while offering predictive analytics that are so crucial to our business.
    • Splunk full-stack observability integrates with other observability tools to provide logs, metrics, user data (RUM), and more all in one interface.
    • We can now investigate faster and answer any questions about our business, saving valuable time and effort.
  • Saw a return on their investment with Splunk within 1-6 months.
  • Rated Splunk better on the following compared to other solutions:
    • powerful searching, reporting and analyzing capabilities
    • stream unstructured data from all systems, devices and people
    • reallocate time-consuming tasks to Splunk to focus on high-value use case delivery
    • react quickly using descriptive, predictive and prescriptive analytics
    • highly secure environment that meets rigorous security and compliance standard
  • Significant improvements in the following areas since using Splunk:
    • modernize and strengthen our cyber defenses to lower the risk of data breach, IP theft and fraud
    • reduce downtime, keeping mission-critical applications and infrastructure up and running
    • achieve faster time to market for new apps, improving developer efficiency