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Recovery Manager for SharePoint Case Studies


Case Study: Small Business Computer Services Company Speeds Recovery

Introduction

This case study of a small business computer services company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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Challenges

  • Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
    • Single item/document: 1 day
    • Site/site collection: 1 day
    • Web application: 1 day
    • Farm (disaster): 2 days
  • Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
    • Unmet recovery time objectives/SLAs
    • User productivity interruptions
    • An inability to recovery a single item/document without restoring the entire library, list or site and compromising the live data
    • An inability to search for the lost item/document in recycle bins or backups
    • Full farm or web application failure with no straightforward way to recovery
    • An inability to delegate restore functions to help desk personnel without compromising SQL security
    • A lack of integration between their enterprise backup system and former recovery processes/tool, requiring its own SharePoint backup
    • A need for a SQL database engineer for every restore, slowing the process further

Use Case

  • Has 1 farm in their SharePoint environment.
  • Is currently backing up SharePoint with Quest vRanger Backup and Replication.

Results

  • Purchased Recovery Manager for SharePoint for the following purposes:
    • Integrate with current enterprise/SharePoint backup system
    • Reduce time to recovery
    • Enable quick and exact searches for lost items/document across recycle bins and multiple backups
    • Eliminate need for SQL database engineer involvement
    • Restore single item/document up to farm without compromising other live data
    • Restore items/documents to non-SharePoint locations when SharePoint is offline
    • Have full fidelity restores (permissions, metadata, workflow status, version history, etc.)
    • Preview items/documents prior to restore to ensure correct recovery
    • Locate data that they didn’t know was missing with a backup vs. live environment compare
    • Have full farm restore automation
    • Secure helpdesk delegation of recovery searches/finds
  • Rates the following Recovery Manager for SharePoint capabilities as they compare to the competition:
    • Ease-of-use: highly differentiated
    • Time to recovery: highly differentiated
    • Recovery process: highly differentiated
    • Search for missing data: highly differentiated
    • Integration w/current backup: highly differentiated

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Small Business

Industry:
Computer Services

About Quest Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Learn More:

Quest

Quest Platform Management

Source: TechValidate Survey of a Small Business Computer Services Company
Validated
  Published: Dec. 16, 2016   TVID: 9C7-AFF-F0B

Case Study: Global 500 Computer Hardware Company Reduces Recovery Time

Introduction

This case study of a Global 500 computer hardware company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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Challenges

  • Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
    • Site/site collection: 2 days
    • Web application: 1 day
    • Farm (disaster): 2 days
  • Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
    • User productivity interruptions
    • A lack of integration between their enterprise backup system and former recovery processes/tool, requiring its own SharePoint backup
    • A need for a SQL database engineer for every restore, slowing the process further

Use Case

  • Has 1 farm in their SharePoint environment.
  • Is currently backing up SharePoint with HP DataProtector.

Results

  • Purchased Recovery Manager for SharePoint for the following purposes:
    • Reduce time to recovery
    • Restore items/documents to non-SharePoint locations when SharePoint is offline
    • Have full fidelity restores (permissions, metadata, workflow status, version history, etc.)
    • Preview items/documents prior to restore to ensure correct recovery
    • Have full farm restore automation
    • Secure helpdesk delegation of recovery searches/finds
  • Purchased Site Administrator for SharePoint over the following competitors:
    • AvePoint
  • Rates the following Recovery Manager for SharePoint capabilities as they compare to the competition:
    • Ease-of-use: highly differentiated
    • Time to recovery: highly differentiated
    • Recovery process: differentiated
    • Search for missing data: highly differentiated
    • Integration w/current backup: highly differentiated

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Global 500

Industry:
Computer Hardware

About Quest Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Learn More:

Quest

Quest Platform Management

Source: TechValidate Survey of a Global 500 Computer Hardware Company
Validated
  Published: Sep. 5, 2013   TVID: 867-07F-E7B

Case Study: Small Business Consumer Services Company Quickly Locates Lost Data

Introduction

This case study of a small business consumer services company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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“Recovery Manager for SharePoint has significantly increased our productivity.”

Challenges

  • Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
    • Single item/document: 1/2 a day
    • Site/site collection: 1/2 a day
    • Web application: 1/2 a day
    • Farm (disaster): 1/2 a day
  • Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
    • An inability to delegate restore functions to help desk personnel without compromising SQL security
    • A lack of integration between their enterprise backup system and former recovery processes/tool, requiring its own SharePoint backup

Use Case

  • Has 1 farm in their SharePoint environment.
  • Is currently backing up SharePoint with Native SharePoint/SQL backup.

Results

  • Purchased Recovery Manager for SharePoint for the following purposes:
    • Enable quick and exact searches for lost items/document across recycle bins and multiple backups
    • Eliminate need for SQL database engineer involvement
    • Restore single item/document up to farm without compromising other live data

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Small Business

Industry:
Consumer Services

About Quest Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Learn More:

Quest

Quest Platform Management

Source: TechValidate Survey of a Small Business Consumer Services Company
Validated
  Published: Sep. 5, 2013   TVID: 9BC-AB5-47A

Case Study: Computer Services Company Finds a Highly Differentiated Recovery Tool

Introduction

This case study of a small business computer services company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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“Recovery Manager for SharePoint has given us faster recoveries.”

Challenges

  • Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
    • Single item/document: 1 hour or less
    • Site/site collection: 1 hour or less
    • Web application: 1/2 a day
  • Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
    • Unmet recovery time objectives/SLAs
    • User productivity interruptions
    • An inability to recovery a single item/document without restoring the entire library, list or site and compromising the live data
    • An inability to search for the lost item/document in recycle bins or backups

Use Case

  • Has > 5 farms in their SharePoint environment.
  • Is currently backing up SharePoint with Quest vRanger Backup and Replication.

Results

  • Purchased Recovery Manager for SharePoint for the following purposes:
    • Integrate with current enterprise/SharePoint backup system
    • Reduce time to recovery
    • Enable quick and exact searches for lost items/document across recycle bins and multiple backups
    • Eliminate need for SQL database engineer involvement
    • Restore items/documents to non-SharePoint locations when SharePoint is offline
    • Have full farm restore automation
  • Purchased Site Administrator for SharePoint over the following competitors:
    • Native processes
    • Commvault
  • Rates the following Recovery Manager for SharePoint capabilities as they compare to the competition:
    • Ease-of-use: differentiated
    • Time to recovery: differentiated
    • Recovery process: highly differentiated
    • Search for missing data: highly differentiated
    • Integration w/current backup: differentiated

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Small Business

Industry:
Computer Services

About Quest Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Learn More:

Quest

Quest Platform Management

Source: TechValidate Survey of a Small Business Computer Services Company
Validated
  Published: Dec. 16, 2016   TVID: 91E-9A8-E26

Case Study: Medium Enterprise Computer Software Company Reduces Recovery Time

Introduction

This case study of a medium enterprise computer software company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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Challenges

  • Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
    • Single item/document: 1 day
    • Site/site collection: 1 day
    • Web application: 1 day
    • Farm (disaster): 2 days
  • Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
    • An inability to search for the lost item/document in recycle bins or backups
    • Full farm or web application failure with no straightforward way to recovery

Use Case

  • Has 1 farm in their SharePoint environment.
  • Is currently backing up SharePoint with Microsoft System Center Data Protection Manager.

Results

  • Purchased Recovery Manager for SharePoint for the following purposes:
    • Reduce time to recovery
    • Restore single item/document up to farm without compromising other live data
  • Rates the following Recovery Manager for SharePoint capabilities as they compare to the competition:
    • Ease-of-use: differentiated
    • Time to recovery: highly differentiated
    • Recovery process: differentiated
    • Search for missing data: differentiated
    • Integration w/current backup: differentiated

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Medium Enterprise

Industry:
Computer Software

About Quest Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Learn More:

Quest

Quest Platform Management

Source: TechValidate Survey of a Medium Enterprise Computer Software Company
Validated
  Published: Sep. 5, 2013   TVID: F53-1CC-6CD

Case Study: S&P 500 IT Services Company Leverages Enterprise Backup with Recovery Tool

Introduction

This case study of a S&P 500 computer services company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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“Recovery resolution has been great with Recovery Manager for SharePoint compared to other recovery tools.”

Challenges

  • Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
    • Single item/document: 2 days
    • Site/site collection: 2 days
    • Web application: 2 days
    • Farm (disaster): > 3 days
  • Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
    • An inability to search for the lost item/document in recycle bins or backups
    • Full farm or web application failure with no straightforward way to recovery
    • A lack of integration between their enterprise backup system and former recovery processes/tool, requiring its own SharePoint backup
    • A need for a SQL database engineer for every restore, slowing the process further

Use Case

  • Has 4 farms in their SharePoint environment.
  • Is currently backing up SharePoint with Microsoft System Center Data Protection Manager.

Results

  • Purchased Recovery Manager for SharePoint for the following purposes:
    • Integrate with current enterprise/SharePoint backup system
    • Reduce time to recovery
    • Restore items/documents to non-SharePoint locations when SharePoint is offline
    • Have full fidelity restores (permissions, metadata, workflow status, version history, etc.)
  • Rates the following Recovery Manager for SharePoint capabilities as they compare to the competition:
    • Ease-of-use: differentiated
    • Time to recovery: differentiated
    • Recovery process: differentiated
    • Search for missing data: differentiated
    • Integration w/current backup: differentiated

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
S&P 500

Industry:
Computer Services

About Quest Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Learn More:

Quest

Quest Platform Management

Source: TechValidate Survey of a S&P 500 Computer Services Company
Validated
  Published: Sep. 5, 2013   TVID: 028-99A-B3E

Case Study: Small Business Software Company Finds Relief for SharePoint Recoveries

Introduction

This case study of a small business computer software company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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Embed

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“Recovery Manager for SharePoint is a great relief for us during a recovery scenario.”

Challenges

  • Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
    • Single item/document: 1 hour or less
    • Site/site collection: 1 day
    • Web application: 1 day
    • Farm (disaster): 2 days
  • Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
    • Unmet recovery time objectives/SLAs
    • User productivity interruptions
    • An inability to recovery a single item/document without restoring the entire library, list or site and compromising the live data
    • Full farm or web application failure with no straightforward way to recovery
    • An inability to delegate restore functions to help desk personnel without compromising SQL security
    • A lack of integration between their enterprise backup system and former recovery processes/tool, requiring its own SharePoint backup

Use Case

  • Has 3 farms in their SharePoint environment.
  • Is currently backing up SharePoint with Symantec Backup Exec.

Results

  • Purchased Recovery Manager for SharePoint for the following purposes:
    • Integrate with current enterprise/SharePoint backup system
    • Reduce time to recovery
    • Eliminate need for SQL database engineer involvement
    • Restore single item/document up to farm without compromising other live data
    • Restore items/documents to non-SharePoint locations when SharePoint is offline
    • Have full fidelity restores (permissions, metadata, workflow status, version history, etc.)
    • Locate data that they didn’t know was missing with a backup vs. live environment compare
    • Have full farm restore automation
    • Secure helpdesk delegation of recovery searches/finds
  • Purchased Site Administrator for SharePoint over the following competitors:
    • Commvault
  • Rates the following Recovery Manager for SharePoint capabilities as they compare to the competition:
    • Ease-of-use: differentiated
    • Time to recovery: differentiated
    • Recovery process: highly differentiated
    • Search for missing data: differentiated
    • Integration w/current backup: differentiated

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Small Business

Industry:
Computer Software

About Quest Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Learn More:

Quest

Quest Platform Management

Source: TechValidate Survey of a Small Business Computer Software Company
Validated
  Published: Sep. 5, 2013   TVID: 378-595-0ED

Case Study: Small Business Professional Services Company Reduces Recovery Time

Introduction

This case study of a small business professional services company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Share

Embed

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“We reduced the recovery time of documents with Recovery Manager for SharePoint.”

Challenges

  • Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
    • Single item/document: > 3 days
    • Web application: > 3 days
    • Farm (disaster): > 3 days
  • Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
    • An inability to search for the lost item/document in recycle bins or backups
    • A lack of integration between their enterprise backup system and former recovery processes/tool, requiring its own SharePoint backup
    • A need for a SQL database engineer for every restore, slowing the process further

Use Case

  • Has 1 farm in their SharePoint environment.
  • Is currently backing up SharePoint with Quest LiteSpeed for SQL Server.

Results

  • Purchased Recovery Manager for SharePoint for the following purposes:
    • Integrate with current enterprise/SharePoint backup system
    • Reduce time to recovery
    • Restore single item/document up to farm without compromising other live data
    • Restore items/documents to non-SharePoint locations when SharePoint is offline
  • Purchased Site Administrator for SharePoint over the following competitors:
    • Native processes
    • Commvault
  • Rates the following Recovery Manager for SharePoint capabilities as they compare to the competition:
    • Recovery process: differentiated
    • Search for missing data: highly differentiated

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Small Business

Industry:
Professional Services

About Quest Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Learn More:

Quest

Quest Platform Management

Source: TechValidate Survey of a Small Business Professional Services Company
Validated
  Published: Dec. 16, 2016   TVID: 693-C04-8B7

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