Why NetScaler Unified Gateway for XenApp/XenDesktop

Tech Validate research on why customers chose NetScaler Unified Gateway for their XenApp/XenDesktop deployments.



Citrix NetScaler Customer Statistic

NetScaler secures the last mile

84% of surveyed customers use NetScaler to secure remote access to XenApp, XenDesktop or XenMobile.

84%

Citrix NetScaler Customer Testimonial

NetScaler for XenApp/XenDesktop Customer Reasons

Total visibility in Citrix ICA channels and the ability to tune there is a very important factor that makes me pick NetScaler.

Integration with Desktop Director is very important as through that you have a single pane of glass for management.

Integration with all Citrix products like XenApp, XenDesktop, XenMobile. This is very important, any other product has its limitations in how they integrate. Why would you compromise user experience when the best solution is at hand?

Integration with Citrix XenMobile where you can set up a Micro VPN which as far as I know is not possible with XenMobile and an F5.

Daniel Ruiz, Operations Manager, McCarter & English, LLP

Citrix NetScaler Customer Statistic

Why Citrix NetScaler?

83% of surveyed customers selected NetScaler for its integration with other Citrix products.

83%

Citrix NetScaler Customer Fact

A medium enterprise consumer products company chose Citrix NetScaler as their networking partner over the competition because of their integration with all of the Citrix products that focus on secure delivery of apps and data, of load balancing, allowing them to maintain their availability of apps and data to users, and it optimizes their XenApp/XenDesktop deployment.

Citrix NetScaler Customer Statistic

81% of surveyed customers are looking for an integrated networking, mobility and virtualization platform.

81%

Citrix NetScaler Customer Research

Why did you choose Citrix NetScaler as your networking partner over the competition?

Integration with all of the Citrix products that focus on secure delivery of apps and data
53%
Load balancing – Maintaining availability of apps and data to users
53%
To optimize my XenApp/XenDesktop deployment
50%
Security gateway – For general application delivery platform security needs
48%
Citrix provides an end-to-end solution for networking, mobility and virtualization
38%
Citrix is an established leader and innovator in the networking industry
33%
Citrix provides a high-level of customer support
20%
Integrations with other Citrix solutions
20%
Web app firewall –To secure users from inception through termination
10%
To gain visibility into end-to-end traffic
8%
To support a move to WAN virtualization/ SD-WAN
5%
Other
10%

Citrix NetScaler Customer Fact

A large enterprise financial services company chose Citrix NetScaler as their networking partner over the competition because of their integration with all of the Citrix products that focus on secure delivery of apps and data, of the security gateway for general application delivery platform security needs, and it optimizes their XenApp/XenDesktop deployment.

The original purpose of NetScaler was to provide outside physician offices secure access to apps published via our XenApp deployment. We replaced the original NetScaler with a pair of newer models a few years ago, and added load balancing functionality for a separate, internal web-based application. The NetScalers have met both of these needs perfectly.

Scott Fritz, Network Administrator, Somerset Hospital Center For Health

Citrix NetScaler Customer Research

When selecting NetScaler, which of the following were you looking to solve?

Faster more reliable network pathways
24%
Quality of service for unified communications (Skype for Business, VoIP, video)
3%
Traditional load balancing
46%
Improved security (Web App Firewall)
14%
Secure remote access (Security Gateway, SSL VPN)
46%
Optimization of existing XenApp/XenDesktop deployment
54%
Visibility and insight into user activity via analytics
5%

Citrix NetScaler Customer Research

Why customers choose NetScaler over F5

What were the most compelling reasons for selecting NetScaler?

Integration with other Citrix products
83%
Ease of use
29%
Highly recommended by a peer or third-party partner
27%
Most cost-effective solution
27%
More scalable and secure multi-tenancy with SDX
21%
Better management and application analytics across multiple instances
19%
Built in support for containerized application deployments
10%
Cisco integration with ACI
7%

Citrix NetScaler Customer Research

Since using NetScaler, which of the following are you solving?

Optimization of existing XenApp/XenDesktop deployment
54%
Secure remote access (Security Gateway, SSL VPN)
49%
Traditional load balancing
49%
Faster and more reliable network pathways
29%
Improved security (Web App Firewall)
11%
Insight into user activity via analytics
9%

Citrix NetScaler Customer Research

What were the top purchasing drivers that made you decide on NetScaler?

Integration with other Citrix products
77%
Ease of use
32%
Most cost effective solution
23%
It was what our in-house support staff was most familiar with
17%
Better scalability and security in the multi-tenant SDX appliance
16%
It was recommended by a third-party partner
16%
Unique feature sets not offered by competitors
13%
Cisco integration with ACI
6%
Cisco integration with RISE
4%
Integration with Palo Alto Networks
4%
Other
4%

Citrix NetScaler Customer Fact

Texas Tech Health Sciences

Texas Tech University Health Sciences Center El Paso chose Citrix NetScaler to securely deliver virtual applications and desktops, while being cost-efficient, easy-to-manage, highly available, and providing a better user experience.