Top ChannelAdvisor TechFacts of 2019

A collection of TechFact survey findings and customer reviews from ChannelAdvisor customers.



ChannelAdvisor Customer Review

Speed Addicts: ChannelAdvisor is the ‘Heart of our Business’ and ‘Best in Class’

4/5 Stars

How our organization uses ChannelAdvisor:

ChannelAdvisor is the heart of our business. We use ChannelAdvisor for catalog management, marketplace and webstore publishing, and fulfillment management.

Would you recommend ChannelAdvisor?

Yes, and we have successfully referred one other retailer. ChannelAdvisor is the best-in-class. We moved to ChannelAdvisor from a smaller partner who was unreliable, had frequent outages and was slow to innovate.

ChannelAdvisor is the most robust and reliable multi-channel eCommerce platform we’ve seen.

ChannelAdvisor Customer Statistic

List More Products, Better Manage Inventory with ChannelAdvisor

96% of surveyed automotive brands and retailers agree that ChannelAdvisor helped them to list more products across multiple marketplaces and better manage inventory.

ChannelAdvisor Customer Statistic

Majority of Sellers Have Saved Time and Resources by Using ChannelAdvisor to Sell on Google Shopping Actions

92% of surveyed customers agree that using ChannelAdvisor to sell on Google Shopping Actions has saved their business time and resources.

ChannelAdvisor Customer Review

ChannelAdvisor Named a Powerful E-Commerce Tool

5/5 Stars

Why did you give ChannelAdvisor that rating?

ChannelAdvisor is the most powerful e-commerce tool I have experience with.

ChannelAdvisor Customer Review

Retailer: When selling on Amazon, ChannelAdvisor provides ‘scalable solutions’ and ‘increases profitability’

5/5 Stars

How our organization uses ChannelAdvisor to sell using Seller Fulfilled Prime (SFP) and/or Fulfillment by Amazon (FBA):

ChannelAdvisor manages all processes of product availability from our own fulfillment centers, for standard merchant fulfillment, Seller Fulfilled Prime and Fulfilled by Amazon.

Would you recommend ChannelAdvisor to sell using Seller Fulfilled Prime (SFP) and/or Fulfillment by Amazon (FBA)?

ChannelAdvisor is a measurable, financial benefit to our company and provides multiple essential inventory management and listing tasks, which have provided us scalable solutions that have supported our growth.

In particular, ChannelAdvisor manages the process of utilizing Fulfilled by Amazon by streamlining the process and availability of our inventory during the transit time to the Fulfilled by Amazon site and during the receiving process time at the Fulfilled by Amazon center— before the products actually become available for purchase on the Amazon marketplace.

Our products are always available on Amazon for purchase with fulfillment from our own warehouse until the time they become available on the Amazon marketplace. Also, once our products have sold out on Fulfilled by Amazon, our products are again automatically available for purchase with our own warehouse fulfillment.

ChannelAdvisor seamlessly manages our FBA and SFP processes without us incurring any additional labor costs, which maximizes our sales, and therefore ultimately increases our profitability. I highly recommend ChannelAdvisor, not only for all of the Fulfilled by Amazon services that it provides but also for all of the additional multi-marketplace solutions it has provided us.

ChannelAdvisor Customer Statistic

ChannelAdvisor enables increased sales during the holiday shopping season

100% of surveyed customers confirmed that working with ChannelAdvisor increased sales up to 25% during the holiday shopping season.

ChannelAdvisor Customer Statistic

New Survey: Using ChannelAdvisor to sell on Amazon improves sales

85% of surveyed organizations confirmed that Seller Fulfilled Prime (SFP) has improved the sales growth of their business.

ChannelAdvisor Customer Review

ChannelAdvisor is a ‘great tool’ and helpful resource

5/5 Stars

Why did you give ChannelAdvisor that rating?

ChannelAdvisor is a great tool to do massive amounts of work with minimal resources and staff.

ChannelAdvisor Customer Statistic

With ChannelAdvisor, Save Time and Focus on Key Areas of Your Business

86% of surveyed automotive brands and retailers agree that the ChannelAdvisor platform helped them to save time and resources, enabling them to grow other key areas of their business.

ChannelAdvisor Customer Statistic

Get results with ChannelAdvisor on Google Shopping Actions

100% of surveyed customers sales have increased up to 25% since launching on Google Shopping Actions.

100%

ChannelAdvisor Customer Statistic

Prepare for the holiday shopping season with ChannelAdvisor’s data analysis

79% of surveyed customers agreed that ChannelAdvisor’s data analysis will help them prepare for the holiday shopping season.

ChannelAdvisor Customer Statistic

Managing inventory is easier when using ChannelAdvisor to sell on Google Shopping Actions

92% of surveyed customers agree – using ChannelAdvisor to sell on Google Shopping Actions makes managing inventory easier.

92%

ChannelAdvisor Customer Statistic

ChannelAdvisor: Improving ROAS for Auto Brands and Retailers

100% of surveyed automotive brands and retailers said that ChannelAdvisor helped to increase their Return on Ad Spend (ROAS) by up to 25%.

ChannelAdvisor Customer Statistic

Reduce mis-fitments with ChannelAdvisor

100% of surveyed automotive brands and retailers said that ChannelAdvisor helped their business reduce mis-fitments by up to 25%.

ChannelAdvisor Customer Review

Google Shopping Actions offers simple solution to listing items, managing inventory

5/5 Stars

Please describe how your organization uses ChannelAdvisor to sell on Google Shopping Actions?

With ChannelAdvisor’s help, we were able to integrate very fast and easy with Google Shopping Actions (GSA).

Also, ChannelAdvisor makes it simple to select the items to publish in GSA, to manage the availability and to manage the orders…all through one simple solution.

Would you recommend other sellers use ChannelAdvisor to sell on Google Shopping Actions, and if so, why?

Yes, due to the simple integration and being able to manage your orders through the same solution.

ChannelAdvisor Customer Review

ChannelAdvisor Offers a ‘Simple’ System to Update Orders Across Multiple Platforms

4/5 Stars

How our organization uses ChannelAdvisor:

ChannelAdvisor translates our internal database of products onto multiple platforms. Also, ChannelAdvisor enables us to import and update orders from these multiple platforms to allow us to process orders via our internal system.

Would you recommend ChannelAdvisor?

Yes, we would recommend ChannelAdvisor because of how simple the system is to work with.

ChannelAdvisor Customer Review

ChannelAdvisor Helps Retailers Stay Competitive

5/5 Stars

Why did you give ChannelAdvisor that rating?

It’s helped us get our products in front of more customers and remain competitive.