Migration Manager for Exchange customer feedback



Quest Microsoft Platform Management Case Study

Large Enterprise Banking Company in France migrates more than 10,000 mailboxes 2x faster than planned timeline

Introduction

This case study of a large enterprise banking company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Lesson learned: “The goal is to have less customer support the day after the migration.”

Why recommend Quest? “It is a good and efficient platform.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Used / evaluated the following solutions prior to selecting Quest:
    • Microsoft native tools
    • Binary Tree
  • Solved the following challenges with their Quest solution:
    • Improved IT efficiency
    • Minimized risk and disruption
    • Allowed for coexistence during migration

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solutions for e-mail migration:
    • Migration Manager for Exchange
    • Migrator for Notes to Exchange
    • Migration Manager for Email Archives
    • Coexistence Manager for Notes
  • Migrated from the following source platforms:
    • IBM Lotus Notes
    • Exchange
  • Migrated to the following target platform:
    • Exchange 2016

Results

The surveyed company achieved the following results with Quest Microsoft Platform Management:

  • Migrated >10,000 mailboxes.
  • Experienced ROI in under a year on their e-mail migration.
  • Completed their e-mail migration 2x faster than their expected timeline or previous methods.

Quest Microsoft Platform Management Case Study

Medium Enterprise Government Organization in Australia migrates from Notes to Exchange Online with immediate ROI

Introduction

This case study of a medium enterprise government company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Why would you recommend Quest for email migration?

“Works well for Notes to EXO.”

Challenges

  • Solved the following challenge with their Quest solution:
    • Allowed for coexistence during migration

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solutions for e-mail migration:
    • Migration Manager for Exchange
    • Coexistence Manager for Notes
  • Migrated from the following source platform:
    • IBM Lotus Notes

Results

The surveyed company achieved the following results with Quest Microsoft Platform Management:

  • Migrated more than 500 mailboxes.
  • Experienced ROI immediately
  • Completed e-mail migration right on the targeted timeline.

Quest Microsoft Platform Management Case Study

Large Enterprise Aerospace & Defense Company in the UK successfully migrates more than 10,000 mailboxes on time

Introduction

This case study of a large enterprise aerospace & defense company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Solved the following challenges with their Quest solution:
    • Improved IT efficiency
    • Minimized risk and disruption
    • Allowed for coexistence during migration

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solution for e-mail migration:
    • Migration Manager for Exchange
  • Migrated from the following source platform:
    • Exchange
  • Migrated to the following target platform:
    • Exchange 2013 or an earlier version

Results

The surveyed company achieved the following results with Quest Microsoft Platform Management:

  • Migrated >10,000 mailboxes.
  • Experienced ROI in under a year
  • Completed migration right on the targeted timeline.

Quest Microsoft Platform Management Case Study

Medium Enterprise Insurance Company in the UK trusts Quest for email migration

Introduction

This case study of a medium enterprise insurance company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I’ve worked with Quest for what must be coming up to 20 years now and I trust them.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Used / evaluated the following solution prior to selecting Quest:
    • Microsoft native tools
  • Solved the following challenge with their Quest solution:
    • Improved IT efficiency

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solutions for e-mail migration:
    • Migration Manager for Exchange
    • Migrator for Notes to Exchange
    • Migration Manager for PSTs
    • Migration Manager for Email Archives
  • Migrated from the following source platform:
    • Exchange
  • Migrated to the following target platform:
    • Office 365

Results

The surveyed company achieved the following result with Quest Microsoft Platform Management:

  • Migrated more than 1,000 mailboxes.

Quest Microsoft Platform Management Case Study

Wind Telecomunicazioni believes Migration Manager for Exchange is the only tool that can successfully migrate mailboxes

Introduction

This case study of Wind Telecomunicazioni is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service.

Would you recommend Quest for email migration?
“It is the only tool that can successfully migrate mailboxes.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Used / evaluated the following solution prior to selecting Quest:
    • Microsoft native tools
  • Solved the following challenge with their Quest solution:
    • Allowed for coexistence during migration

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solution for e-mail migration:
    • Migration Manager for Exchange
  • Migrated from the following source platform:
    • Exchange
  • Migrated to the following target platform:
    • Exchange 2016

Results

The surveyed company achieved the following results with Quest Microsoft Platform Management:

  • Migrated more than 1,000 mailboxes.
  • Would recommend Quest to a friend or colleague

Quest Microsoft Platform Management Case Study

Small Business Automotive & Transport Company in Germany benefits from Migration Manager for Exchange

Introduction

This case study of a small business automotive & transport company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Products are a good addition to the Microsoft products to fill up the gaps in functionality.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Used / evaluated the following solution prior to selecting Quest:
    • Microsoft native tools
  • Solved the following challenges with their Quest solution:
    • Reduced IT costs
    • Improved IT efficiency
    • Reduced help desk volume
    • Maintained end-user productivity

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solution for e-mail migration:
    • Migration Manager for Exchange
  • Migrated from the following source platform:
    • Exchange
  • Migrated to the following target platform:
    • Exchange 2013 or an earlier version

Results

The surveyed company achieved the following result with Quest Microsoft Platform Management:

  • Migrated over 5,000 mailboxes

Quest Microsoft Platform Management Case Study

Quest partner, QCM Technologies, does email migrations for clients using Migration Manager for Exchange and On Demand Migration for Email

Introduction

This case study of QCM Technologies is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service.

“Because it worked! That’s it. That is what an IT Pro who is migrating an email system to O365 wants. We want it to work.”

Challenges

  • Used/evaluated the following solutions prior to selecting Quest:
    • Microsoft native tools
    • BitTitan
    • PriaSoft
  • Solved the following challenges with their Quest solution:
    • Reduced help desk volume
    • Minimized risk and disruption
    • Maintained end-user productivity
    • Allowed for coexistence during migration

Use Case

  • Uses the following Quest solutions for e-mail migration:
    • Migration Manager for Exchange
    • On Demand Migration for Email
  • Migrated from the following source platforms:
    • Exchange
    • POP/IMAP
    • Office 365
  • Migrated to the following target platforms:
    • Exchange 2013 or an earlier version
    • Office 365

Results

  • Migrated >10,000 mailboxes.
  • Completed e-mail migration right on the targeted timeline.

Quest Microsoft Platform Management Case Study

Medium Enterprise Professional Services Company – MMEX & ODME – Experienced Immediate ROI

Introduction

This case study of a medium enterprise professional services company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Lesson learned: “WAN performance is critical. Also don’t panic if you see calendar appointments in deleted items – that’s normal as it deletes the source appointment and moves that to deleted items as it copies the appt. to the target mailbox.”

Why would you recommend Quest? “Sure – the tool worked exactly as it was supposed to.”

Challenges

  • Used / evaluated the following solution prior to selecting Quest:
    • Microsoft native tools
  • Solved the following challenges with their Quest solution:
    • Minimized risk and disruption
    • Maintained end-user productivity

Use Case

  • Uses the following Quest solutions for e-mail migration:
    • Migration Manager for Exchange
    • On Demand Migration for Email
  • Migrated from the following source platform:
    • Exchange
  • Migrated to the following target platform:
    • Exchange 2016

Results

  • Migrated <500 mailboxes.
  • Experienced ROI immediately on e-mail migration.
  • Completed e-mail migration right on the targeted timeline.

Quest Microsoft Platform Management Case Study

Medium Enterprise Financial Services Company in Australia recommends MMEX

Introduction

This case study of a medium enterprise financial services company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Lessons learned: “Importance of calendar free / busy sync and co-existence.”

Why would you recommend Quest? “It is compatible with most email platform, provides a non-disruptive migration, and supports coexistence.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Used / evaluated the following solution prior to selecting Quest:
    • Microsoft native tools
  • Solved the following challenges with their Quest solution:
    • Improved IT efficiency
    • Minimized risk and disruption
    • Maintained end-user productivity
    • Allowed for coexistence during migration

Use Case

  • Uses the following Quest solution for e-mail migration:
    • Migration Manager for Exchange
  • Migrated from the following source platform:
    • Exchange
  • Migrated to the following target platforms:
    • Exchange 2013 or an earlier version
    • Office 365

Results

  • Migrated up to 5,000 mailboxes.
  • Experienced ROI within 3 months on their e-mail migration.
  • Completed their e-mail migration right on the targeted timeline.

Quest Microsoft Platform Management Case Study

Medium Enterprise Professional Services Co. experiences immediate ROI migrating >10,000 mailboxes and completes it 2x faster than planned

Introduction

This case study of a medium enterprise professional services company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Lesson learned: “Coexistence is very powerful and reduces the impact on users.”

Why would you recommend Quest? “It is a secure method to migrate mailboxes and reduce users’ impact.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Used / evaluated the following solutions prior to selecting Quest:
    • Microsoft native tools
    • aid4mail
  • Solved the following challenges with their Quest solution:
    • Reduced help desk volume
    • Minimized risk and disruption
    • Maintained end-user productivity
    • Allowed for coexistence during migration

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solutions for e-mail migration:
    • Migration Manager for Exchange
    • On Demand Migration for Email
    • Migrator for Notes to Exchange
    • Migrator for Groupwise
    • Coexistence Manager for Notes
    • Coexistence Manager for Groupwise
  • Migrated from the following source platforms:
    • IBM Lotus Notes
    • Novell GroupWise
    • Exchange
    • Gmail
    • POP/IMAP
    • Zimbra
  • Migrated to the following target platforms:
    • Exchange 2013 or an earlier version
    • Exchange 2016
    • Office 365
    • Hosted Exchange

Results

The surveyed company achieved the following results with Quest Microsoft Platform Management:

  • Migrated >10,000 mailboxes.
  • Experienced ROI immediately on their e-mail migration.
  • Completed their e-mail migration >2x faster than their expected timeline or previous methods.

Quest Microsoft Platform Management Case Study

Weir Group saved upwards of 19 hours per week

Introduction

This case study of Weir Group is based on a January 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service.

“Quest has simplified the migration process more with each release / upgrade.”

“It is the only tool I would choose to use.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Previously used or evaluated:
    • Microsoft native tools
    • Binary Tree
    • BitTitan
    • ManageEngine
    • KnowledgeVault

Use Case

  • Uses the following Quest solutions to Migrate / Manage / Secure their platforms:
    • Migration Manager for Exchange / ODME
    • Notes Migration
    • Active Administrator

Results

  • Purchased Quest over competitors for the following reasons:
    • The ease of use installing the software
    • Better time / cost savings
    • Excellent support
    • Their professional services expertise
    • Better functionality or range of functionality
    • The breadth of Quest solution offerings
    • Prior success with Quest / Dell solutions
    • A recommendation by a partner or peer
  • Benefited in the following ways with their Quest solution:
    • Automated complex manual processes
    • Completed a zero-impact migration
    • Modernized legacy IT infrastructure
    • Delegated more time for more strategic initiatives
    • Saved IT costs
    • Minimized risk or disruption to business operations
    • Reduced help desk burden
  • Saved up to 19 hours per week
  • Spends their extra time on the following:
    • On the business needs
    • Focusing on more strategic initiatives
    • Looking for areas of efficiency within IT

Quest Microsoft Platform Management Customer Satisfaction Rating

10 out of 10 rating: Migration Manager for Exchange & On Demand Migration for Email

An IT Director at a Medium Enterprise Professional Services company uses Migration Manager for Exchange and
On Demand Migration for Email and would recommend based on:

Ease of use and quality of support

Quest Microsoft Platform Management Case Study

Large Enterprise Insurance Company recommends Migration Manager for Exchange for an on target timeline

Introduction

This case study of a large enterprise insurance company is based on a June 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Lessons learned: “Don’t rely on the customers knowing what they actually use or that they are actively using all mailboxes.”

Why recommend Quest? “Saves us from having to learn how to write our own scripts.”

Challenges

  • Used / evaluated the following solutions prior to selecting Quest:
    • Microsoft native tools
    • Priasoft
  • Solved the following challenges with their Quest solution:
    • Improved IT efficiency
    • Minimized risk and disruption
    • Allowed for coexistence during migration

Use Case

  • Uses the following Quest solution for e-mail migration:
    • Migration Manager for Exchange
  • Migrated from the following source platform:
    • Exchange
  • Migrated to the following target platform:
    • Office 365

Results

  • Migrated more than 5,000 mailboxes.
  • Experienced ROI within 6 months
  • Completed migration right on the targeted timeline.

Quest Microsoft Platform Management Case Study

Medium Enterprise Industrial Manufacturing Company chooses Quest migration tools over native tools

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a July 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Used/evaluated the following solutions prior to selecting Quest:
    • Microsoft native tools
    • PowerShell
  • Solved the following challenges with their Quest solution:
    • Reduced IT costs
    • Improved IT efficiency
    • Minimized risk and disruption
    • Allowed for coexistence during migration

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solutions for e-mail migration:
    • Migration Manager for Exchange
    • Migrator for Notes to Exchange
    • Coexistence Manager for Notes
  • Migrated from the following source platforms:
    • IBM Lotus Notes
    • Exchange
  • Migrated to the following target platforms:
    • Exchange 2013 or an earlier version

Results

The surveyed company achieved the following results with Quest Microsoft Platform Management:

  • Migrated >10,000 mailboxes
  • Experienced ROI within 6 months on their e-mail migration
  • Completed their e-mail migration >2x faster than their expected timeline or previous methods

Quest Microsoft Platform Management Case Study

Econocom Group experiences a smooth migration with Quest

Introduction

This case study of Econocom Group is based on a July 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service.

Lesson learned: “Each context customer is different so the migrations are different also. Any migration of Lotus to Exchange, Exchange to Exchange, or Exchange to O365 must be well prepared.”

Why recommend Quest?: “To allow a smooth migration, to maintain end-user productivity, and to have coexistence during migration.”

Challenges

  • Used / evaluated the following solution prior to selecting Quest:
    • Microsoft native tools
  • Solved the following challenges with their Quest solution:
    • Reduced IT costs
    • Maintained end-user productivity
    • Allowed for coexistence during migration

Use Case

  • Uses the following Quest solutions for e-mail migration:
    • Migration Manager for Exchange
    • Migrator for Notes to Exchange
    • Migrator for Groupwise
    • Coexistence Manager for Notes
  • Migrated from the following source platforms:
    • IBM Lotus Notes
    • Novell GroupWise
    • Exchange
  • Migrated to the following target platforms:
    • Exchange 2013 or an earlier version
    • Office 365

Results

  • Migrated more than 5,000 mailboxes.
  • Experienced ROI in under a year

Insurance company realizes seamless migration from on-premises Exchange to Office 365

Introduction

This case study of a medium enterprise insurance company is based on a August 2013 survey of Quest Migration Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Quest Software is the major player in this migration space. Migration Manager for Exchange did allow a more seamless migration for our end users and the Quest Software professional services team knows their stuff and resolved issues quickly.”

Challenges

  • Solved the following challenges by migrating with Quest Software:
    • Provided seamless coexistence for users during migration

Use Case

  • Migrated from Microsoft Exchange 2007 to Office 365
  • Migrated 1,001-5,000 mailboxes using Quest software.
  • The following professionals performed the mailbox migration with Quest software:
    • Quest professional services

Results

  • Experienced moderate impact with some unexpected issues on their users during the mailbox migration.
  • Satisfied with the quality of data migrated
  • Purchased Quest software migration solutions because:
    • Pre-migration assessment and reporting tools provided more accurate data for preparation and planning
    • It was recommended by partner or consultant
  • Would recommend Quest software solutions for their next migration project due to the following:
    • Expertise of professional services and support

Educational Institution in Switzerland recommends Migration Manager for Exchange

Introduction

This case study of a educational institution is based on a August 2013 survey of Quest Migration Solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

  • Solved the following challenges by migrating with Quest Software:
    • Provided seamless coexistence for users during migration

Use Case

  • Migrated from Microsoft Exchange 2003 to Microsoft Exchange 2010
  • Migrated 500-1,000 mailboxes using Quest software.
  • The following professionals performed the mailbox migration with Quest software:
    • Internal IT staff

Results

  • Experienced minimal impact with expected changes on their users during the mailbox migration.
  • Rated their satisfaction with the following capabilities of Quest software:
    • Quality of data migrated: very satisfied
    • Speed and performance: very satisfied
  • Purchased Quest software migration solutions because:
    • Users experienced little or no impact during the migration
    • Automation and scheduling options provided more flexibility for deployment
    • Seamless coexistence preserved business productivity throughout the migration
    • They were currently using (or had previously used) other Quest products
  • Would recommend Quest software solutions for their next migration project due to the following:
    • Expertise of professional services and support
    • Minimal impact on the users and help desk

Quest Microsoft Platform Management Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a January 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“It’s the Rolls Royce of migrating software.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Quest Microsoft Platform Management:

  • Previously used or evaluated the following solution before purchasing Quest to Migrate/Manage/Secure their platforms:
    • Binary Tree

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed organization uses:

  • Uses the following Quest solutions to Migrate/Manage/Secure their platforms:
    • Migration Manager for Exchange / ODME
    • Notes Migration

Results

The surveyed organization achieved the following results with Quest Microsoft Platform Management:

  • Purchased Quest over competitors for the following reasons:
    • Prior success with Quest/Dell solutions
    • A recommendation by a partner or peer
  • Benefited in the following ways:
    • Automated complex manual processes
    • Improved security / compliance
    • Completed a zero-impact migration
    • Modernized legacy IT infrastructure
    • Delegated more time for more strategic initiatives
    • Saved IT costs
    • Minimized risk or disruption to business operations
    • Reduced help desk burden
    • Received excellent support
  • Saved up to 9 hours per week
  • Spends their extra time on the following:
    • On the business needs
    • Looking for areas of efficiency within IT
  • Saved up to $75,000 since using Quest

Fortune 500 Industrial Manufacturing Company experiences “flawless” migration to Exchange

Introduction

This case study of a Fortune 500 industrial manufacturing company is based on a August 2013 survey of Quest Migration Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Migration Manager for Exchange is the best product I’ve ever used for migrations. I have done over 50 migrations and all went flawlessly.”

Challenges

  • Solved the following challenges by migrating with Quest Software:
    • Consolidated multiple email environments
    • Preserved critical data with high fidelity
    • Provided seamless coexistence for users during migration
    • Minimized impact to end users and IT help desk

Use Case

  • Migrated from or consolidated the following source platforms:
    • Microsoft Exchange 2003
    • Microsoft Exchange 2007
    • Microsoft Exchange 2010
  • Target platform was Microsoft Exchange 2010.
  • Migrated 5,001-10,000 mailboxes using Quest software.
  • The following professionals performed the mailbox migration with Quest software:
    • Internal IT staff

Results

  • Experienced minimal impact with expected changes on their users during the mailbox migration.
  • Rated their satisfaction with the following capabilities of Quest software:
    • Quality of data migrated: extremely satisfied
    • Speed and performance: extremely satisfied
  • Purchased Quest software migration solutions because:
    • Users experienced little or no impact during the migration
    • Automation and scheduling options provided more flexibility for deployment
    • Better fidelity of migrated data with minimal to no data loss
    • Seamless coexistence preserved business productivity throughout the migration
    • Availability of global technical support 24/7
  • Would recommend Quest software solutions for their next migration project due to the following:
    • Performance of the migration products met or exceeded expectations
    • Expertise of professional services and support
    • Reliability and fidelity of the data migrated
    • Quality of pre-migration and preparation tools
    • Minimal impact on the users and help desk

Quest Microsoft Platform Management Case Study

Medium Enterprise Industrial Manufacturing Company – saved up to 19 hours/week using Quest Migration solutions

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a January 2017 survey of Quest Microsoft Platform Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Microsoft Platform Management:

  • Previously used or evaluated the following solutions before purchasing Quest to Migrate/Manage/Secure their platforms:
    • Microsoft native tools
    • Binary Tree
    • BitTitan
    • ManageEngine

Use Case

The key features and functionalities of Quest Microsoft Platform Management that the surveyed company uses:

  • Uses the following Quest solutions to Migrate/Manage/Secure their platforms:
    • Migration Manager for AD
    • Migration Manager for Exchange / ODME
    • Notes Migration

Results

The surveyed company achieved the following results with Quest Microsoft Platform Management:

  • Purchased Quest over competitors for the following reasons:
    • A recommendation by a partner or peer
    • For specific migrations. Used other tools for other migrations
  • Benefited in the following ways with their Quest solution:
    • Automated complex manual processes
    • Minimized risk or disruption to business operations
  • Saved up to 19 hours per week using Quest solutions to Migrate/Manage/Secure their platforms.

Quest Migration Manager for Exchange exceeds expectations for Telecommunications Company

Introduction

This case study of a medium enterprise telecommunications services company is based on a August 2013 survey of Quest Migration Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Solved the following challenges by migrating with Quest Software:
    • Reduced IT infrastructure costs
    • Consolidated multiple email environments
    • Improved IT efficiency
    • Eliminated dependency on legacy platforms/servers
    • Provided seamless coexistence for users during migration

Use Case

  • Migrated from or consolidated the following source platforms:
    • Microsoft Exchange 2003
    • Microsoft Exchange 2007
  • Target platform was Microsoft Exchange 2010.
  • Migrated 1,001-5,000 mailboxes using Quest software.
  • The following professionals performed the mailbox migration with Quest software:
    • Partner or service provider on behalf of their customer

Results

  • Experienced minimal impact with expected changes on their users during the mailbox migration.
  • Rated their satisfaction with the following capabilities of Quest software:
    • Quality of data migrated: very satisfied
    • Speed and performance: very satisfied
  • Purchased Quest software migration solutions because:
    • Users experienced little or no impact during the migration
    • Seamless coexistence preserved business productivity throughout the migration
  • Would recommend Quest software solutions for their next migration project due to the following:
    • Performance of the migration products met or exceeded expectations
    • Minimal impact on the users and help desk