English Research Charts



Quadient® Inspire for Insurance

Please rate the following Quadient® Inspire capabilities compared to the competition.

Best in class Significantly better Better Worse

Performance and Scalability
GMC Integration capabilities
OmniChannel design & proofing
Scope of features available
Customer Support

Industry focus

Our Service Provider customers are serving the following industries with Quadient® Inspire:

Key industry for me Regularly Sometimes Don't serve

Retail and loyalty
Banks and financial services
Insurance and Health
Government, Telco & utilities
Industry and others

Impact of Quadient® Inspire on Service Provider Business

Our Service Provider customers have realized the following benefits with Quadient® Inspire:

High impact Moderate impact Slight impact

Reduction in time to create communications
Cost savings
Ability to bring new service offerings to market
Ability to move to full color printing
Ability to offer digital solutions to clients

Customer Communications by Volume

Our Service Provider customers use Quadient® Inspire to send the following number of communications every month (including print, web, SMS and email):

100 millions and over per month: 7%
50-100 millions per month: 8%
10-50 millions per month: 23%
5-10 millions per month: 11%
1-5 millions per month: 33%
Less than 1 million per month: 19%

Quadient vs. the Competition

Our Service Provider customers worldwide rated Quadient® Inspire capabilities vs. the competition as follows:

Best in class Significantly better Better Worse

Performance and Scalability
Color management
Digital output and mobile
Scope of features available
Web client remote authoring (Interactive)

Quadient vs. the Competition

Quadient customers rated Quadient® Inspire capabilities vs. the competition as follows:

Best in class Significantly better Better Worse

Performance and Scalability
GMC Integration capabilities
OmniChannel design & proofing
Scope of features available
Customer Support

Quadient® Inspire benefits

Quadient customers have realized the following benefits after implementing Quadient® Inspire :

> 50% 25-50% 10-25% 5-10% 0-5%

Reduction in time to create Omnichannel communications
Cost savings from implementing GMC Inspire
Impact on your revenue growth
Impact on customer satisfaction / net promoter score
Increase in volume of customer communications

Operational improvements

Quadient customers are reporting the following operational improvements:

Streamlined processes and workflow automation
76%
A single platform to manage all campaigns
19%
Improved the efficiency of customer communications development
52%
Ability to quickly proof omnichannel communications
38%
Quickly and efficiently integrate multiple data sources into communications
52%
Met regulatory compliance standards
33%

Top Capabilities for Omnichannel Users

Customers using Quadient® Inspire for omnichannel communications are most interested in the following:

Ability to quickly proof output
69%
Guided communications for front office workers (Inspire Interactive)
56%
Give business user control over content they create (Inspire Remote Authoring)
25%
Responsive communications design (Inspire Dynamic Communications)
44%
Integration with multiple IT systems
94%
Regulatory compliance control
31%