We are able to visualize user experience — this wasn’t possible for us before. The improvement there is 80%. Also, unlike before we started using NETSCOUT nGeniusONE, we can now provide dashboard views on critical application and network services. The improvement there is 90%+.
— Operations Manager, Membership Organization
Having the NETSCOUT nGeniusONE dashboard gives us a ‘one-stop shop’ in application visibility. It also allows other IT specialties to monitor their services more proactively, keeping ahead of service related issues. All of this helps to improve customer service and provide more value to the organization. It is an extremely reliable product with excellent customer support.
— IT Manager, Large Enterprise Health Care Company