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Competitive Review

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Certent Customer Research

Certent Benefits Over Solium

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
75%
Reduced time spent with back office workflow and manual operations
50%
Enhanced scalability
42%
More stable platform
33%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
17%
Reduced costs
17%

Certent Customer Research

Disclosure Management Benefits

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
84%
Reduced time spent with back office workflow and manual operations
64%
More stable platform
38%
Enhanced scalability
29%
Reduced costs
22%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
18%

Certent Customer Research

Benefits of DisclosureNet

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
65%
Reduced time spent with back office workflow and manual operations
37%
More stable platform
26%
Enhanced scalability
15%
Reduced costs
13%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
11%

Certent Customer Research

Benefits of Certent Equity Management

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
71%
Reduced time spent with back office workflow and manual operations
64%
More stable platform
39%
Enhanced scalability
39%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
17%
Reduced costs
12%

Certent Customer Research

Key Issues with Solium

What challenges were you experiencing with your previous vendor(s) that prompted you to evaluate Certent?

Needed an expanded feature set
42%
Report Creation ( Time outs, data inclusion, lack of function)
25%
Usability of platform, difficult to navigate
25%
Difficulty scaling to meet business needs
25%
Untimely support/poor customer experience
8%

Certent Customer Research

By what percentage did your Certent solution increase the productivity of your staff?

Greater than 75%
8%
50% to 74%
24%
25% to 49%
28%
10% to 24%
28%
Less than 10%
11%

Certent Customer Research

How quickly did you see a return on your investment in Certent?

1-4 months: 47%
5-6 months: 28%
6-12 months: 16%
12+ months: 9%


More Research on Certent