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The Voice of CA Release Automation Customers

Product and Competitive Insights



CA Technologies Release Automation Customer Research

Value of CA Release Automation to IT Organization

Customer Feedback

Significantly speed up release cycles
67%
Able to reliably release applications on demand
63%
Improved visibility, consistency, and reliability of release processes across the pipeline
58%
Efficiently manage deployment environments and dependencies
56%
Reduced or eliminated downtime
56%
Increased volume of releases
53%
Improved collaboration and accountability between the Development and Operations teams
37%
Ability to easily integrate with existing environment and tools
35%
Get customer feedback faster
19%

CA Technologies Release Automation Customer Research

CA Release Automation Delivers Substantial and Measurable Improvements to Application Delivery

Impact of CA Release Automation on Companies’ Capabilities

S Over 75% S 50-75% S 35-50% S 15-35% S 0-15%

Get to market faster
Handle more releases
Speed up release cycles
Improve release quality
Track for compliance and audit

CA Technologies Release Automation Case Study

Case Study for CA Release Automation: Fortune 500 Financial Services Company

Introduction

This case study of a Fortune 500 financial services company is based on a September 2015 survey of CA Technologies Release Automation customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We have been getting very positive feedback for CA Release Automation from our Development and Release Management teams. CA Release Automation changed the way in which the builds are getting deployed to production. I would recommend CA Release Automation. It is consistent, repeatable, scalable and predictable, and it supports our Continuous Integration framework.”

Challenges

  • Reasons for automating application releases:
    • Getting to market quicker
    • Increasing the volume of release deployments
    • Reducing release failures and improving deployment quality
    • Getting better control over the release process and pipeline
    • Capturing and re-using deployment best practices
    • Tracking releases for compliance and audit purposes

Use Case

  • Using version 5.0 of CA Release Automation.
  • Has been implemented for 2 – 4 years.
  • Currently using CA Release Automation to:
    • To extend Agile development methodologies into the release pipeline
    • To accurately deploy service updates across multiple applications and environments
    • To deploy in a compliance-driven environment
    • To provide Continuous Delivery as an IT service
  • Tools and platforms integrated with CA Release Automation:
    • Jenkins
    • SERENA Release Control
    • IBM Rational Build Forge
    • Home-grown deployment orchestrator

Results

  • Most valuable features of CA Release Automation:
    • Depth and breadth of integrations with 3rd party and in-house technologies
    • Visual UI for building workflows
    • Re-usability of workflows and components
    • Support for complex processes, looping, and cross-server processing
    • Ability to deploy a large number of applications across multiple environments
  • Value achieved by implementing CA Release Automation:
    • The ability to reliably release applications on demand
    • Getting customer feedback faster
    • Significantly sped up release cycles
    • Increased volume of releases
    • Improved visibility, consistency, and reliability of release processes across the pipeline
    • The ability to easily integrate with existing environment and tools
    • Reduced or eliminated downtime
    • Improved collaboration and accountability between the Development and Operations teams
  • Company’s progress on journey to Continuous Delivery:
    • BEFORE using CA Release Automation: Scripting
    • AFTER using CA Release Automation: Continuous Delivery

CA Technologies Release Automation Customer Research

Users Who Chose CA Release Automation vs. IBM UrbanCode Reported Substantial Improvements for App Delivery

S Over 75% S 50-75% S 35-50% S 15-35% S 0-15%

Get to market faster
Handle more releases
Speed up release cycles
Improve release quality
Track for compliance and audit

CA Technologies Release Automation Customer Research

Users Who Chose CA Release Automation vs. XebiaLabs Deliver Key Improvements for App Delivery

S Over 75% S 50-75% S 35-50% S 15-35% S 0-15%

Get to market faster
Handle more releases
Speed up release cycles
Improve release quality
Track for compliance and audit

CA Technologies Release Automation Customer Testimonial

Reasons to Adopt CA Release Automation

CA Release Automation has provided a single pane of glass for insight into pipeline design and deployments. It provides broad built-in support for typical workflow actions and 3rd party integrations – though we’re not using them much. In addition, it offers a graphical approach to develop your deployment plan.

Developer, Large Enterprise Consumer Services Company

CA Technologies Release Automation Customer Review

Customer Review of CA Release Automation

How our organization uses CA Release Automation:

We are currently using CA Release Automation for our enterprise release. It significantly improved the speed and accuracy for this release. We are looking to expand the use of the tool to our day-to-day release activities.

Would you recommend CA Release Automation?

Yes, I would recommend CA Release Automation. The tool provides a user-friendly interface to create workflows to consolidate scripts.

CA Technologies Release Automation Customer Research

How Customers Use CA Release Automation

Typical Use Cases

To orchestrate the release pipeline - deploying an application from stage to stage
64%
To provide Continuous Delivery as an IT service
58%
To accurately deploy service updates across multiple applications and environments
51%
To improve team collaboration and accountability for application deployments
40%
To deploy in a compliance-driven environment
38%
To extend Agile development methodologies into the release pipeline
31%
To achieve advanced deployments like Canary, Dark, and Blue-Green
4%
To launch mobile applications
2%

CA Technologies Release Automation Customer Research

CA Release Automation Most Valuable Features

Customer Feedback

Re-usability of workflows and components
79%
Able to deploy a large number of applications across multiple environments
60%
Support for complex processes, looping, and cross-server processing
53%
Visual UI for building workflows
51%
Release execution flexibility to pause, restart, or roll back a deployment
40%
Artifact management, modeling, and tracking
33%
Depth and breadth of integrations with 3rd party and in-house technologies
30%
Consolidated reporting dashboard
28%

CA Technologies Release Automation Customer Review

Customer Review of CA Release Automation

How our organization uses CA Release Automation:

CA Release Automation is an excellent tool for our group’s ESB deployment. It saves us hours when deploying across different platforms, including the F5 platform.

Would you recommend CA Release Automation?

Yes, I would recommend CA Release Automation. It is more robust and user friendly than IBM UrbanCode.

CA Technologies Release Automation Customer Review

Customer Review of CA Release Automation

4/5 Stars

How our organization uses CA Release Automation:

We use CA Release Automation for writing the deployment workflows and support.

Would you recommend CA Release Automation?

Yes, I would recommend CA Release Automation. It is easy to use and allows us to set up the deployment workflows.

CA Technologies Release Automation Customer Review

Customer Review of CA Release Automation

4/5 Stars

How our organization uses CA Release Automation:

CA Release Automation is good. It is easy to learn, use and expedites the process.

Would you recommend CA Release Automation?

Yes, I would recommend CA Release Automation. It’s a great product with potent aspects.

CA Technologies Release Automation Customer Testimonial

Reasons to Adopt CA Release Automation

We’ve adopted CA Release Automation because of its integration with multiple operating systems.

Developer, Foundation

CA Technologies Release Automation Customer Testimonial

Reasons to Adopt CA Release Automation

CA Release Automation has a lot of flexibility built into the product. A lot of our job functions require different approaches with release installations that use a variety of tools and scripts. CA provided the best out-of-the-box solutions for this variety.

IT Systems Analyst, Global 500 Transportation Services Company

CA Technologies Release Automation Customer Research

CA Release Automation Stands out Against Competitors

Comparative Rating of Application Release Automation Solutions

S Significantly Superior S Highly Superior S Superior S Not Superior

Depth/breadth of integrations
Deployment workflow design
Release execution/reliability
Visibility to release activity
Scalability

CA Technologies Release Automation Customer Research

CA Release Automation Stands Out Against IBM UrbanCode

Competitive Rating of Application Release Automation Solutions

S Significantly Superior S Highly Superior S Superior S Not Superior

Depth/breadth of integrations
Deployment workflow design
Release execution/reliability
Visibility to release activity
Scalability

CA Technologies Release Automation Customer Testimonial

Reasons to Adopt CA Release Automation

CA Release Automation is super cool. I like its UI and responsiveness.

Engineer, Global 500 Computer Services Company

CA Technologies Release Automation Customer Testimonial

Reasons to Adopt CA Release Automation

CA Release Automation has a user-friendly UI. Also, its integrations with various third-party tools gives this solution good capabilities .

DevOps Engineer, Global 500 Computer Services Company

CA Technologies Release Automation Customer Research

CA Release Automation Stands Out Against XebiaLabs

Competitive Rating of Application Release Automation Solutions

S Significantly Superior S Highly Superior S Superior S Not Superior

Depth/breadth of integrations
Deployment workflow design
Release execution/reliability
Visibility to release activity
Scalability

CA Technologies Release Automation Customer Testimonial

Reasons to Adopt CA Release Automation

CA Release Automation meets our requirements, which include an integration with Serena Tools and being within our budget.

Release Manager, Large Enterprise Telecommunications Services Company



More Research on CA Release Automation